Our family stayed at Errol's for one week in February. We had read good reviews at TripAdvisor, and the photos made the place seem very inviting. The pictures did not lie - it is in a beautiful, fairly uncrowded location, and, yes, you can see the sunset right there at Errol's. The staff were very friendly and helpful, and at no time did we feel threatened or unsafe.
We could easily walk to bars and restaurants at other hotels for a good breakfast (Traveler's and Coral Seas Beach Resort were close by), and it's the policy on the beach aside from within the all-inclusives that you can use the pools at other hotels if you're willing to buy a drink or some food. In addition, we could easily walk downtown, since Errol's is almost at the end of the resort part of the beach. The owner assisted us in hiring a driver so that we could travel to YK Falls and see the countryside. The driver was polite, calm and most importantly, a good driver. In addition, the owners of Errol's referred us to a transport service (Lloyd's) from the airport so that we could make arrangements in advance of our arrival. The owner of Errol discouraged us from talking with men on the beach away from Errol's who appeared to be harmless and offered to take us on trips. My husband did get offers of marijuana, but the "hustlers" quickly moved on when he said no. Every hotel had a security guard at the corner of their property, consequently we could walk freely at night, taking care only not to get to close to the dogs walking the beach who looked somewhat mangy.
The problem specifically at Errol's was that the menu was very sparse, and the rooms varied in quality. We had to change rooms because the air conditioner was leaking onto the bed, and the room was dark and had a musty odor. The owners of Errol's cheerfully accommodated us, and allowed us to move to the room across from ours. Our new room was brighter and had no musty odor.
The TV didn't have very good reception, but that may be a widespread problem. We had to choose a small refrig or a TV. We chose to have both, so we paid extra. We also paid more because there were four of us in the room - two adults and two children. We felt comfortable talking with the staff, and while we were at Errol's we were not bothered by hustlers in any way ( and we had young kids with us!) Sure we bought some cut-up fruit and two Jamaican flag-colored bracelets, but that's all. Errol's plays music 24/7 and has a well-stocked bar, but, at least at the time we were there, very limited items on the menu. During our stay, we ordered french fries, cheese burgers (not like a good cheeseburger, not even like a Burger King burger - BK, is, by the way, in town), chicken and fish because that's all that seemed to be available even though there was a posted menu on a sign on the beach. We ate breakfast at Traveler's or Coral Seas and dinner at various locations - most notably, Kuyaba (more than once). This would not be a good location for honeymooners, families or married couples seeking all the comforts of home. It would be for the adventurous traveler who wouldn't mind putting up with inconvenience in order to see and get to know more of the real Jamaica with its ups and downs and casual attitude toward tourism.
- Official Description (provided by the hotel):
- This is a Jamaican vacation with no hassles. Small, private and cultural, this small property is big on service and culture. Rooms are all just steps away from the ocean. Get hypnotized by the sea and soothe your soul. ... more less
- Also Known As:
- Errol`s Sunset Cafe And Guesthouse Hotel Negril