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“Great Honeymoon Vacation!” 5 of 5 bubbles
Review of Couples Swept Away

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Couples Swept Away
Ranked #15 of 84 Hotels in Negril
Certificate of Excellence
Lincoln, Nebraska
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Honeymoon Vacation!”
5 of 5 bubbles Reviewed December 11, 2012

The staff at CSA was what made the trip so memorable for us. They go above and beyond to make your trip as enjoyable as possible. The food was excellent at all the restaraunts and they had a good drink selection for being an all-inclusive. Scuba diving is included with the price which was a great selling point for us as well when we were looking at other resorts nearby. Couldn't have picked a better place to celebrate our honeymoon!

Room Tip: We chose a Garden Verandah Suite because it was cheaper than the beachfront rooms. We ended up liki...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kyle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,049 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,397)
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English first
Midland, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 10, 2012

Eight of us just spent a week (28 Nov 12 - 05 Dec 12) at CSA and had a fantastic time.
We flew in with WestJet and after clearing customs went to the CSA waiting area, grabbed a beer and then walked over to Tim Air which we previously booked for $108 each. This saved us about an hour in total and we had a great view of the coastline and even flew over the resort to get some aerial pics.
Check in was a breeze.
My wife and I had an Atrium Suite w/o TV and didn't miss it. I did have my tablet and was able to stream NetFix and Grooveshark if we needed music or a movie before bed. I did pre-order some beverages and all of them were there except the hard stuff which arrived later on that night. Fridge was always stocked. We did hear road noise and the nightly entertainment however, this did not bother us. I wore earplugs because of the previous reviews and was able to block out the unwanted noise. The bed was very comfortable. People have complained about the bathrooms but we didn't have an issue, hot water and pressure was plentiful. AC worked great. Brushed our teeth from the tap and no Montezuma's Revenge unlike the Dominican or Cuba.
Food was not an issue and tasted great. Ate at Feathers, Patios, Lemon Grass, the Palms (no problem booking them even with eight of us).
The beach, what can I say. Fantastic. Towels were never a problem, nor were getting chairs. We did run into the locals trying to sell items or sing you a song. A simple no thanks and they were on their way. Even walking down the beach to Margaritaville we were approached and again a simple no thanks and we were left alone.
We took the Hobie Cats out almost everyday and went on the Big Catamaran twice.
I used the gym across the road and I can honestly say that this was the best sports facility that I've ever seen at any resort.
We did tip the bartenders and waitstaff but it was slight of hand and very discreet. We also tipped the grounds keepers as they are often overlooked
The weather was perfect all week.
The staff were extremely helpful and always had a smile.
Beach security - After one of the catamaran rides, we left our towels, flip flops, beach bags with a camera and loose $$ about $40 US on our beach chairs. We went up to one of the hot tubs and stayed there until dark. When we went back all of our stuff was gone. Stupid us, we should have know better. We went to the front desk and nothing had been turned in. We thought we would never see these things again. The following morning, the items were all turned into the day staff. Nothing was missing. We were totally shocked and delighted.
I could go on and on but you get the point....we loved it and will return.

Room Tip: Bring a small power bar or triple outlet splitter. I like to charge my phone, tablet and other elec...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank COTY2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iselin, New Jersey
Level Contributor
282 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed December 10, 2012

My husband & I went here for our honeymoon October 8-14 2012. Its a beautiful resort. Very clean. We stayed in a beachfront veranda room, bottom floor by request. The only complaint I have about the room is the bathroom, needs a major update! I would definitely recommend staying at this type of room. We loved that we could open our porch doors and walk right on to the beach. The wedding gazebo was right there too and we got to watch some beautiful weddings throughout our stay. The breakfast buffet was by far the greatest food at the resort. Banana stuffed french toast was amazing! Our favorite restaurant was Feathers (reservations a must) Least favorite restaurant was Patois Patio, slow serve & OK food. Cabana Grill was a good spot for an afternoon snack. The Catamaran Cruise that is included with the resort is an absolute must! I do think the resort should have a better way of letting the guests know about certain "daily specials" & activities. We realized 3 days into our vacation that there was a little brochure at the front desk with some daily activities listed. Maybe at check in they forgot to give us a copy. The only awful thing about the resort was the casino! They have 15 slot machines & maybe 6 of them worked. No biggie, but it's almost like "why bother". We will definitely being going back to Couples Swept Away!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Mrsoleary928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 8, 2012

Just returned from a week's stay at Couples Swept Away a few days ago, and it was the best vacation my husband and I have ever taken. Our stay at Couples Swept Away,which was to celebrate our 25th anniversary, was beyond our expectations. The accommodations, the food, the staff, the beach, the water activities--all of it was fantastic. In fact, we're already planning a return trip to Couples Swept Away.

Room Tip: We would recommend the second-story Atrium rooms. They have a very tropical feel, and are very roma...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank HappyRower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alberta
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

Nothing bad to say about this resort very clean and beautiful...amazing beach and service was above par. We were upgraded to a room right on the ocean we were a few steps away from the sand. The turn down service was amazing! food was really good, my husband is not a buffet person and we ate mostly at the restaurants our favorite part was the martini bar and the beach party. I can not say enough about the service! Would go back in a instant.

Room Tip: splurge for the rooms on the beach ....amazing to wake up to the sound of the ocean
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Lovesjamaica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

We just arrived back from our 4th visit to Couples Swept Away. We had a fabulous time. We stayed in an Atrium Suite, Room 2117. Although you could hear a little noise from the road when really loud cars sped by, it didn’t really bother us. The tree frogs pretty much drowned them out, and we drank enough every day and night that we were exhausted by bed time. Our room was clean and our bed was comfortable. I had completed the pre-checkin before arriving, and when we first got to our room, our mini bar was not stocked. Upon arrival we dumped our bags off at the room and had a late lunch at the Cabana Grill. By the time we returned to our room, about an hour later, the mini-bar was stocked just as we had requested. My only disappointment was that there was no Red Stripe or Diet Pepsi. There was Caribe and Diet Coke instead. I requested on the mini-bar paper that our room be stocked with Red Stripe and Diet Pepsi for the next day. The next afternoon the Red Stripe was there (yay!!!) but no Diet Pepsi so I am assuming they didn’t have any at the time. So here are the positives about our stay: staff was excellent, friendly, and helpful; food was awesome everywhere; the repeaters dinner was so much fun and the food was delicious; security on the beach was top notch, they were all over it; green flag service on the beach was excellent, never any issues; the Martini bar was awesome although we missed Dermon and Shawn being in there. Shawn is now at the Bamboo Bar, and Dermon is no longer with the resort; the grounds were gorgeous as always. Okay the things that could be improved upon: Red wine! I think it was worse than last time, even the list that you pay for is pretty pathetic; the bathroom in our room was showing its age, it could use new tiles; Ultimate Chocolate should be performing by himself. We didn’t really care for the new guy who sings with him. It just wasn’t as much fun; also wearing life vests while snorkeling is lame. This is something Couples has now made mandatory instead of optional. We really hated that. They have put new cushions in the lobby, and they were painting while we were there. So there are some property improvements being made. Overall , it was really a wonderful, relaxing vacation, and we had an amazing time. We were sad to leave, but we’ll be back next year!!!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank ksoldati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level Contributor
114 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed December 4, 2012

If a vacation is about being active, eating and drinking well - than Swept Away is THE place to go.
I am a travel professional and this was my second visit to this resort.
CON
The internet connection is poor in bldg 5 (and other buildings). We had to go to the nearby lobby or the internet cafe at the opposite end of the property. This needs fixing as all buildings should be wireless for guests convenience.

PROS - everything else:)

We spent six nights in a garden verandah suite (room 2103 bldg 5, next to lobby bldg 4). The room was serviced multiple times during the day and turn down every evening. The room was clean and quiet, even though it was close to the street, which has been improved with thick cover on door. The king bed was a little on the firm side, but okay.

Food was delicious, especially if you like trying local cuisine. Healthy choices were always available. Desserts were outstanding and soft serve ice cream available only during the day was nice.

Feathers - excellent service, food and atmosphere...try to get a reservation when you first arrive.
Lemon Grass - the appetizer sampler was excellent but the "sauce menu" was not very good.

Palms - delicious food; a busy restaurant and service could use some improvement at various times

Seagrapes Restaurant - on the beach, had one meal with slow service; better service at the bar area where Oshane and Janet made us great veggie smoothies. Kirk also worked at the bar and was a riot!!

Nearly all the stay was friendly and helpful. There are always a few employees that have attitude issues~but not enough to ruin a vacation!

The visiting tennis pro, fitness instructor and yoga teacher were outstanding. What a wonderful program, including tennis clinics, tennis round robins, yoga classes and exercise classes.

The resident tennis pros are fantastic - David, Brendan and Norson are the best!!

We did so many activities including: stand up paddle board, snorkeling, hobie cats, and catamaran cruise. The evening entertainment was good to excellent...something for everyone.

Can't wait to return to play with all my old and new friends:)

Room Tip: Being in the middle of the property is very helpful
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank lizcoughlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Couples Swept Away

Property: Couples Swept Away
Address: Norman Manley Blvd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Negril
#10 Luxury Hotel in Negril
#11 Top resorts Hotel in Negril
#14 Romantic Hotel in Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Couples Swept Away 4*
Number of rooms: 312
Official Description (provided by the hotel):
Immediately upon entering Couples Swept Away, you realize that you have arrived in paradise. Exotic flowers bloom amidst acres of green—on seven miles of the purest white sand beach in Negril, Jamaica. Dotted among the tropical gardens—open-air cafes, small pool enclaves and fresh fruit oases are yours to discover. Never crowded or hurried, the resort offers an intimate tranquility and when desired, total seclusion. All rooms embrace a quiet elegance with island cedar furnishings and pure white linens. Plantation shutters open onto private verandahs with views of gardens and azure sea. Breezy open-air restaurants engage candle-lit lanterns and billowing white curtains to strike a romantic note. While the pristine 10-acre sports complex encompasses every imaginable activity, the superb spa serves as a haven of relaxation. Couples Swept Away simply captures your heart and soothes your soul. ... more   less 
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Also Known As:
Couples Swept Away Negril
Couples Swept Away Hotel Negril
Jamaica Couples Swept Away
Swept Away Resort
Negril Couples Swept Away
Swept Away Negril
Couples Swept Away Jamaica
Couples Negril

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