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Negril Palms Hotel
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Reviews (542)
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251 - 256 of 542 reviews
Reviewed April 18, 2014

My husband and I stayed here April 13-17th, 2014. The beds were comfortable but the pillows were thin and needed replacing. We did not have a view of the ocean but we were steps from the beach. There were plenty of beach chairs and umbrellas. The staff were friendly and Stacey gives the best massages. The restaurant located on the property was okay. The service was extremely slow, even for "island time'. I did question the security of the room because our sliding balcony door would not lock. We ended up wedging something in the track of the door so it could not be opened from the outside. It is conveniently located.
Overall, it was a good place to stay. It was clean and the property itself is beautiful. The price was in our budget. We would stay here again.

  • Stayed: April 2014, traveled as a couple
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1  Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NegrilPalms, Manager at Negril Palms Hotel, responded to this reviewResponded April 24, 2014

EMAIL US AT: reservations@negrilpalmshotel.com OR CALL 1 800 249 5988 for the LOWEST PRICES IN JAMAICA

MAKE US AN OFFER.NEGOTIATE YOUR OWN ROOM RATE WITH US. NO REASONABLE OFFER REFUSED.

We thank our guest for this well-written and honest review. We are very happy that this guest had an enjoyable stay and would return to Negril Palms. This is the reward for the countless improvements we have made to our hotel in the past two years.

Regarding the concerns raised by the guest; we are still working to improve all aspects of our guests' experience and the matters mentioned have benn of the highest priority for us and have been addressed.

We therefore deeply appreciate all the comments made in this review.

We invite you to become a satisfied Negril Palms guest also. Call or visit the website of your favourite travel service provider or contact us at:reservations@negrilpalmshotel.com
or 1 800 249 5988.

Again, we thank this guest and invite you too to join us on the beach in Negril.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

We stayed late February for 5 nights... can't say enough wonderful things.. slept great ( wonderful bed), housekeeping was great, check in and beach service very good... the security guard Kenil made us feel safe... we walked off for hours and nothing was gone ...
Food was great... beach was wonderful... chairs and umbrellas and pool ( great when wind picks up)..

Only complaint? Its called a mojito bar... months later, still can't get a mojito of any of the posted varieties there! Please.. I would LOVE a mojito in Jamaica... grow mint, get mint, or please don't tease me..

Have already rebooked for September...

  • Stayed: February 2014, traveled as a couple
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2  Thank pamhDurhamNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NegrilPalms, Manager at Negril Palms Hotel, responded to this reviewResponded April 23, 2014

CALL US NOW AND NEGOTIATE A GREAT RATE FOR YOUYRSELF. NO RESAONABLE OFFER REFUSED. 1 800 249 5988 or email: reservations@negrilpalmshotel.com

We thank this guest for the review. We have worked very hard to improve our hotel for the sole purpose of pleasing our guests. The last two years were challenging and rewarding for us and we are pleased that this guest was satisfied. We also know that so many more guests are satisfied too. You too can be a satisfied Negril Palms guest.

This guest is correct! From your favourite travel service provider or from us directly you too can book a getaway that is great value for money. For this summer we have the lowest rates among the hotels on the Negril beach. Call us today or contact your favourite travel service provider.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014

Stayed at the super Negril Palms from March 3-12, 2014, the first time staying at this property. The view from 206 is the best in the place! The room itself was spotless and very comfortable. There had been some update/renos done to the rooms recently and it was very welcoming. Superb location on Seven Mile Beach. Excellent security both at the front gate and at the beach entrance. Office staff - Cordelia, Charmaine and all the ladies - were super helpful and always cheerful. The hotel is at the "quiet" end of Seven Mile, which suited me fine - it'sjust a short walk down the beach to all the action. Perfect for a relaxing get away. The beach area itself was spectacular - umbrellas, chairs and towels for everyone! There was much maintenance work going on during my stay - painting and refurbishing of common areas - looked awesome when it was done. Excellent value for your travel dollar. Am planning Negril 2015 already....

  • Stayed: March 2014, traveled with friends
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4  Thank Allyson777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NegrilPalms, Manager at Negril Palms Hotel, responded to this reviewResponded March 27, 2014

We thank this guest for her great review of our hotel. We are overwhelmed.

The owners, management and staff of Negril Palms have worked tirelessly day and night for the past two years to refurbish the property and enhance the quality of the guests' experience.Everyone reading these reviews will note that we have come a long way in a short time.

Our hotel is now far better than it was a year or two ago. So we thank this guest and all who stayed with us and supported us over the past two years. Negril Palms is now a much better place and we invite all of you to email us at reservations@negrilpalmshotel.com or call us toll free at 1 800 249 5988 and book your next vacation with us. Or go to the website of your favourite travel service provider and see our great summer/fall specials featuring massive discounts.

Again, to this guest and all who have supported us, a big thank you.

We look forward to hosting you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

My Wife and I checked in Feb 23 for 4 nights had room 105.. Reservation Staff Charmaine and Latoya were very good before we checked in and while we were at the Palms... Rooms very nice,clean good value..Grounds very nicely landscaped and Building maintained very very well nice paint.thru out the exterior.. a gem of a place for 36 units pool is virtually on the beach its the only one located like this.
Delores and Max handle the bar and restaurant area very sociable friendly folks.. Kitchen services need to improve..food good but slow to deliver..
Palms is located in the middle of 7 mile beach of Negril. Really .beautiful beach walk 3.5 miles either way.. local Jamaicans are interested in selling you only if you want they are cool about it and do not pester..They are truly friendly and talkative - good people.. The beach walk is fun plenty of other spots to eat.. 3 meals daily for two less than $100.
It's a fun part of the island.. We rented a Yaris at MBJ and drove it was our 4th time there ARGUSCARHIRE shopped all rentals in the web for us and europecar was 131.00 for the 5 days a Chase INK credit card is the only one that covers the CDW/waiver for free..

The Palms is great dollar value for 125-150 per night during high season when its 9 degrees in Franklin Mass..

The whole trip was a 10 Joel D'Errico Franklin Mass 40 years Travel Agency business 508-439-0022

Room Tip: Book Early Speak with Charmaine or Latoya !!!
  • Stayed: February 2014, traveled as a couple
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3  Thank Rolling1FranklinMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2014

Our room at this hotel was quite nice and good value for money. There was no fridge for my insulin. A fridge was offered for $10 a day (the only hotel to ever ask for payment to store my insulin - not impressed). Also, the service at the restaurant was excruciatingly slow.

Room Tip: avoid the restaurant. Others nearby offer faster service. We suggest Margaritaville. Their service was the fastest by far.
  • Stayed: February 2014, traveled as a couple
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1  Thank Fulvio O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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