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Reviewed March 5, 2018

This was not my first time staying at VSM, I love this property! I was disappointed to learn that my good friends, Cliff, the bartender, and Richard, the "concierge" were no longer with the property, but no problem I was able to locate them on the West End. As always, the yard is beautiful, due to Shem's amazing gardening skills. I was a bit late arriving, but no problem. Marlon, Francis and Andre the security guards were able to accommodate a flawless check in. My room was absolutely clean, and had everything I would need for the next 12 days. I was hungry and thirsty so first stop was back to the bar where I met Lumair, the bartender, who was always ready with an ice cold Red Stripe, a Dirty Banana or whatever creation he was concocting... Miami Vice...so refreshing. Across the street I was pleased to see Caesar to The Bone, the most flavorful jerk chicken on the West End. I believe I ate there at least 3 times. SO GOOD! The pool and hot tub are perfect for a late night skinny dip, so private and secluded. Janine and Cheryl , the housekeepers did an amazing job. Cheryl took really good care of me always anticipating my needs...she even checked in on me one day when I was really sick. Cassandra the manager was helpful, knowledgeable and accommodating. When I stay at VSM, feel like family...I feel welcomed, safe and completely relaxed. The staff puts me at complete ease, especially Lulu the resident dog, which is a very nice touch when you're missing your own dog back home. People always ask, "What did you do on vacation?" My answer "Nothing". I unwind and relax either at the pool or on the beach, with a good book and/or people watch. Just what I want to do. The sea is refreshing and like bathwater. Negril is my home away from home. People who stay here are chill and respectful of the vibe; if you are looking for a loud, AI, party experience VSM is not for you at all. If you want that you can find it, but not at VSM. Can't wait to return. Respect.

Room tip: All rooms are great and each provide a different perspective of the accumulate gardens.
Date of stay: February 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
2  Thank 782laurag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded March 9, 2018

Hi Laura,
We all loved reading your review yesterday. I also printed it out and found many staff reading it aloud to each other. Thank you so very much for taking the time to write a review. It makes us proud to know that you enjoyed your time here at Villas Sur Mer, your second home. I know you will be back soon, until then warmest regards,
Cassandra and the VSM team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2018

My husband, 9 year old daughter and I just stayed here for 2 nights on Feb. 8-10 and wished we could have stayed longer. It is a beautiful garden side property with lush grounds, spacious cottages and gorgeous pool. Cassandra, the manager, was so friendly and accommodating, and so were her staff. We stayed in a large 2-bedroom cottage (cottage #4), each with an outside veranda, large living room, outside showers and fully equipped kitchen. I would highly recommend this place.

Date of stay: February 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Neene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded February 21, 2018

Thank you for coming to Villas Sur Mer. And thank you also for bringing your daughter! we rarely get small visitors and it is delightful to watch their enthusiasm for Jamaica.
See you next time!
VSM team

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Reviewed February 10, 2018

We arrived on Jan 27 for 4 days, with a great deal for 3 , check in was super quick with the Security & Housekeepers. Cassandra the manager & all her staff were so accommodating with everything. Beautiful quiet spot, our room was a 2 bedroom cottage beside bar & pool. The room was kept spotless as were the grounds. They let us use the Villa loungers across the street with access to the water , nobody there which was better than the cave access to the water. The place was very quiet, it felt like we had the place to ourselves. Had some nice chats & drinks with the bartender Lamar , super guy as is the rest of employees. Went fishing 1 st. day, off the landing & broke my rod , damm luck. The next day Francis with security invited me to go hand fishing off the rocks with friends, I went for a bit , they have it tuff there, I left some gear with Francis, hope it brings him luck. Cassandra has some great pics for any meals or info of the area , also with house drivers . Overall fantastic place , only thing is we love walking & your limited here , narrow curvy roads. But for a romantic quiet, clean place with friendly efficient staff this place is great. Would we return, when the place & staff are all fantastic, how could you say no.

Date of stay: January 2018
Trip type: Traveled with family
2  Thank lancelauriedan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded February 12, 2018

Hello and thank you for the review. It was great having you here and yes the fishing gear was greatly appreciated! Please come visit us again soon.
Cassandra and VSM team

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Reviewed January 16, 2018 via mobile

Such a beautiful place, and an incredibly welcoming and helpful staff! Cassandra, the Manager, is 100% on it and wants to ensure you have everything you need. Beautiful Lady, inside and out! She went out of her way to take care of many details and provide loads of info to us, from dealing with an Expedia glitch we had, providing citronella candles and umbrellas and even sunscreen...info on taxi services and best places to eat, the list goes on...Lumair the bartender is a gem, as is the security team, Lovely housekeepers and grounds staff. Love them all!
The property is truly lovely with pristine location on the beautiful cliffs on the West End. Heaven! It is divided with a main house on the sea side (heaven for a larger group of 6 couples or a group) and truly delightful individual cabins with a bar and pools on the other side...each cabin with a great vibe all it’s own. So fabulous and private yet convenient to walk in either direction for great eats.
Will definitely be back. One Love!

Date of stay: January 2018
Trip type: Traveled as a couple
3  Thank 961sarahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded January 17, 2018

Sarah,
Thank you kindly for taking the time to write a review. It was sad to see you leave but I am sure you will be back soon. We really enjoyed having you here and watching you embracing West end Negril despite the weather you had some days. We hope you come back soon, I have a few ideas for your next "reach"
Sincerely,
Cassandra and the VSM team

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Reviewed January 4, 2018

Viilas Sur Mer employees and mgr Cassandra and team are so kind.

I loved the grounds, the rooms, the design and construction, the pool and almost everything at the Villas.

I was visiting my two friends from Orange Hill as well as my lovely fiance, whom is from St Anne's Parrish near Linstead/Kelits.

My friend who works on Villas and rentals in the area was amazed on how nice the grounds and location was built and designed. And I also agree it was so quiet, relaxed vibe and so pretty with all the flowers/vegetation, etc.

The rooms were clean the shower and bathroom designs were nice and clean. Full kitchen as well. Great rooms and grounds...

The bad news it poured so hard that the place and entire island was under water and suffering the severe rains at the time. My fiance had to take 4 taxis, 2 buses, and 2 paid boat rides across to towns in order to get to Montego to meet me on my arrival. So the weather was bad, but I loved the Villas that much more because I was inside watched some tv, cooked, and lounged as well.

The underground cave is so cool, really makes that place so much more interesting. And the Villa's are literally right across the street from Ricks Cafe.

I had lost my Visa sometime when I arrived and thought maybe it was at the hotel safe, so I had called Cassandra, she went out of here way to call me personally, check the room and safe for my passport, and went out of her way to help me in any way possible. She made me feel like a family member or friend.

Awesome service.. BTW Passport was at Embassy at Airport all week. I was so excited when I arrived I didn't know I lost it until I was at airport to fly out.. What a scare..!

FYI if you lose your passport....call or go to US Embassy at Montego and./or other Airports.

Cant wait to re visit...hope I can enjoy the pool and bar area next time.

Thanks Cassandra and Villas Sur Mer...I miss NEGRIL WEST END.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank BobM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded January 6, 2018

Hi Bob,

We agree! VSM Rules and we get better every season. Thank you for the review, and we really hope you return soon. I only hope you have better weather next time you are here to enjoy some snorkeling and sun.
Till next reach...
Cassandra

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