I unexpectedly travelled solo when my friend cancelled a couple of months before departure. Felt I needed to go as budget concious as possible and chose HP because although not beachside, they have a designated beach area across the road where you can bring your own drinks/food. Got a great price for 7 nights.
-Grounds are very nice, mango trees, flowers, palms, etc.
-Pool was nice and clean
-deluxe room was large and reasonably clean (some dust bunnies under the bed)
room had two beds, one of which had a new memory foam mattress that was comfortable
-large size bar fridge (inner freezer door was missing which froze other items in the fridge and caused huge ice buildup to the point of having to break some off so the door would close)
-wifi signal comes from the office, my room was in the closest 2 level building and I received a good signal on my balcony and most of the time right in my room.
-AC filter was filthy - I got very sick with cold/flu a day or two after arriving which may have been from bacteria/spores in the AC filter. I wish I would have checked the filter 1st thing upon arrival and asked that it be changed or cleaned. Unfortunately, I was sick for the duration of my holiday and still not well 2 weeks later. Did get antibiotic when I returned home as I had an eye infection as well and was afraid it would turn into bronchitis or pnemonia. Of course, it may not have been from the AC, but regardless, the filter was bad and management does need to maintain them.
-There is no cart for luggage on check in or out. Thankfully, when I was dismayed to hear this, some staff that were in the office (women) helped me lug my luggage to my upper room. There did not appear to be staff designated to do this automatically.
-lock on room door is pushing button in on door handle only. Would have liked to see a deadbolt as security appeared to be minimal (people I'd met on the beach, albeit maybe known by hotel staff came wandering in on the property looking for me). Was not the best security I've experienced in Negril.
-office staff were minimal friendly, did not feel fully welcomed or that my business was appreciated. They did respond appropriately when I directly requested something. My housekeeper, Bella was good and seemed to wear many hats.
-beach area - the guys hanging on the beach area were friendly but almost too intrusive to the point where I sought out other places to enjoy the beach. Beach chairs are old and wooden and you had to ask to get a pad to put on it. No beach or pool towels provided.
-fridge was in the large closet area. A little thought put into better configuration would make it handier. Liked the shelves in the closet area which I used for "kitchen" items, but I had to work around my clothes hanging in the closet.
To summarize: if you are on a budget and don't mind staying across the road, I would recommend HP, just be prepared and check your AC filter upon arrival. Especially if you are out and about everyday. As I got ill, I was not up for going out and about as much as I would have liked. I doubt that I would return as I much prefer staying right on the beach, which I could have done for $20 more/night and for me, in hindsight, would have been worth it.
- Reservation Options:
- TripAdvisor is proud to partner with Despegar.com so you can book your Hidden Paradise Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hidden Paradise Hotel Negril
- Hidden Paradise Negril