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CocoLaPalm Resort
Ranked #9 of 80 Hotels in Negril
Certificate of Excellence
Reviewed December 26, 2013

Overall, we were delighted by our second stay at Coco LaPalm. We had stayed several years ago and decided to try them again after getting a great deal on a Junior Suite with the included Continental breakfast. As a repeat customer and with luck on our side, we snagged room number 526. It was excellently located, with a peekaboo view of the ocean through the trees. Nice and quiet, large and comfy.

A few small issues came up with the room and were addressed promptly, sometimes a little too prompt (did they need to work on the light and fan in the middle of my wonderful massage?!). We did notice a few ants when we left out some food, so use the fridge for any leftovers or open food items. Also, the air conditioning unit had a very bright display of the temperature right by the bed, enough that we didn't need a night light. We ended up throwing a washcloth over it, wished we had a little piece of duct tape.

The included breakfast was pretty good, several days we split the continental and one of the larger meals, the omelets and banana bread were very good. Service was also pretty darn good most days, while they seem a little indifferent, they do get to you quickly.

Our housekeeper, Marie, was a delight. She managed to find a couple of better pillows after a couple of days, the ones we had were pretty flat. The bed was big and pretty comfortable. All of the linens were adequate, not luxurious. Clean and lots of space in the bathroom. We appreciated the aloe lotion they provided and used the shampoo and body wash from dispensers in the shower. No conditioner. The double shower was nice when we had swimsuits to clean too.

And bonus! Joan who gives massages on the beach was wonderful. We regularly get massages and she was excellent, both for my woosie Swedish and my husband's much needed deep tissue.

  • Stayed: December 2013, traveled as a couple
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Thank jodi_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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559 - 565 of 1,171 reviews

Reviewed December 25, 2013

We have gone to Coco La Palm in December for the past twelve years. We have never had a bad experience. The grounds, personnel, atmosphere, etc. never disappoint. We feel welcomed back and immediately begin to relax and unwind. We have already booked for December 2014. I think that says it all!

Room Tip: All rooms are nice. Book early for best selection.
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  • Stayed: December 2013, traveled as a couple
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2  Thank oldteacher25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2013

This is a review for the CocoLaPalm Restaurant. We go there for breakfast often when in Negril. The pastries are fresh, banana bread is delicious, juices are quite good. Continental breakfast is worth the money, clean, fresh, pipping hot and well plated. The little piece of fruit they add to the plate looks like a mistake though. The Jamaican classics such as akhee and salt fish is fresh and plenty. Service staff is super friendly.

  • Stayed: December 2013, traveled with family
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Thank Kachaya747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

I stayed there Dec 13-18th 2013. This was my 2nd stay I was also there in early Oct. 2013. This is my home now when ever I come to Negril. I really do not have anything negative to say about the property. The staff welcomed me back and they provided consistent great service. The rooms are clean and you are only a few feet away from the a central location on the 7 mile beach. I ate at the restaurant for breakfast several times and it was good, but also went to local restaurants only a stroll away. The hotel beach security is top notch. As a single woman I felt completely safe and could leave my belongings on my chair and still go into the water knowing the security was on top of all the beach hustlers. DO NOT LET THE STAR FOOL YOU! Absolutely love this property, message me if you want more details on drivers or good places to eat close by.

Room Tip: I have stayed in Jr. Suite and deluxe. The deluxe perfect since I was not in room that much.
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  • Stayed: December 2013, traveled with friends
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5  Thank Sonnyday31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

At first glance it reminded us of an all-inclusive property which turned us off, but as the week progressed we started to really like Coco. We are used to smaller, budget friendly places so we appreciated the beach towels and included breakfasts. We had a standard room which we got a deal on from booking.com and it was adequate, no complaints. The crowd at Coco is definitely older, we are in our early 40's and felt a bit young here, but the people overall were very friendly which is much more important to us. Breakfast was good, we had lunch one day at the beach bar and it wasn't great, and we never ate dinner at Coco so can't comment on that. Security is great and the beach area is very wide which is awesome. Overall a good experience and will go back if can find another good deal.

  • Stayed: December 2013, traveled as a couple
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2  Thank suez12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013

Coco La Palm, ticked all the boxes for us. Nothing to complain about from our end.

My husband and I have just returned from a four week vacation travelling around the US, Canada and Jamaica. My second visit to Jamaica (Negril) and my husband’s first. The idea of visiting Jamaica, was in search of warm water and sunshine after our time in far Northern Canada. For our seven nights in Jamaica, I decided to split our time up with four nights at The Rockhouse on the Cliffs and then three nights at Coco La Palm on Seven Mile Beach. My second stay at Coco La Palm.

It is a small boutique style property, on one of the nicest parts of Seven Mile Beach and at an affordable price. The vendors on the beach don’t really bother you. If they become too much of a nuisance, security will move them on quickly. However, it is great to buy ice creams and fresh fruit from them, along with other various food items.

If you don’t like “all inclusive” hotels, this property is perfect for you. Allowing you the options to dine on site, or walk along the beach to one of the many other restaurants, or even a short taxi ride to other options. The restaurant is good, the food good and staff friendly. We couldn’t quite work out how the breakfast worked though. What was included and what you paid for. It was not a huge problem for us.

Our accommodation was great and we had one of the rooms on the beachfront. Room 521. I can’t remember the room type though.

We were there during the off-season, so it was lovely and quiet. There were still people around, but you didn’t feel over crowed wherever you were. They have a nice pool, but the majority of people take advantage of the sand and ocean. There is a small beauty salon there with different treatments. I can’t comment on this, as we did not use it.

The biggest downfall and frustration, was by far, the Wi-Fi. It was not working, regardless of how many times you asked Reception or how many times they told you that it would be up and running in a few hours. If having Wi-Fi is of high importance for you, the secret is . . . as we were told by guests, who we then quickly passed the message on to guests that we saw, is to go to the white wedding cabana in the garden and log onto the hotel next door and use their Internet. No security code is required.

All the staff that we interacted with from Reception, Gardeners, Restaurant, Bar and Transport, were great. Helpful, friendly and accommodating at all times.

Would we stay here again? Absolutely.

Regards,
Cherie
Sydney, Austrlaia

Room Tip: Request a beach front room.
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  • Stayed: October 2013, traveled as a couple
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1  Thank Cherie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

We are repeaters to Coco so I'm writing this review based on the observations of multiple visits.
This place is the perfect location if you want to experience the essence of Negril's 7 mile beach, It's location right in the middle allows you to walk to the North and pass a few small hotels, and the large All inclusives. This direction tends to be a cleaner walk. A left turn at the beach will take you to more "real" beach establishments with a distinct local flavor. We walked both directions everyday and consider this our exercise there.
The hotel is broken up into several different 2 story buildings and the rooms are clean by most standards. The A/C has always worked and most rooms have ceiling fans. The room staff is very friendly and accommodating. In fact all of the staff that works inside the sand line is wonderful and helpful. Once you enter the beach area though it's a different story. The staff at the beachside grill are just plain rude and indifferent and act as though you should feel privileged that they acknowledge your presence, this same indifference was displayed by management who was working at the time. There is no public ice machine on the premises so you are instructed to go to them if you need ice, even with a tip you are treated as if it's a major inconvenience for them to lean forward from their perch and retrieve ice from the cooler. The main bar has a TV set blaring so loudly with cricket matches on that you can barely tolerate sitting there to consume your overpriced drink. The beach staff is there in the morning to unstack the chairs from the night before and if tipped well enough in advance will place them where you'd like. But after their initial appearance of the day they disappear and leave the beach to the only truly helpful person on the sand, the Security Guard. This guy is not even a hotel employee and he is picking up trash and keeping the beach clean and keeps the vendors from encroaching on "his" people. Andrew Gibson of Guardsman Security is a real asset to Coco's beachfront.
The food is tasty at all offerings with pricing at the high end of the scale. The food price has jumped substantially for breakfast and moderately for the rest in the past year. Even with the free continental breakfast credit we paid $12-14 plus their 20% for 2 breakfasts.
Once the sun goes down here people disappear. There is a couple of places to drink or dine within extreme short walking distance but the beach is dark and a little "sketchy" at night. Any lively nightlife is a cab ride away. There are very few people to be seen here either dining or at the bar, and I mean less than a dozen on any given night. The place is quiet.
It is convenient to the Catholic church, It's just across the street. It's a long but manageable walk to Times Square shopping and various local food and beverage shops.
For the best price on a room shop around. The prices seem to be climbing for no good reason. Coco has been a good beachfront hotel in the past and has a lot of repeat customers but it does appear that times may be changing.

  • Stayed: November 2013, traveled as a couple
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6  Thank sweetnuthinness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about CocoLaPalm Resort

Address: Norman Manley Blvd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Negril
#5 On the Beach Hotel in Negril
#8 Best Value Hotel in Negril
#15 Family Hotel in Negril
#23 Romantic Hotel in Negril
Price Range: $103 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — CocoLaPalm Resort 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
CocoLaPalm Resort was established in 1994 and is the largest of the small hotels in Negril, Jamaica. We are a family resort located on a beautiful expanse of Negril's 7-Mile Beach, with non-motorized water sports, mouthwatering cuisine and exciting entertainments for the convenience of our guests. We invite you to come and claim your spot at CocoLaPalm, we'll keep you coming back for more. ... more   less 
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Also Known As:
Cocolapalm Hotel Negril
Cocolapalm Resort Negril
Coco Palm Negril
Coco La Palm Resort
Coco La Palm Jamaica
Coco La Palm Negril

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