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“Service at check-in was great”

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Travellers Beach Resort
Ranked #17 of 85 Hotels in Negril
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Service at check-in was great”
4 of 5 bubbles Reviewed November 16, 2012

I visited for two nights and the front desk agents were well trained and offered superb service. The property had alot to offer a disco, food, gym, pool. The atmosphere was great and the price was also very very affordable. This hotel offers the basic but gives you value for your money.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prestontbr, Manager at Travellers Beach Resort, responded to this review, December 18, 2012
Thanks for your review! I'm glad you found the service to be superb and that the check-in process went well. We like to think of ourselves as a small hotel with some of the amenities of a larger resort such as our free WiFi, swimming pool (with waterfall), gym, spa and salon, billiards, table tennis, and a disco that is open on certain occasions. Our goal as always, is to continue to improve and expand upon the product and services we offer. We hope you visit us again soon!
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1,093 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (287)
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English first
Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

Once again we stayed at the wonderful Travellers resort! This is the 4th or 5th time I have stayed here over the last 3 years and every time has been just as pleasant as the last. Everyone is super accommodating and extremely helpful. Can't say enough about this hotel....there are many on the 7 mile stretch but if you want a family friendly stay, look no further Travellers is the one!

  • Stayed November 2012
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank rachelrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prestontbr, Manager at Travellers Beach Resort, responded to this review, December 18, 2012
Hi Rachel! Thank you for staying with us once again and for taking the time to write about your stay with us. It's great to hear from a repeat guest that the family friendly experience we aim to provide is consistent and that we have not let you down. It's always a pleasure to have you and we look forward to seeing you again soon!
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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed October 31, 2012 via mobile

This is such a wonderful little place to stay. This is actually our second time stating here. We first visited in February and loved it so much we came back in October . The rooms are very plain. We like the cabins over the actual rooms but the cabins do not have AC .

The staff is excellent! When we came back this time they remembered us from February .

The swim up bar at the pool was broke so we couldn't use that but it wasn't a big deal to us since we hung out at the beach!

The price is wonderful-

We loved it!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Meloveulongtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prestontbr, Manager at Travellers Beach Resort, responded to this review, December 18, 2012
Thanks choosing to stay here at Travellers for a second time. I'm really pleased that you had such a great time in February and decided to come back. The cabins no longer have a/c as they were not insulated in the best way, so we keep them fan cooled. All other room types are a/c equipped. The pool bar will officially be open for the season! We look forward to having you stay here again in the future.
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McGuire AFB, NJ
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 5, 2012

Firstly, I loved the accessibility to the beach. The restaurant staff were friendly. Loved that I could have ordered traditional Jamaican dishes for the respective times even if they were not on the menu. The rooms are a lot outdated and needs a good remodeling but if not staying in the room all day then that shouldn't be an issue. I loved that there was a salon on the premises; wished the gym was operable but seeing it was under going remodeling I'll let that slide! Not far of a walk to Negril town or by Margaritaville if one is well fit and up for the stroll. The hagglers were always there to sell something, but they tend to remember faces and not harass the guests after a certain time. Overall we loved everything except the rooms. The manager was also very helpful with a certain issue I had too. :)

Room Tip: Research the type of rooms immensely before booking.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JamaicanChic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prestontbr, Manager at Travellers Beach Resort, responded to this review, December 18, 2012
Thanks for staying with us and for your feedback. I'm pleased to know that you found the restaurant staff to be friendly. A warm family friendly feel is what we aim to provide for all of our guests. We've been working on room upgrades during the off season and have made substantial progress. We still have a little ways to go but so far so good! The spa and salon so far has been a big hit. Misako, who runs the spa, is doing a great job. The gym floor has been completely remodeled and it's now in full swing. Unfortunately the hagglers will be along the beach anywhere you go. If your're on our beach front though our security does a pretty good job of keeping them away. Hopefully next time you'll love everything including the rooms with the changes we've been making. I definitely recommend knowing what room type would be most comfortable for you before booking though. I'm glad you enjoyed yourself overall and we hope to see you back here again in the future.
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Toronto, Canada
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed September 24, 2012 via mobile

Free wifi cheap drinks good food excellent staff but the rooms are run down outdated and are in need of maintenance and repair no safety locks crumbling ceilings paint peels off the bathtub feral cats everywhere if you don't stay in the room much its ok, should be $50 a night

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blue_eyez_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prestontbr, Manager at Travellers Beach Resort, responded to this review, September 26, 2012
Thank you for your review of our resort. On the positive side, I’m glad you enjoyed the free WiFi and the excellent food & drinks we serve at our restaurant. We use the off season (which is now) to go through all of our rooms and take care of any maintenance and repairs that need to be done. While I don't know which room you stayed in specifically we do have room types that may be more what your looking for such as our Superior, Deluxe, and Suites as we try to cater to travelers of all types.

We are also in the process of repainting and changing the color and decor of all of our rooms with first priority being our standard rooms. The new look can be seen on our website probably by the end of the week. We are about half way through and aim to be complete within the next month, so on your next visit you should see a big difference. We also have some exciting new changes throughout the resort not just in our rooms. Our gym for example has been completely refurbished. Other projects and refurbishments will be posted to our website as they are complete, all in time for the upcoming season. We do understand the needs of our guests and are actively working to address them as we continue to improve our product and expand our services.

The cats are an unfortunate problem that the hotels here in Negril have to deal with and are not a problem unique to our property. We however, choose to work with the Jamaica Veterinary Medical Association and the International Spay / Neuter network for humane cat control. As much as we’d love to just be rid of them it is a process that takes a bit of time especially being that we don’t believe in animal cruelty. Fortunately we’ve kept the problem to a minimum thanks to the organizations that we work with and aim to be rid of the issue soon.

Thank you once again for your review and we do hope you’ll return to see the improvements we have in the works. We here at Travellers are very excited for the upcoming season with all of the new changes we’re working on and we look forward to providing a delightful experience for new and returning guests.
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Fishers, Indiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 19, 2012

LOVED this place. Staff were excellent, views excellent, and the food excellent. My friend and I have stayed here twice now and are planning another vacation in the next couple months and are, of course, going to stay at Travellers!

We came for spring break the first time and had a blast. Student city was there and had many activities going on and a bunch of stuff to do. College kids everywhere and it was the perfect place to stay. The second time we came right before Christmas and it was just as great of an experience. Not as many kids, but we made friends and there was always something to do each night.

Yes, this hotel has the bare necessities (in the Standard Room) but we don't need much and why do you even need great sounds from the tv and a phone when you are on vacation? We always stay in the standard room because we like being close to outdoors and we feel extremely safe. We have never had a problem with staff or the accommodations.

The beach is amazing and you are in walking distance of everything. Cheap drinks and amazing food ( american and jamaican). No complaints from us EVER. We recommend this hotel to everyone we know and can't wait to bring more of our friends back with us on our next vacation!

Room Tip: Standard room is what we always choose because we don't need much and only use it for showering...
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  • Stayed December 2011, traveled with friends
    • Value
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Helpful?
Thank BethV451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 17, 2012

Had a pleasure staying @ travelers ! The staff makes you feel @ home! Everyone is friendly. Food is great! Beach is great ! Rooms can use a little updating but I still enjoyed my stay ! Karaoke was nice both nights ..

Room Tip: Room 22 great and cozy ... Ac works great ....
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travellers Beach Resort

Property: Travellers Beach Resort
Address: Norman Manley Blvd, Negril JMDWD14, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Negril
#12 On the Beach Hotel in Negril
#13 Top resorts Hotel in Negril
#17 Family Hotel in Negril
#25 Romantic Hotel in Negril
Price Range (Based on Average Rates): $
Hotel Class:3 star — Travellers Beach Resort 3*
Number of rooms: 42
Official Description (provided by the hotel):
Known for our warm and friendly staff we here at Travellers Beach Resort aim to provide for guests and visitors to Jamaica a unique experience coupled with fulfilling memories from check in to check out. With a solid reputation for comfort, service and value we offer rooms ranging from bungalow's to suite's, catering to travelers of all types. From our beautiful serene garden to our one of a kind pool with a swim up bar, waterfall, cave grotto, and Jacuzzi. Travellers has something for everyone to enjoy. ... more   less 
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Also Known As:
Travellers Beach Hotel Negril
Travellers Beach Negril

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