I have been to this hotel before and always enjoyed my stay but this trip was so wonderful that i had to share!The check in was a breeze and the front desk staff very attentive esp Andrew and Rochelle.Rooms are clean and well stocked drinks and toiletries replenished daily.Entertainment staff work flat out and try to vary the shows they do a good job.Restaurants are clean and the food plentiful and varied.Edgar and Oniel are the chefs who keep everything in shape and do a grand job all the staff are friendly and Chad took good care of us at meal times.Letoya is a sweetheart and always made breakfast time enjoyable.
Ihave read reviews that say the management are never around well i found this to be so wrong the General manager along with the assistant manager and the food and beverage manager are available daily they are friendly and accomodating and always have time for their guests so say hello to them when you visit they are lovely people.Beach is amazing sea calm and clean.You are able to use the other Riu but for us we were happy to stay put!
Ihave stayed at newer Riu hotels in the past but this hotel has the best staff they are superb and i will return in a heart beat.This hotel has improved its gardens the grounds are maintained and pretty and maintenance on the buildings is regularly being done.Thank you all so much for a wonderful stay we love you guys
- Official Description (provided by the hotel):
- * Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more less
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- Also Known As:
- Riu Palace Tropical Bay Hotel Negril
- Riu Tropical Bay Jamaica
- Riu Palace Tropical Bay Negril
- Riu Tropical Bay Negril Jamaica
- Negril Riu Tropical Bay Hotel
- Riu Jamaica
- Riu Tropical Jamaica