I found this hotel through a Groupon which I subscribe to. The deal was way too good to pass up and so were the pictures of the hotel. Well needless to say, my groupon was for a standard ocean front room with a meal plan of all inclusive. Upon checking in and being taken to our room, we found that it looked like a grd.en type setting and nothing of us seeing the ocean. I went back to the reception desk and expressed my concerns and mentioned what the groupon had. Well of course they didn't check the coupon and the reason why they had placed us in that room was because they were booked. Ummm I said well someone should have told us upon check in. I waited about half an hour before the room was changed. On top of that if I wanted AC I would have to pay for that per night which was $18 US. The previous room had an AC and a refrigerator so they were telling me that I should stay put. I told them I as claustrophobic and that I could not stay in the room.
Overall they were not prepared for people that were checking in. When we finally got to our ocean front room, there were no wash cloths. As For the AC, you needed a key to have access to it. The room itself was OK! Customer service, they were accommodating but not the best. We had our room cleaned and we had some fruit that was delivered to us because we were celebrating a birthday and we noticed that was not removed from the room. You would think that that was a part of cleaning up. NOT!
There are no irons or the luxurious amenities such as a blow dryer, iron board, room service or any other service for that matter. I asked my self why the name Resort and Spa??? I was very disappointed. I stayed because t cancel I would have lost my money so I went along and stayed for 2 nights instead of the 3 that I paid for. It's not a hotel hat I would recccomend but it is very quiet and low key. Be careful of lizards and sea crabs, you will awake to them on your patio. It is a nice set up and location but the overall experience for us was not great. Our first dinner was good. We had curied chicken with rice and peas and veggies. If u want to order. Guinness you would have to upgrade your meal plan in order to fit that in. There are some unseen catches so be careful when you are booking.
I noticed mostly adults but somewhere in their flyer (brochure) it mentioned kids. This is not a kid friendly place at all. They do have a sister hotel about 5 mins away called "Legends Beach Resort" Our 2nd night we had dinner there because of the all inclusive privilege we were able to do that. The food was ok and a lot of activity that I would prefer not to be around was right there on the beach by where we are having dinner on the terrace. No objection to if u want to smoke marijuana but do it away from where everyone is having dinner and this was coming from the locals as the deck lead right out to the beach. We had curried curried goat and pan fried snapper which was ok as well.
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- Also Known As:
- Samsara Cliffs Hotel Negril
- Samsara Hotel Jamaica
- Samsara Cliffs Negril
- Samsara Cliff Resort