Catcha is a small boutique resort with multiple bungalos located on the cliffs in West End. The atmosphere is very relaxing and quiet. The pool is small but refreshing and sits just below Ivan's. Ivan's is a jewel. The food there is fantastic, and the bar knows how to make a good drink. Nothing on the menu will displease you.
With all this, my wife and I still hit the wall. We had been up late the night before checking in, and when we got there - the air conditioner was not operational. The rocks heat up during the day, and the cottage we were staying in was quite warm. We made the best of it and enjoyed drinks on a couple of lounge chairs overlooking the ocean. It was a very nice way to deal with a problem. Unfortunately the room did not cool down until after midnight - it had to work hard to cool the room. The bed was also not very comfortable, and we did not sleep at all that night. We watched the sun come up enjoying coffee from Ivan's.
The next day we relaxed in a rather private area and enjoyed some romantic seclusion. Although the resort allows the women to sunbathe topless, my wife none the less was a little uneasy being the only one topless but tan lines were more of an issue so she did.
When we came back to the room after lunch, we were dismayed to find the room (Libra) incredibly hot - and our chance to take a nap was destroyed. We were bordering on 48 hours of no sleep and were losing our cool. We decided to check out early.
This decision was hard to make, but we didn't think the management would be able to fix the heat issue. Catcha was extraordinarily kind and generous providing a total refund - which we didn't even ask for. They were truly concerned about our experience, and I think on a different day - and different cottage, this situation would never have happened.
I would like to thank Catcha Falling Star. Although our brief stay at the resort was not the best, your staff and ownership made me feel better trying to "make it right" with me and my wife.
- Official Description (provided by the hotel):
- There are many places to stay in Negril, Jamaica on the cliffs... ...but where else will you be pampered at a cliff property unlike any other on the planet... Catcha Falling Star Resort on the Negril Cliffs...Our lovely little Negril cliff resort property overlooks the beautiful Caribbean Sea. Catcha Falling Star is truly the "Gem of Jamaica". Nestled among the tops of the Negril cliffs of the West End with a spectacular view of the sea below will make you want to "linger longer" in Negril, Jamaica! These seaside cliff cottages capture the true essence and ambiance of Jamaica. Now yours to discover. . . A priceless experience! ... more less
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- Also Known As:
- Catcha Falling Star Negril