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Tensing Pen Resort
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Reviewed April 1, 2014

We stayed eight nights; seven in the lovely Patio and one in Garden Studio. Both accommodations were very clean, beautifully decorated, private and comfortable. We loved this property - the Lodge, gardens, waterfront areas and pool. We enjoyed swimming and snorkelling along the cliffs. The views here are breathtaking and there are many waterfront areas to relax. We woke to fresh coffee, fresh fruit, homemade bread and more. All food was delicious and affordable with good servings. Lunch was served in a relaxing atmosphere and dinner very romantic. We ate outside of the resort and enjoyed a few good meals but none (the food or service) compared to Tensing Pen. The staff are the best anywhere. Tensing Pen provides a true Jamaican experience. You can rent a moped and travel to the beach and throughout the beautiful communities outside of Negril. You can walk to the local store to pick up snacks and drinks. You can walk to Rick's. A great experience. We will return.

Room Tip: A waterfront room would be excellent; however we weren't disappointed with Patio.
  • Stayed: March 2014, traveled as a couple
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1  Thank Paula R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesTP, Guest Relations Manager at Tensing Pen Resort, responded to this reviewResponded April 9, 2014

Dear Guest,

Thanks for choosing to stay with us at Tensing Pen Hotel.

We are gracious for your review, it is true, we do provide a real Jamaican experience. Our food is one of the best in Negril, its well prepared for each guest to enjoy. The setting ,the ambiance is just breathe taking.
Our rooms are clean, the grounds is well kept. We do it all so our guest can leave Tensing Pen in good spirits.

Glad we could share our lovely hotel with you and we look forward to many more wonderful times.
It was an honour to have had you both.

One Love.
Tensing Pen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

We stayed 2 nights in the Cove Cottage. This place is so close to be magical. The bathrooms need a serious refresh in the cottage we stayed in [I didn't see others so can't fairly comment], and the lighting in the wardrobe - well it needs to be added. The bed was comfortable, and the view was lovely. The staff all seem miserable - no smiles, little conversation - the happiest person we came across was the guy manning the entrance gate - we had that true Jamaican hospitality you come to love. Check in was done with very little conversation, and little instruction on the property & services offered - a brief tour would have been nice, or something a little more welcoming. The food is average at best. The dogs are lovely company - but bark at night and crap on the paths. Still we enjoyed the stay and it's surroundings. Like I said with a polish up of the service & food and a little refresh on the rooms - especially the bathrooms - this place would be awesome. It almost has it.

  • Stayed: April 2014, traveled as a couple
    • Value
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1  Thank Roam-and-Home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014 via mobile

Just returned from a week at Tensing Pen. We have been to Jamaica a few times but this was our first time not at a huge, all inclusive.
This place is perfect if you want to relax in beautiful surroundings and have a more authentic Jamaica trip than at a monstrous all inclusive.
There are some insects and lizards ~ its the tropics after all. If you want a completely sanitized experience with nonstop pool games, loud music and tequila shooters this is NOT for you.
The property is a natural paradise. The service is unobtrusive ~ ie. No swim up bar... its not that kindof place.
The Rhodesian Ridgbacks: I made a love connection with the old matriarch, Shuga. I am a huge dog lover and these beautiful dogs obviously picked up on it. Shuga followed me everywhere: she laid under the massage table when I did that, she came to every meal with me, she waited at the boat launch for me when I went snorkeling and slept outside our door every night. I was very happy to have them around ~ they are guard dogs and do a valuable job keeping watch over the property. Tensing had some kind of nasty looking cyst that I think they were trying to treat so the staff had locked him away one night and he barked incessantly for about 4 hours that morning. The next day was better ~ they're just doing the best they can. Would be no different if your neighbor had a screaming baby or rowdy kids ~ sometimes you have to roll with it when you're traveling.
While on our snorkle boat we got to see all of the West End hotels from the water and Tensing Pen hands down has the best water frontage.
Even the much more expensive places have a small cliff front area where all the guests congregate but TP has lounge chairs and hammocks in enough spots that you never really have to see another guest if you don't want to.
We had the opportunity to stay in 3 different rooms during our stay. We had booked Garden A then on arrival just asked what else was available if we wanted an upgrade. The office staff was super in negotiating an upgrade to Rock Cottage II (our favorite) and Pine Pillar.
Pine Pillar has no air conditioning but its fine with 2 huge ceiling fans and a floor fan.
Our overall feeling was that Tensing Pen is a wonderful combination of the service and convenience of a hotel with the intimacy and quiet of a private villa. We absolutely LOVED it and will be back for sure!!
Thank you Tensing Pen staff from Tim and Heather :)
One Love.

Stayed: March 2014, traveled as a couple
1  Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesTP, Guest Relations Manager at Tensing Pen Resort, responded to this reviewResponded April 3, 2014

Dear Tim & Heather,

Thanks for your review

It was a great pleasure of mine to have met you both.We are happy to know that you have enjoyed your stay with us. Glad we could assist you with an upgrade to enhance your stay even more. Tensing Pen is a laid back hotel, a tranquil and unique hotel that appeals to guest that needs complete relaxation. The staffs of Tensing Pen will go the extra mile to ensure that our guest needs are met.


Shuga ,Tensing & Beezie are great dogs, they are super friendly. Tensing is doing much better now. He is recovering fine. Shuga sends her love :)

Thanks again for coming and we look forward to your continuing support.

One love

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Reviewed March 12, 2014

We've stayed two weeks in the Red Birch Cottage with our son and loved it. The view at sunset is amazing. Beds are really confy. Crew and specially Miky and Malcom are just adorable. Food is great, just do not arrive after 9 pm for dinner... No more smiles... We loved this place, anyway.

Stayed: February 2014, traveled with family
1  Thank Cecile H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesTP, Guest Relations Manager at Tensing Pen Resort, responded to this reviewResponded March 19, 2014

Dear Guest,

Thanks for you review

It was good to have had you and your family at Tensing Pen Hotel. The memories still lingers with us, especially Mikey. The couple weeks spent was truly amazing.

We apologize for your unfortunate experience at the restaurant and we are looking into making future experiences better.

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Reviewed March 10, 2014

Just back from quick trip to Jamaica. This place is so relaxing , get up in the am walk down to lobby at 6:30 get that fresh cup of coffee, sit on the deck and watch the sunrise. Food is excellent, am free cont. breakfast - fruits, cereal, toast/bread (fresh and soft ) juice and coffee.

Walk across the street up 200 feet to the market - pick up your rum cream and 6 pack of red strip - put it in your room frig and relax on the private lounge areas on the cliffs sipping away and jumping into the ocean.

The dogs are cruisers - always around but never a bother. The staff is helping if needed - unseen if not.

Stayed in the Garden Cabin , cheapest room at Tensing Pen. Perfect ! it is at the end of the main driveway, sunken staircase to unit, king bed, only thing I can even think of that was a issue was the window lock in the bathroom was broken - so we stacked all of our red strips in there just to sleep a little sounder, most likely fixed by now.

The best burger in Jamaica - no make that the Carribean - is right across the street from the main gate - 30 feet AhhBees - It is sooo good DONT MISS IT !

Before going was worried about the road, vendors ect. harassing you walking to Ricks Cafe , it was fine.

When you hear this high screeching noise coming from far away , go find it - its the peanut man selling hot fresh peanuts from his cart - yumm! I think he walks up the road to Ricks every day.

Tensing Pen your the best ! We'll be back !

Room Tip: Not a bad room there, we stayed in the cheapest the Garden Cabin and loved it and the property.
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank plymouthmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesTP, Guest Relations Manager at Tensing Pen Resort, responded to this reviewResponded March 12, 2014

Dear Guest,

Thanks for your review.

This sounds like real vacation, just to get your fresh coffee in the morning and your icy cold restripes in the evening is a good feeling. This is what Tensing Pen is all about, finding time for yourself.
The staff members here at TP tries to give you space to enjoy the amenities while at the same time delivering good customer service.

Sorry about the broken window lock, the housekeeping staff told maintenance and this was fixed immediately. Once again sorry for any inconvenienced caused.

Thanks much for choosing Tensing and see you next time .

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