We spent four nights at the Westender in December 2012, to celebrate our 10th anniversary. As a little background, we have been visiting Jamaica for 10 years and are primarily beach people. On our 2011 trip, we did the One Love Pub Crawl and one of the stops was the Westender. We stepped off of the bus and immediately fell in love with the property. I knew then that we would be splitting our 2012 trip, part on the beach and part at the Westender.
From my very first inquiry, Keith handled my questions, changing dates, and more questions with humor, grace and helpfulness. That customer service extended to our entire interaction with all of the staff at the Westender. They not only went out of their way to make you feel they were happy you were there, but also went out of their way to ensure that you wanted to come back! The staff was truly exceptional, from Renee (shout out for the Iowa connection!), to Kumar, to Collin and Korinne, to Sheldon and Germaine - everyone was wonderful.
The property is gorgeous, secluded and private, and even when there are other people there, you can always find a quiet spot to yourselves. The pool was well maintained and a welcome respite from the heat on the cliffs when the sea was too choppy to get in. The on-site restaurant had a nice variety of options on a given day/night, and the food was very, very good. We also really enjoyed the Sunday Night Bonfire, but lesson learned - make sure you go early if you want to eat! We arrived a little late and most of the food was already gone!
The room was well-appointed and the bed was super comfortable. I really loved that there is a walk-in area off of the bedroom with the armoire and some shelves so that you could really put things our of the way. Korinne's towel art was fun and different each day we were there! We absolutely loved sitting on the patio with a Red Stripe, watching and listening to the sea. I can only imagine how nice the suites are!
Although the resort is a bit off of the beaten path, the staff make it SO easy to leave the resort and explore. The shuttle is always available and is at your disposal, for the most part. Very stress free and reliable as well as reasonably priced!!!
All in all - we truly loved our visit to the Westender and are already planning our return stay!
- Official Description (provided by the hotel):
- Westender Inn recently completed three new ocean front luxury log suites. There is something rustic yet stately about log construction and many people love the antique look with modern finishing. Come stay in one of our new ocean front luxury log suites. ... more less
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- Also Known As:
- Westender Hotel Negril