Just returned from Beaches Negril with my family which consists of my wife and I and two children ages 13 and 10. We spent 9 nights there. My wife and I have previously stayed at 3 different Sandals resorts in Jamaica. I had read what I could on tripadvisor before we booked this resort and now I want to give my two cents to help others with their choice.
The beach, the staff (other than one issue which I will get to later), the water sports for kids our ages, the Italian restaurant, nurse on staff, the weather, the housekeeper that worked around our son being ill for two days, and the cleanliness.
The Japanese restaurant, guys walking the beach trying to sell shells, cigarettes etc., the small beds, worn out table on our deck, road noise, not enough food choice for 9 nights, the "upgrade" that never happened and the cost
I am still rating the resort a 4 since my family had a wonderful time here. The water sports for us was great. We waterskiid, which they took the time to teach and refresh us, snorkeled even though coral and fish not even close to as good as Sandals Montego Bay in my opinion, Hobie Cats, canoes, surfboards, banana boat, Wild cat tube, and of course just swimming. Other than a few things available, the entertainment for kids our ages was really lacking. It is for surely more geared toward younger kids for entertainment. There also is really no adult entertainment like we are used to from Sandals.
The food was good overall, even though after that many days you just see the same things over and over. The chefs at the Japanese restaurant were not at all entertaining, although the food was great there (chefs at similar places near home are far more entertaining--all ours did was cook). We did really enjoy the Italian place and the Arizona. Yet again, if you are staying that long you end up ordering the same things since there are such few restaurants.
My biggest complaints involve the so-called upgrade and the small beds. I had been told repeatedly when i booked to make sure and ask for an upgrade as soon as we arrived since we are a sandals select member. It was the first thing I did when we got there but was told no one was there at reservations to do that because we got there about 5:30. REALLY?!?! So we went to our room knowing that was going to suck to have to move everything in the morning again. Anyway I did just that, I went to reservations in morning right away and asked for our upgrade and they showed me a room that was slightly bigger and had a pull out couch and ocean view which wasn't that much of an improvement that I could see. Back to reservations and then they told me it would cost me around $2000 to do that upgrade and I just laughed at them. Then they came down to $1700 and I still laughed. The upgrade was supposed to be at no cost (and it is supposed to be as a sandals select member as the lady in that office told me the last day when I visited with her). How can that even happen at this type of resort????? So as you can see we kept our original room and didn't get what we deserved. Anyway, if you are going to these resorts to get a very nice room it isn't going to happen. There just aren't any for a reasonable price. The two beds in these rooms are SMALL. We have stayed at Westin Hotels for 2-300 per night that put these rooms to shame (and yes I know it is about location) but I am just trying to prove a point. Having said that my wife and I alone have never cared that much about the type of room as long as it was quite at night as we are out on beach all day anyway--but when traveling with kids we found it is a different story when the beds are so small. So my advice is to be persistent if you had been told you are eligible for an upgrade and go to the Soon Come Back desk to do so (even though there is no reason you should have to do that when paying that type of money per day at such a resort) and be prepared to sleep real close together!
Now even though it doesn't sound like we had a good time, we did, but I would rather know about the "bads" when choosing a resort from a review as the resort does a plenty good job selling the "goods".
Hope this helps someone!!!
- Official Description (provided by the hotel):
- •Located on the widest stretch of Negril's seven mile white sand beach•Stay at one, play at two with full exchange privileges with Beaches Sandy Bay including a choice of 11 dining options•“Pirates Island” Water Theme Park with 4 slides, meandering “lazy” river and splash deck•Caribbean Adventure with Sesame Street themed activities with daily character appearances, parades and stage shows•Kids Kamp & Nursery with wide range of supervised activities•Interactive Teens Program with “Trench Town” Teen's Center and Teens' Coordinator to coordinate teen activities•Expansive Two & Three Bedroom Butler serviced suites•Supervised Xbox® Play Lounge with flat screen plasma TV's & Xbox® 360 game consoles•Beaches Resorts were voted “World's Leading Family All-Inclusive 14 years in a row•Five Star Diamond Award, American Academy of Hospitality Sciences•Six Star Diamond Award, Beaches Resorts – Keeping it Green•EarthCheck Platinum Certified ... more less
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- Also Known As:
- Beaches Negril Hotel Negril
- Beaches Hotel Negril
- Negril Beaches Hotel