My husband and I took an impromptu trip to Negril and were pleasantly surprised. We arrived on a Sunday afternoon and were assigned an ocean view room with a balcony. At that point, we thought we had arrived! The scenery was perfect! The next day, we couldn't close the safe and the manager swiftly came to our rescue. After many attempts, he notified us that the safe was inoperable and apologized for our inconvenience. In return, he upgraded us to room 131, which was heaven on earth! We can't describe in words our reaction as we stepped out to the balcony every morning thereafter. It was just amazing!!! We are also very appreciative of all their staff. Customer service was absolutely fantastic which made our stay even more unforgettable. They took care of very detail with a smile and happiness. We highly recommend this hotel if you want to reconnect and get away from the everyday stress of work.
- Official Description (provided by the hotel):
- An exclusive boutique resort built in modern urban style set on the famous 7-miles white sand beach location of Negril with 35 units of luxury guest rooms and suites. The Sandy Haven Resort experience goes far beyond bricks and walls. The prevailing atmosphere is that of a meeting place for friends and colleagues to mingle. ... more less
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