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Reviewed January 10, 2017

After years of visiting Jamaica, we finally found our tropical paradise Villa. Villas Sur mer located in Negril is a must see place. It just simply takes your breath away. The landscape has flowing tropical trees that dress each well maintained cottage on the property. The pool is surrounded by these magnificent rocks that are draped with tropical greenery. There is a hot tub next to the pool area that is to die for after a busy day in town. Did I mentioned there is a well stocked bar and a bartender that is on duty to attend to your entertainment needs? You must also visit the Lagoon on the Villa. I took a beach towel; sat on the rock's in the cave and watched the water brush against them and just lost myself into tranquility. I don't think I would have enjoyed this so much at this Villa if it had not been for the staff on the premises as well. . Everyone is so engaging, friendly and helpful. You can feel at ease with everything including your valuables in your room. They make sure you have what you need too. You don't need to go far for wonderful entertainment and dinning either. Across the street from Villas Sur Mer is the famous Rick's Cafe' and on the left of Rick's are some wonderful pubs and venders for the best local foods on the Island. If you need advice on where to eat, the property manager is well informed and can give you some awesome spots to dine. We tried all of her suggestions and was not disappointed at all.. Plus, she is always available. If I had to make a suggestion on improvement, I honestly can't think of any except bring your mosquito repellent and don't depend on Wi-Fi to work. Otherwise, the staff on the premises are there to make sure that you are comfortable and most of all safe. My regret is that I hate to leave. Two weeks is definitely not enough to enjoy all of the beauty and amenities that Villas Sur Mer offers. I will make it my business to stay longer next year.

Room tip: Back area of Villa is quiet
Date of stay: December 2016
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank vicki c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded January 11, 2017

Hi Vicki c,
I am printing off your review as we speak to share with the whole team. You are missed and we all commented how much we enjoyed ensuring that your stay was a great one. It is what we do, what we love and it is great to hear that our efforts are paying off. I cant wait for your return this spring, I will have to start researching new places to eat!
Sincerely,
Cassandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2017 via mobile

I've been traveling to Jamaica my entire life. Having visited Negril many times, it is the first experience stating in the cliffs. It was peaceful and relaxing to escape the harassment and people on the beach.
I don't have many complaints about Villa Sur Mer. The property is gorgeous! Maintained and groomed every morning by inviting and friendly staff. The hotel itself is very boutique and charming. Everyone there is extremely accommodating and the management really helped making our stay memorable. Activities like massage and home cooked breakfast can be organized on the grounds which made me feel at home.
The villas are beautiful and well furnished. There is also free wifi which is available almost everywhere on the property.
A major strong point would definitely be the sense of security I felt staying at Villa Sur Mer. I was able to leave my door open or unlocked and didn't have to worry about anything being stolen.
Right across the street is a cool, old school German pub where you can watch breathtaking sunsets and enjoy a tropical drink. We can usually find the general manager of the hotel hanging there in the morning having a coffee. She really loves what she does and will go out of her way to make you feel comfortable and at home.
Overall, I would highly recommend visiting this spot. I spent two weeks here and only wish I can stay more.

Date of stay: January 2017
Trip type: Traveled with family
Thank Adam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded January 11, 2017

Hi Adam!
We are so happy to hear that you all enjoyed your stay here at Villas Sur Mer. It was such a pleasure having you "live" here for the two weeks. The cliffs of Negril are truly the place to be if you want to relax and enjoy the sunsets and snorkeling in the reef below. we would love to have you back next time, thank you once again I will share your review with the team.
Warm regards,

Cassandra

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Reviewed January 6, 2017 via mobile

Was here for like 3 days or so... The WiFi at out room never worked, the TV didn't at one point too and there was no hot water. I think because of the rush of the season why all these problems occured.. However they have a breath taking cave view that made up for all that had happen and the pool. Omg.. I fell asleep under the cool trees by the pool. Very beautiful place and the staff made us feel at home... I loved it here.. And it's just a few seconds away from Ricks Cafe

Date of stay: December 2016
Trip type: Traveled with family
Thank Tash1876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded January 11, 2017

Hi Tash and thank you for your review. While we strive for perfection sometimes mother nature works against us. Being so close to the sea air is a beautiful thing except when it affects appliances etc. However, thank you for your comments, and know that we take your concerns to heart . I will share your review with the team and look forward to having you back someday.
Warmest regards,
Cassandra

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Reviewed October 26, 2016

Definitely late to review, but had to share our amazing experience in Negril at Villas Sur Mer. It's truly a hidden gem. If you are looking for a private, one of a kind experience, this is it. My boyfriend and I cannot get over how amazing this place was. We had our own little romantic villa ( the honeymoon suite) and it was beautifully decorated, quiet, and super comfortable. The kitchenette was very useful- we walked to the nearby market and made meals through out our stay if we didn't go out. We loved the private access caves to the ocean, it was just beyond incredible. Many times it was just us out there. The staff and service were impeccable, and our bartender was so helpful and assisted finding a driver for us to explore the other side of Negril. All in all, it was one of our favorite trips. We cannot wait to return to this property!!

Date of stay: January 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Wing T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded November 15, 2016

Thank you so very much for the review. We are so happy to hear that you two had a great stay with us here at Villas Sur Mer. We take a lot of pride in what we do, I hope you will return soon.

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Reviewed October 14, 2016

Cannot say enough great things about Villas Sur Mer. We celebrated our 25th anniversary at the Villas and it was the best experience. We have loved traveling to Jamaica for years, but only stayed in MoBay at the Ritz (7 times). Never again now that we have found Villas Sur Mer. Perfect location and safe area for walking around (unusual for Jamaica). With the on site snorkeling, swimming and local vibe within walking, no excursions are necessary. The villa itself was perfect for us, quaint, clean and relaxing.
Now for the best part, the staff, incredible! Our stay and experience of the area would not have been as wonderful with the help of this great group of people.
Cassandra - property manager, Marlon - night security, VJ - day security, Richard concierge and the always smiling Miss Janine - Housekeeper THANK YOU so much.

Room tip: For 6 or more people go for the big house. For romantics room 6D.
Date of stay: October 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank KennyBandAudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasSurMerGM, General Manager at Villas Sur Mer, responded to this reviewResponded October 15, 2016

Hi Kenny,
It is guests like you and your lovely wife that make all of our hard work here at Villas Sur Mer worth every minute. It was so fun to watch your enthusiasm grow daily for West end Negril and Villas Sur Mer during your stay with us.
Just like we say here "The West End is the Best End!"
We look forward to your return next year.
Sincerely,
VSM team

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