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“Good budget all inclusive option in Negril”

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ClubHotel Riu Negril
Ranked #27 of 80 Hotels in Negril
Certificate of Excellence
London, United Kingdom
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good budget all inclusive option in Negril”
Reviewed February 21, 2013

We stayed at the Club Riu for the Reggae Marathon week, found it to be significantly cheaper than everything else offered by UK travel agents. I say this to give perspective to the review, price plays a big part.

This isn't a glistening luxurious resort. It is however perfectly adequate. We were given a room in the 1st block nearest the reception on the ground floor. Room was rough around the edges - lightbulbs gone, fading decor, knackered electrical sockets. There were several impromtu maintenance visits during the week (lightbulb inspection - yet nothing fixed). The safe didn't work a couple of times so we had to call out the duty manager. Room is also stocked with a minibar & optics, though we made more use of the soft drinks & went to the bars for cocktails.

Most important thing about the room, sleep quality. Had no issues here, slept v well for our 9 nights at the resort.

Food at the resort was good. Decent quality & a large selection at every meal. We went to the steakhouse on one evening, food was reasonable.

The resort has two pools. One with a swim up bar that is very crowded & noisy, one next to it which is much more chilled. Sadly they allow sunbeds to be reserved so people will be selfish, lay their towels down & not bother to use them all day. Beach was ok, if you can find a way to drown out the constant "Cigarettes" whining of local shillers it is pleasant.

Service at the bars was always reasonably prompt, could normally guarantee a wait if an always tipping American was in proximity! Very entertaining bar man at the main reception bar.

Hotel also seemed to be a conveyor belt for weddings & wedding parties.

  • Stayed December 2012, traveled as a couple
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Helpful?
4 Thank Christofofofof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (1,371)
Date | Rating
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  • Dutch first
  • English first
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English first
Level Contributor
2 reviews
Reviewed February 21, 2013

we stayed there twice it was that nice rooms were great water great food great you can rent jet skies they have catamarans we went sailing it is in bloody bay nice for sailing also brought my own mask for snorkeling witch is a must i think and if you have kids it is good thing to do they do have snorkeling stuff but if you have your own you don't have to worry about bringing it back all in all almost went there again but wanted to check out other side of island

Room Tip: i like botom floor you can just walk out ther are 4 building 2 is best stayed at 2 and 4
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  • Stayed April 2012, traveled with family
    • Value
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Helpful?
Thank sandisforme111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 21, 2013 via mobile

We stayed here at the end of January 2013. After reading the reviews on the site I was expecting the worst. It was nothing like described by the reviews. It was really really nice. Beach, food, and rooms were really great. I have absolutely no complaints about the facility as it was so much better then I was expecting. Highly recommended for people on a budget.

Notes: The hotel grounds are huge. If you are in the hotel portion furthest from the food you will have a bit of a walk to your room. Also, at sundown the sand fleas come out and bite the hell out of you. Stay off the beach as the sand cools!

Stayed January 2013, traveled as a couple
Helpful?
5 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 21, 2013

My family and I spent 14 nights at the RIU Negril and have no complaints about the staff. Almost everyone we encountered, including our Sunwing Rep Daniel, were very helpful and accomodating. We echo the comments from everyone commenting on the entertainment team, especially the male members who were awesome. Buffet food was plentiful, varied and ranged from good to very good. Ala carte sign up needs to be changed. One morning I stood in line for 25 minutes just to find out that the steakhouse "Shadows" was not open due to two weddings. Put up a sign and that would save many people the frustration of wasting their time.

The Management Team of the resort was everywhere; constantly walking around talking to people. On our first night at the RIU the restaurant manager approached me, introduced himself (Alberto?) and offered his services if we needed anything. The General Manager (Boss Lady) and Head Chef were always visible and was very accessible. I have been to 10 AI's in three different countries, and at the RIU Negril you got the impression that the management team and their staff really cared about what they were doing.

Too bad Negril was at least a 2 hour bus trip from Mobay or Lucea where some of the excursions were.

Don't be fooled into taking the taxi's from the resort. We merely walked outside the front gate and hailed a local "taxi" driver. Spotless, brand new vehicles driven by very friendly and informative drivers. Sonny and Honey were great and charged a fraction of the price of what the hotel's Junta driver's charged. Bonus with Sonny and Honey is that they stayed with you during your entire trip to Negril, the market, Time Square, or even the Dolphin Cove.

The following comments are not really directed towards the resort or the staff but rather those vacationing at the RIU Club Hotel. As has been mentioned previously, smoking is very prevalent everywhere except inside the restaurants. Very annoying to be watching the evening shows and have people light up right beside us. Some serious thought should be given to creating no smoking areas in the lobby, at the shows or even by one of the pools.

When did it become acceptable to be using the beach as an ashtray? There was virtually no litter on the beach except for scads of cigarette butts.

And for those who must travel with their portable sound systems? Give it a rest. Show a little courtesy for your fellow travellers who are trying to get away and relax; which is next to impossible when your little boom box is competing with the pool bar music and the entertainment team's sound system. I guess if you really wanted to get away and relax you needed to head to the far north end of the beach, by Bldg 4.

Overall we were very pleased with the RIU Negil and less pleased with our fellow visitors who were so disrespectful and selfish.

  • Stayed February 2013, traveled with family
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Helpful?
3 Thank Les T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granger, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2013

My wife and I stayed over Valintines day. Service personel were excellent. Now pool s (2,) cant come close to being large enough to serve even 10 percent of the guests. Rooms were old an floors always dirty, food was ok same same ever day, the 3 make a reservation for were not worth making the reservation. The evening buffet (only choice) was feeding a herd of cattle, same stuff every evening. Casino has 15 slot machines (vegas rejects) and half of them worked. Want to lay by pool , get there early! Beach was ok not enough bars, and the bars push cheap booze.Spend more monet stay somewhere else!

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank mick m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2013

We had a wonderful time at this resort. The staff were all friendly and helpful. The food was very good and plenty of it. We only went to one restaurant and it was excellent. The buffet was always good so no real desire to go to any other a la carte restaurants. The resort was very busy but we never felt confined or ignored by staff. The beach was lovely and well kept. The bar in the room was useful but we did not use it very often as the bar was close. We would recommend this resort to anyone.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2013 via mobile

The hotel is amazing, the reception staff are so helpful nothing is too much trouble for them. The thomson rep Christine was lovely we was at the hotel when the tropical storm sandy was traveling past Jamaica and she made sure that we was okay and reasurred us. The cleaning staff are constantly cleaning the toilets and reception area. The entertainment team wow what can I say they never stop working throughout the day, they made our holiday really enjoyable special mentions to spotlight, shadrick, tiger and bumblebee. The food is really good I didn't think I'd find anything to have because I don't really like anything but English food but I loved the jerk chicken and jerk pork.
No doubt you will have a fab time.

  • Stayed October 2012
    • Value
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Helpful?
1 Thank Abstar13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Negril

Property: ClubHotel Riu Negril
Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Negril
#19 On the Beach Hotel in Negril
#20 Top resorts Hotel in Negril
#37 Romantic Hotel in Negril
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Official Description (provided by the hotel):
* Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril

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