I'm so disappointed,mad,offended and near medical mishap..#1-no 24 hour food services as stated in the brochure. can never get coffee,fruit,cereal before 7:00am,If you ask a staff they pretend they don't hear you,walk away or "play perfectly stupid".You can get dried up cheese and meat and runny jello.The staff at the Welcome Bar where so rude and would go hide in the kitchen or avoid servicing you..we didnt get the room that was requested upon arrival,complained and got no where..never had clean towels or room cleaned,talked to Tracey-Ann she assured us it would be taken care of(3:00pm),called down at 6:00pm wanted to clean up before dinner NO towels,wasnt until 9:30pm we received towels..No restocking of fridge until third day..NO 24-hour drinks,wait until 10:00am and closed up early evening..Couldn't walk alone before 8:00 or after !0:00pm the gardeners following you around wanting money or food or buy pot/cocaine..The morning we left we all wanted coffee and some sort of food(I'm Diabetic-small children crying) nothing available anywhere,and asked the staff at "The Snack Restaurant-24 hours of food"????? Overall can't believe this was the worst choice of holiday-that my hard earned money was spent on..PS Maya on front desk was nice and Ivette at the pool bar. Oh ya watch out for the little/short lifeguard (Alias 007) followed me to my building and waited until i came out,hiding behind a tree,following for two days,told front desk but clearly didnt care about my safety..The people that were selling stuff and other "stuff" didnt offended me at all,just said no thanks and they moved on..
- Official Description (provided by the hotel):
- * Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Visa, Diners ... more less
- Reservation Options:
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- Also Known As:
- Riu Hotel Negril
- Rio Negril
- Riu Negril Jamaica
- Riu Resort All Inclusive Negril