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“Hidden gem on the cliffs”
5 of 5 bubbles Review of Rockhouse Hotel

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Rockhouse Hotel
Ranked #3 of 85 Hotels in Negril
Certificate of Excellence
NYC
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Hidden gem on the cliffs”
5 of 5 bubbles Reviewed April 21, 2013

So pretty and serene. From the front of the hotel, you can't tell the beauty that awaits. When you go to the back of the hotel, you see the water crashing up onto the rock cliffs that the hotel is built on. There is an infinity pool and it is just gorgeous. There are also single huts that jut out and you can get private massages in there. It's surreal. I would def go back here. It is very romantic, so I don't think this is where you would go for a social trip. The rooms are also very Caribe with the mosquito nets and shutters. They have a room where you can use a computer.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank armanicoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,085 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, Florida
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 20, 2013

I had the pleasure of staying at the Rockhouse for a night in the standard room. The property is super cool and feels like you are in a lush, exotic location. The room was reminiscent of a tree house due to the dark wood and mosquito neck on the canopy bed. Just a side note, the bathroom and shower are small which was a not a big deal. The room was comfortable, had A/C and quiet but lacked a TV. This resort lends itself to relaxation, peace, and quiet. The property is quite large with two main restaurants and a poolside grill. The food in the main restaurant was fine and medium priced. The food at the “Pushcart” restaurant is authentic Jamaican, was good and normal priced for resort food. What is pretty cool about the hotel is that you are able to jump off some parts of the cliffs into the water and enjoy snorkeling in deep water in the designated swimming area. The swimming area is very large and enjoyable, another great thing about it since it is on hotel property there are not vendors/merchants asking you to buy things or rent jet skis, etc. It is just cliffs, water, and reefs that you can swim around and see! The deluxe rooms on the water have their own area with lounge chairs and some of them you can jump right off into the deep water! I would absolutely stay in these rooms upon my next visit. Another thing to note is that this property is in the cliffs and is not too far from Rick’s café. It is about a 15-20 minute car ride to the beach area and does not have as many things going on as the beach area does. Overall the property was very good and I recommend it for those seeking a relaxing time with a little bit of adventure.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank CNM14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
80 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

The Rockhouse was the perfect destination for our "relax, recover and recharge" focused vacation. We specifically came to Jamaica to stay at the Rockhouse- and we absolutely fell in love with our Villa (#15), the staff, the layout and food. TV and Internet free (although you can access internet if you want to for a fee), we were able to disconnect from the world and really enjoy.

During the day we spent much of our time jumping into the beautiful ocean and snorkel around for hours- the coral reeves are spectacular. The food at the Pool was perfect for lunch (the jerk chicken outstanding), and both the Rockhouse Restaurant and the Pushcart were great for dinner. We did not have one complaint about the food or drinks while there. We loved ordering coffee to our room in the morning while looking at the ocean and enjoying the warm weather.

The staff were extremely friendly and we really enjoyed their company and great sense of humor. Although tip is included (10%) when staying at the Rockhouse, we felt it was nice to give them some extra cash tip- and they very much appreciated that.

There is no doubt we will be back to the Rockhouse- it was a wonderful and rejuvenating time.

Room Tip: choose a Villa by the water- worth every penny
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank AniWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 16, 2013

The Rockhouse is a beautiful property, and the pictures are pretty on spot. In terms of the hotel grounds, what you see online is what you'll get. The surrounding waters are clean, crystal blue, and a consistently easy swim (no surprising currents or anything). Although we didn't stay there, we went to Tensing Pen for a few meals and we thought the pool and surrounding waters were nicer at Rockhouse.

Service averaged from unremarkable to very good, including service at the pool. We had much better meals at the Pushcart Restaurant, especially for the vegetarians in our group (if you're vegetarian, check out the Hungry Lion just down the street). The room (we stayed in Villa 12) was alright; clean and well-maintained, but a little dusty and dated around the edges. Little details, like old towels and pink mold on the old shower head and some tiles took away from the "boutique luxury" feel (maybe there's not supposed to be one here?). I think it's worthwhile asking for certains rooms over others at this place; see my room tips.

Morning outdoor yoga (free on Mondays) was pleasant, although aimed towards beginners and non-practitioners. We didn't have a problem with misbehaving kids during our week there, but we also noticed that the Rockhouse sometimes bent its rules on the ages of guests.

Room Tip: We stayed in Room 12 (a villa), which is right next to the restaurant but was surprisingly very quie...
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank michida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

After a cold and bitter fall we decided to spend Christmas is sunny Jamaica. We had heard from our friends "in the know" that The Rock House was THE place to stay in Negril. Our friends were spot on. The location amidst the rocks was perfection. I was afraid I would miss a sandy beach to relax on, but I have to say, I didn't even think about sand while I was there. I was too busy jumping off cliffs into the crystal water, relaxing on our private cabana terrace, and going for a dip in the salt water pool. The best thing about the Rock House is how they have enough common outdoor space for all visitors to have a spot. There is always a pool chair available, always a rocky nook tucked away with chairs and umbrella to enjoy a red stripe with your companion. I have travelled enough to know how unpleasant it is to have to set an alarm clock to stake your claim of pool chairs. This does not happen at The Rockhouse.

In addition, both restaurants are delicious. We frequented the Push Cart more often as we loved the casual vibe and live music. We took advantage of the morning yoga classes, the fantastic spa, and the beautiful well maintained grounds. We also met many of the other guests which is not something we typically do on vacation. Artists, fashion designers, music industry types- all like minded creatives that had made Rockhouse their Christmas tradition. It may become our new tradition as well.

Room Tip: water front bungalows are ideal, but I have to say I don't think there is a "bad" room...
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  • Stayed December 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank cbroundtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 14, 2013

My wife and I went here about 4 years ago and had an incredible stay for four nights only. We came back for six nights and it did not disappoint. We came with another couple and they were able to accommodate the villas next to each other for the last 5 nights. The water was rough for the first couple (which rarely happens), but they bused us to the beach for the day and would pick-up at any time we wanted free of charge. Both restaurants are great on the premises and we loved the bands at Push Cart every night. The swimming is unbelievable and we jumped off the cliffs to cool off in the clear, deep blue water whenever we wanted. The pool is nice with good lunch and a great poll bar where they have Happy Hour. We love this place and have never gone back to any other hotel a 2nd time, so it's obviously very special.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustRelaxMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 12, 2013

My wife and I were married at the Rockhouse 17 years ago and we go back as much as we can. This time, we took both our kids and had a blast. The villa's are stunning and the grounds are impeccable. The food is amazing but very expensive. I suggest going to several other restaurants for a variety, such as the restaurant at the Blue Castle down the road. The food is the same quality but MUCH less expensive.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leonardR327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rockhouse Hotel

Property: Rockhouse Hotel
Address: West End Rd, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Negril
#3 Luxury Hotel in Negril
#3 Spa Hotel in Negril
#3 Romantic Hotel in Negril
#5 Business Hotel in Negril
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rockhouse Hotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Rockhouse is a boutique hotel stretching across the cliffs of Pristine Cove. Nestled amongst eight acres of tropical lush gardens, thatched roofed villas are perched on the water's edge. Guests swim in the sixty foot horizon pool or take the stairs carved into the rock down to the cove for snorkeling on the reef. Home to two award winning restaurants - the Rockhouse Restaurant & Bar and the Pushcart Restaurant & Rum Bar. The renowned Rockhouse Spa has a philosophy that is a simple, holistic approach to well-being, health and happiness. Spa treatments are undertaken "on-the-rocks" in the cliff-edge Massage Cabana or at the eight room garden spa. Yoga classes are offered daily overlooking the sea.Consistently ranked one of the top resorts in the Caribbean, the Rockhouse won the Caribbean's Leading Boutique Hotel 2014 and Jamaica's Leading Spa 2014 at the World Travel Awards. In addition, the Rockhouse was also voted the No. 1 "Best Value Hotel in the Caribbean" in Travel + Leisure's "World's Best Value Awards" and included in Conde Naste Traveler's Readers Choice list of "Best in the World". ... more   less 
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Also Known As:
Rockhouse Hotel Negril
Rock House Jamaica
Rockhouse Jamaica
Rockhouse Hotel Jamaica

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