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“Sandals Negril Great Resort”

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Sandals Negril Beach Resort & Spa
Ranked #11 of 81 Hotels in Negril
Certificate of Excellence
Reviewed April 16, 2013

We stayed March 30- Apr 06th...absolutely no complaints! We had a Butler Room, which was well worth it - thanks to our Butlers Mark & Orlando who took very good care of us for the week. All staff amazingly friendly - shout out to Chris at the piano/open air bar, who was always smiling, Lois who walked drinks out to our swim raft...above and beyond with a smile! Property is well looked after, rooms, pool, grounds very clean. Food was good in all restaurants. Met some great couples durng our stay...would definitely return.

  • Stayed: April 2013, traveled as a couple
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2  Thank Michele O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,051 - 3,057 of 5,654 reviews

Reviewed April 16, 2013

We visited Sandals Negril the second week of april to celebrate our 37th anniversary! Beautiful resort! We enjoyed the shuttle ride as we got to see some of the countryside and met some of the other folks that we would see during the week stay. The beach is very beautiful and the sunsets are to die for! The local musicians and vendors were very entertaining. We enjoyed the food, thought the room in the palms building was excellent! Loved that it was so central to all the activities and the view:) Sandals invited us to a special dinner as returning guests, this was very nice! They decorated our room for our anniversary with fruit, balloons, flowers! Don't know if we will return or not because we like to visit new places, but would highly recommend this place.

  • Stayed: April 2013, traveled as a couple
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Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Negril Beach Resort & Spa, responded to this reviewResponded April 17, 2013

Thank you for your great review of Sandals Negril. We're so happy to read that you had a wonderful stay with us. It was a pleasure sharing your special occasion with you and we look forward to welcoming you back for another amazing vacation.


Sincerely,
Cassie C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

Stayed at Sandals Negril for a wedding March 23rd-27th 2013. Had the time of my life. The room was clean and well stocked with any liquor I could imagine. I stayed with another single gal and we were able to get anything we wanted. I cannot say enough about this resort. The staff was amazing and able to accommodate any request. We had a beachfront concierge room and the view was fantastic. If your looking for a fancy resort, this is it. This is a couples resort so as a single gal I would have liked to have other singles to mingle with, however I knew going in that it was a couples resort. The wedding we attended at Sandals was amazing, with a spectacular sunset view. The food was delish!! The drinks were great! I couldn't ask for anything more. No complaints whatsoever. It was expensive but worth the money to be pampered in paradise.

Room Tip: Definitely get a concierge room. You will have a balcony and a full bar in the room. It was worth...
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  • Stayed: March 2013, traveled with friends
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2  Thank Chinnie2379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

All I can say is WOW! This place is as good as is gets. This was our first time ever to a Sandals resort and I can tell you that we will be back. The resort is gorgeous, but the service and people are what make this so special. Our Butler, Daron, was amazing. He helped have the vacation of our lives. Definitely spring for the butler service, it is so worth it. We love the Cucina Romano restaurant the best of all. Amazing location on the beach and wonderful food. All of the food was incredible though!

  • Stayed: April 2013, traveled as a couple
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Thank 365sunny_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

This is by far the most relaxing resort I have gone to so far. We travel south every year and stay at 5star resorts. If you want to just relax, this place should keep you happy. The pools were a little smaller then what we were use to but the distance from the pool to the beach is under 50ft. The beach is amazing, a little narrower then DR but sooooo calm and clean.
Locals would try to sell us some stuff but if you just say no thanks they just leave you alone. I didn't find it near as bad as the DR.
If you are going to party it up, I'm not sure this is the resort for you.The night life isn't really happening. But I am on the beach before 9am so once the evening rolls around I am pretty tired anyways. I would rather spend more time in the sun and on the beach then staying up partying.

The Service is really something else. I mean the people were so friendly compared to other resorts we have stayed at. To me the food and service are the real deal breakers for me.

Room Tip: The rooms were a little smaller then what we were use to. But we spend very little time in our room...
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  • Stayed: April 2013, traveled as a couple
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1  Thank jlefrense
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

We visited Sandals Negril as a split 10 day vacation with 6 days at Whitehouse and last 4 days in Negril. Sandals arranged transfer from Whitehouse to Negril and this went very well with Devan as the driver full of info. He made the trip quick and easy.

Sandals Negril check in went very well. However got to the room and was not up to the Sandals standard. We had stayed at three other Sandals and never seen such a run down room. As a matter of fact rained two afternoons and the roof was leaking water down the walls. Also air conditioner was well used and difficult to regulate temperature.

The beach was the famous 7 mile beach but very narrow. One chair wide for most of the Sandals property.

The pools are very small with no floaty's which my wife loves to use. Very few sun chairs and umbrellas. Mold around the wall of pool from poor drainage was evident.



The staff was the redeeming feature. Norman and his staff at Kimono's are amazing and so helpful.

Loved the outdoor bar/piano bar. Very entertaining and Whitehouse could take a lesson from this feature.

Needless to say we won't be returning to Sandals Negril. Looking forward to LaSource next year.

  • Stayed: April 2013, traveled as a couple
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4  Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Negril Beach Resort & Spa, responded to this reviewResponded April 17, 2013

We regret to hear that your stay was not as expected. We strive to uphold the highest standards of service and quality however, it seems your visit was not indicative of the norm. We're happy that our staff was able to make your stay more enjoyable but as hoteliers we realize that there is always room for improvement and your feedback is appreciated.

We want to make sure future guests do not have similar feedback and will take action by notifying the appropriate departments of your remarks - including our maintenance team. We do request that while on resort you notify us of anything that does not meet your standards. We are always willing to work with you to do what is necessary to ensure your stay is an amazing one.

We look forward to welcoming you for a much better stay in the near future.


Sincerely,
Cassie C.

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Reviewed April 14, 2013

Sandals Negril is fantastic. It's a beautiful property and just the right size. There is plenty to do, but it also feels small and manageable. This was our first time to Jamaica and we would go back in a heartbeat. We are sold on Sandals, too. The service is amazing and the food was fantastic. Can't say enough good things about this property and Sandals as a company. We will be going back!

Room Tip: Butler service is fantastic! I would also recommend the Palms with the walkout suites.
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  • Stayed: April 2013, traveled as a couple
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Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Negril Beach Resort & Spa

Address: Norman Manley Boulevard, Negril 167, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Negril
#7 On the Beach Hotel in Negril
#7 Top resorts Hotel in Negril
#9 Luxury Hotel in Negril
#9 Spa Hotel in Negril
#13 Romantic Hotel in Negril
Price Range: $487 - $1,424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Negril Beach Resort & Spa 5*
Number of rooms: 223
Official Description (provided by the hotel):
Located on Negril's pristine 7-mile white sand beach•Phenomenal bedroom oceanfront suites set upon a relaxing crystal lagoon•Ultra luxurious one-bedroom millionaire honeymoon suites with private plunge pool•Seven exquisite dining options•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row•Voted Sandals Negril Beach Resort & Spa “Jamaica's Leading Hotel” (2nd consecutive year)•Five Star Diamond Resort, American Academy of Hospitality Science ... more   less 
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Also Known As:
Sandals Negril Beach Hotel Negril
Sandals Negril Beach Resort And Spa
Sandals Jamaica
Sandals Negril Jamaica
Sandals Resort

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