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Jimmy Buffett's Margaritaville
Ranked #34 of 199 Restaurants in Negril
Cuisines: American, Caribbean, Seafood
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Restaurant details
Good for: Bar scene
Dining options: Dinner, Late Night, Lunch, Breakfast, Delivery
Reviewed July 31, 2014

It was super busy around 3ish in the afternoon but after we arrived back from our sunset cruise there was only 1 person eating in the restaurant so we were really for sure if it was a good place to eat or not..service wasn't that great there..and it cost $50.00 for 2 of us..

Thank lindy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,454 - 1,458 of 2,493 reviews

Reviewed July 31, 2014

margaritaville is right at the beach! They have great drinks and food. Personally I like their burgers and their dessert! The keylime pie is to die for!

Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

We won a $75 gift certificate to Margaritaville through the resort we were staying at while in Negril. I just wish we would have read TripAdvisor reviews before doing so. We ordered lunch and then wanted some nachos, knowing we had not used up the full $75. When we went to order the additional food we were told anything else we ordered we would have to pay full price since we had already used up our gift certificate. When we asked to see the actual bill, the waitress got frustrated but did return with it. It clearly showed our bill was $64 for what we previously ordered and the only explanation as to why we didn't still have $14 yet to use was that 'the gift certificate had already been applied'. Upon further questioning by us, the waitress said 'you don't understand' and continued to get annoyed as though we were too stupid to figure it out. She offered to get a manager who 'could explain it to us' and when the manager came over with a clear look of disgust as well, we had had enough and left. Clearly Margaritaville math must be different than normal math. Save your money...the food is expensive and not that great and it's just a busy tourist trap with some very odd math.

    • Value
    • Atmosphere
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    • Food
Thank MLinMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVilleCaribbean, Public Relations Manager at Jimmy Buffett's Margaritaville, responded to this reviewResponded July 30, 2014

Thank you for taking the time to post your feedback. We take this type of feedback seriously and have taken time to dig deeper into this matter. We apologize because it is clear based on our internal review that we did not properly communicate why your $75 credit was exhausted. Understandably many travelers worry about getting "hustled" while traveling abroad. This is not a practice we condone or support on our properties so I would like to take a moment to clear up the issue of your final bill. The $75 gift card you won covered the cost of your total bill, inclusive of the GCT (General Consumption Taxes - and yes, GCT is high). You are correct, the bill presented to you was for $64.14. This was for the cost of your food without GCT. The manager applied the gift card, prior to presenting you the total (approx. $74.72 w/GCT). Once the gift card was applied the GCT was removed from the bill.

Regardless, there are a number of service and communication issues that occurred that will be remedied. We always appreciate our guest's candid feedback as it is important to know where we fell short and how to correct it for future guests. Please accept our sincere apologies for how your bill was handled. If you would like to discuss this in further detail please feel free to email us at info@margaritavillecaribbean.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

This restaurant is situated in the middle of the 7 mile beach in Ngeril. We didn't eat here but wished we had. There is a great sea trampoline for the children and comfortable sun beds. We spent about an hour here to watch the sunset and I can't imagine being anywhere nicer. My pina colada was delicious. There are good facilities here with a shower block so you can wash off after bathing.

    • Value
    • Atmosphere
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Thank JWykesLeicestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014

Over priced drinks, mediocre food. Good view and on the famous 7 mile beach. I prefer more "authentic" Jamaican eateries. It's just one of those been there, done that--kind of thing.

Thank 73Love2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVilleCaribbean, Public Relations Manager at Jimmy Buffett's Margaritaville, responded to this reviewResponded July 27, 2014

We are sorry to hear you were unhappy with the menu options and pricing. We are always trying to remain competitive and have recently completed a menu overhaul. We are in the process of rolling it out in our Caribbean locations. We are sure you will be delighted with the updated offerings!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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