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Reviewed January 1, 2009

Stayed at the round house for 2 glorious weeks over Xmas. Without any question this is the best holiday experience we have encountered. Having been to Jakes we feel this brings a new angle on shabby chic. Yes the cottages are basic and do not have airconditioning ( our primary concern when booking this). Mosquitos love me and normally desend with knife and fork the minute I arrive. Now back home without a single bite.
The round house has an outside shower high ceilings with both floor and ceiling fan, its own kitchen and louvered windows to allow the breezes to flow through the cottage. There is a wraparound porch with views out to sea from every vantage point. And best of all your own very private access to the sea. The ladder for the sea approach meant you only had to go down about 3 steps before you were in. When you get out there is also your own private sea side shower.
We saw dophins swimming past a couple of times and just thoroughly enjoyed the tranquility of it all but knowing we could walk next door to ltu or to a variety of other restaurants as and when we chose. Be as amazed as we were that a place like this still exists where most other resorts would have built more units and compromised on the privacy of their guests to acheive the highest profit.

  • Stayed: December 2008, traveled as a couple
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2  Thank victoriahill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2008

With property at a premium in Negril I didn't think a place like Citronella existed... but it does. On what I think looks like approximately 3 acres of cliff frontage, 6 thatched cottages look like individual residences. Not only are they nicely spaced from one another, they have individual sea access and beautiful grounds.

We stayed in the Cave House and loved it. Inside a large bed (king) with mosquito netting, 2 smaller beds, refrig, cooler, coffee maker, utensils, toaster, 2 ceiling fans, regular fan, hurricane lanterns and oversized wicker furniture. What more could a girl ask for... I was with the one I loved. The cottage has a rustic, timeless charm with a few modern conveniences. I am going to call it Rustic Chic. We used our porch more than any of the other spaces. Huge porch with a hammock, table and chairs and XL adirondack chairs. (loved them) The Cave House is a huge space especially for 2 people. The bathroom might be spartan for some but it's a nice size and clean. The shower has only one temperature knob but it's not too hot or cold. I looked at it as a green way to do things. Towels were plentiful and clean everyday. Nice mirror and a wicker shelf to hold everything. We weren't exactly roughing it. Outside there were places to lay in the sun or chairs for just chillin'. There was an outdoor shower to rinse the sea water away and stairs carved into coral with fossils everywhere. There is also a cool little bridge above the cave's entrance. One can view Rick's to North or the Caves and Light House to the South. The Light House is so beautiful at night. Rasta colors flashing like a heartbeat. This place is special. One funny thing, the guests from the Caves kept kayaking by to check our place out ;)

I asked housekeeper which were the best cottages and she kept vacillating between 3. Round House has the best sea access. The A Frame because its like a home (I thought it was the owners private home). Cave House just because of the cool cave underneath it. If I had to do it all over again I would stay longer and flip a coin on which cottage to stay at. They all have a special niche.

The staff were all fantastic!!! Everything was very clean and they were constantly working. The owners were helpful and always asked if we needed anything.

Things to be noted> Private sea access for all the cottages and the ladders were new or freshly painted. Good snorkeling in the cliffs, some of the best. They are getting wi-fi soon in the Great House (a communal space). It will probably expand into the cottages closest to GH. Citronella doesn't have a restaurant but continental breakfast during high season and a small breakfast menu. LTU Pub is next door. Wise Choice grocery is a small distance away to get Red Stripe, coffee, mosquito coils, dish soap and treats. I prefer DJ's grocery by the Banmark but it's a farther walk. Light House, Whoopies hammock park and Sexy Rexy's close by. Easy half mile walk to Out of Town Pastry (1 mile RT). Favorite restaurants this trip were Erica's and De Bar.

Negril has really grown since 1990 when I first started visiting. I really respect the owners for not commercializing their property. I am so happy I found this place. Its timeless and beautiful. You don't know if its 1989 or 2009. Your only clues are a few modern conveniences. It is for people who like space and natural habitats. To quote my husband "It's like being in a Corona commercial for 9 hours a day."

  • Stayed: December 2008, traveled as a couple
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1  Thank skyjuiceGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2008

Unless you like camping you might want to look elsewhere. The Cave House room is on the cliff with a view but the fun stops there. There are no screens at all in this room, the mgr. says when the bugs come in then they have a way to get out. I suppose you could sit there on the foam rubber mattress under the mosquito net from dusk til dawn. The bathroom is completely open to the outside , anything smaller than a dog can walk right in. There are critter holes everywhere on the property. If you were 20 with a keg of beer and a bunch of friends maybe this will work for you.
For $187 a night you can find plenty of nice places to stay. Onestop Vacations reccomended staying here.

Stayed: December 2008
14  Thank Mass_Trout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfdust, Manager of all things web. at Citronella, responded to this reviewResponded June 8, 2009

We would like to inform our readers that this reviewer did not actually stay here. This reviewer was referred to the Citronella property because an overbooking at another property arranged by third party travel service OneStop Vacations. This reviewer was already rather frustrated with OneStop Vacations when he arrived due to the problems he experienced with his overbooking by them. We were actually only trying to assist OneStop Vacations travel service with their overbooking problem and we sort of ended up in the middle of this situation. Again he was already frustrated and he took a short look around our property and left without even staying or giving us a chance.

As you can see by our many great reviews, we have very happy customers here who truly appreciate the beauty, tranquility, and privacy that Citronella provides. It is truly a unique and beautiful experience for those seeking a private little paradise.

We certainly understand how frustrated this person was but at the same time he never actually stayed with us and we were only trying to help out with the problems he was having with his travel service that overbooked him at another property. We feel this review is very unfair but that is how it goes. We only wish this reviewer had actually given us a chance and we highly encourage our readers to see through this review and read on to our other reviews written by actual guests who have stayed with us.

I would also like to add that out of 22 reviews total, this is the only negative one. Thanks again to all the reviewers and readers out there who take the time to submit real feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2008

We divided our terrific stay at Citronella between the conch house and cove house, and also had the opportunity to a few others. Some details that may be beneficial to those considering a visit:

Sleep- The Conch House is a duplex and you can rent one or both sides. Each side has two double beds (one in the loft), a private bathroom and a small fridge. A door that can be locked from either side connects the two rooms.
The Cove house is a spacious two story cottage with a very open floor plan. There are two bedrooms upstairs and one down, with an additional twin bed in the hallway upstairs. One and half baths and a full kitchen (with full size fridge). The upper front bedroom has a veranda that affords unsurpassed views of the Caribbean!
The round house is on the lighthouse side of the property, has a nice secluded yard, full size fridge, stove (with oven), wrap around veranda and outdoor shower. The A-Frame is on the Rick’s side of the property, is similar in size to round house, with small fridge, porch and upper outside deck in the rear.

Eat and Drink –Citronella does not serve food on site (save continental breakfast during high season) but we had no trouble filling our tummies with yummies! One of the best restaurants on the cliffs, LTU, is right next door. They offer great views, a diverse menu and reasonable prices. Seastar Inn will provide shuttle service for you. Their food is terrific and service second to none. Don’t miss the Saturday night buffet! Within a relatively short walking distance (10 minutes) or quick taxi ride, try Hungry Lion (seafood and vegetarian cuisine) and/or Serious Chicken (a self-described “beer and chicken joint”). Neither will disappoint.

Swim – Nothing beats the beautiful clear coves at Citronella, but you may run into days when the water is either too rough to enter or has more jellyfish than you care to swim with. In these situations, I would again recommend another call to Seastar Inn. Hang out in their swim up pool bar or try your hand at billiards. Of course Rick’s is right next door. A dip in the pool is nice during afternoon … when it isn’t crowded and they have drink specials.

Summary - The staff really makes you feel like you are spending some time with their Jamaican family … Hats off to Trevor and Jennifer!! As other reviewers have stated, the natural tendency is to keep this little gem a secret. But, even when fully occupied, the area is so spacious that you often feel like you have the entire place to yourself. One fair note of caution: As much as we loved it, this resort is not for everyone. If discovering an occasional crab in the bathroom or gecko on the ceiling will disturb you may want to look elsewhere. Do not come here expecting amenities like cable TV, A/C and hot tubs. For the rest of us, Citronella is a cool spot with the true Jamaican vibe … clean rustic cottages sitting on beautifully landscaped property with wonderful swimming coves. IRIE!

  • Stayed: July 2008, traveled with family
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5  Thank Jamarican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2008

  • Stayed: July 2008, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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