First, when I decided to book, the email communication was very responsive and informative. They were great to deal with and very upfront regarding the cost and services available.
We wanted transfer from Montego Bay to Negril, round trip, a stop on the way to Negril to get supplies, a stop for a drink on the way and a cell for the week, no problem.
We get our luggage, exit the airport to see the Luxurious Carib Tours sign, Andre greets me with "you must be Bill" and he's off to get the van. A couple cold drinks waiting in the van and we're off. Andre stopped at the Mega Mart, and came in with us to help us get our beer, booze, food and supplies. That was a great help and made it very convenient for us.
We needed a drink/potty stop after being on the road for an hour. He took us to a bar and we got a couple drinks (excellent price) and clean restrooms.
Before you knew it, we're at our resort and Andre is helping us with our bags!
During our stay the weather got windy and we decided we wanted to take a day trip. Andre's phone number was pre-programmed in the cell phone he gave us. We called at 8 am and wanted to go to the Mayfield Falls and Blue Hole. No Problem. He called back in 2 minutes and we were getting picked up by a driver (name escapes me, Dwight?) by 9 am. We went to the falls, it was a blast. On the way to the Blue Hole we needed to stop for a potty break. When we walked into the store/restaurant the smell of the food overwhelmed us. Our driver stopped there often and asked if we wanted lunch. OMG the best pork of my life!!!! What a wonderful (and very inexpensive) surprise! The remainder of the trip to the Blue Hole was great also. What a great way to insure a good trip having one point of contact in Luxurious.
When our trip was over, our driver (Duane I believe) was waiting for us 10 minutes ahead of our agreed time to leave for the airport. Again a very courteous driver who was very friendly and a professional driver.
I'm not sure what else I could have wanted or expected. They not only met but exceeded my expectations regarding their professionalism, service and value.
I would definitely use them again, and would highly recommend them if you have transportation needs.
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