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ClubHotel Riu Negril
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Reviews (5,866)
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2,316 - 2,321 of 5,866 reviews
Reviewed August 18, 2013

Stayed there for dream weekend and from the time of pulling up to the gate the experience was horrible, waited about 40 mins before the security let us in because they could not find one of the reservation they misspelled. After we finally got in we waited another 30 mins before we were checked-in. Some of the staff were great and some were was horrible, and need to go to customer service classes and learn how to speak to there guest. The hotel rooms are a bit old fashion and could use an upgrade but was ok. On an overall the hotel isn't that bad but I think they just don't know how to handle things when it's fully booked, as for me staying there again no, well not at that location.....

  • Stayed: August 2013
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5  Thank Asimms23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

The resort has a great beach with clear water. The rooms are older, but maintained. The food is not that great during lunch, and you really only have one Dining venue every night. I would only recommend a maximum of 4 days at this resort. They really have to improve on there lunch. People are nice, and resort was clean.

  • Stayed: August 2013, traveled with family
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6  Thank biztraveler2113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

This was a very different atmosphere than our first trip to a Riu property. We were greeted with very friendly front desk help and check-in was easy. We were in bldg 3, which was a distance from the lobby, but after the first day, it really didn't matter anymore. The walk was nice. The rooms were nice and clean. When the air-conditioning in my daughters room wasn't working, they came and fixed it, even colder than mine. The food was good, and they changed it up every few days. The jerk chicken on the beach everyday was great. The staff was friendly and happy. The entertainment staff were very energetic and was able to get many involved in the activities. The evening entertainment was very good. There were a few outings in the nighttime for our adult daughters that were safe for theRiu guests. We did see a few weddings during our stay, which had beautiful scenery within the Riu.
Alicia and Maya were very helpful to make our stay better.
I would definitely come back to Jamaica and stay at the Riu.

Room Tip: Ocean or sea front are great. Ground floor is best, there isn't any elevators.
  • Stayed: July 2013, traveled with family
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4  Thank martimob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Stayed at Riu Negril in July, rooms could use upgraded; keyless door entry; beach was ok, kinda was a let down; food was good and service was always excellent....they really need to work on their entertainment, it sucked.....however, at the lobby bar was bartender Paul, the singing bartender, and could he sing!! he was awesome, we went to that bar every nite just to hear him and bought his CD...he is amazing!! went to Rick's Cafe on a boat trip which was awesome, well worth the trip....the beach vendors were really annoying at times...however, bought a georgeous Prada purse from a husband and wife team that sold designer purses...that was a first for me ..

Room Tip: we stayed ocean front, rooms could have been nicer....
  • Stayed: July 2013, traveled as a couple
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2  Thank Katbird60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013 via mobile

Enjoyed 2 weeks of paradise. Married my best friend at the beautiful resort a few years ago. Beach was ok, Negril 7 mile was better. Lots of options/variety for eating. Great place for wedding pictures.

  • Stayed: March 2013
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5  Thank Mike3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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