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“Good but Basic” 4 of 5 bubbles
Review of Negril Palms Hotel

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Negril Palms Hotel
Ranked #42 of 84 Hotels in Negril
Front Royal, Virginia, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good but Basic”
4 of 5 bubbles Reviewed April 2, 2013

The room was basic and comfortable. The restaurant food was good and average priced for the area and the service staff there were very nice. Our bartenders were personable and for island standards they did things at a faster pace than most. This is not a luxury hotel so if you want golden faucets and down comforters, this is not the place. But if you want a nice beachfront hotel for an affordable rate, I recommend this hotel.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jlewis1669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
    154
    167
    93
    50
    38
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
London, United Kingdom
2 reviews
3 of 5 bubbles Reviewed March 18, 2013

the rooms were very basic no chairs in room but two chairs on balcony we stayed in room 101 very noisy would not stay there again. bathroom did not even have a hook to put robe on etc. it was aslo extemely noisy at day and night. you could here all the traffic and noise from local bar that was open until about 3.00am or later could not get a good night sleep there. we booked until the thursday but moved out the tuesday. no refund through so read small print.

Room Tip: make sure you bring own shower gel not supplied just soap available
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank june282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 16, 2013

Unfortunately this seems to have gone down hill since we stayed there three years ago when we had treated ourselves to a night of luxury. This time round however it was a real let down was overpriced and our room was very moldy. We stayed here over Valentines and felt let down as it is no way of a standard equivalent to its star rating.

Room Tip: Don't bother
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MissM9977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Negril hotels

warsaw in
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed March 15, 2013

The hotel was average by Negril standards, pretty much like most of the others of this size.We had room 303. It was cleaned daily, and we always had fresh towels, but the water wasnt hot unless you waited till about 10 at night for your shower. The sink never did anything but dribble water out. The room needed a few things. We had a closet but no hangers, and there was no dresser at all in the room, only a desk that the TV sat on, so there was nowhere to put things. No ceiling fan, but the air worked fine after maintenence worked on it. The bed lacked any blankets or comforter. only white sheets. We were provided with blankets after asking for them.
The room really needed some color!. Everything was white!. No decor in the room at all.
The staff, however, was wonderful. Mr Smith, take care of them! Everyone from the bartenders, to the waitresses, the cleaning service, everyone did everything they could to accomodate us in every way.

  • Stayed February 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank seaurchin52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed March 14, 2013

I think tripadvisor should take away its 3.5 stars, this hotel is in no standard qualifying for 3.5 stars category, in my opinion, it's 2.5 stars the most! The professional photos are deceiving, except outside of rooms. I am not high maintenance traveler, i just want the room to be clean, if they can't keep the bathroom and towels clean, then it's a problem to me! I don't even know where to start, we were given a first floor garden room 103, after i went into the bathroom and saw wooden shower floor were stained and disgusted, i immediately went back and requested for a different room, i was initially told that it's all booked but eventually able to get a different room on the second floor. unfortunately, it was no better than the first one, I don't mind there's no tub, but a shower w white paint and no marble/tiles is simply inadequate in long run, of course there's stains on the shower floor w that white paint, and of course paint bubbles and flaky paints formed, sink was not flowing freely, i had to stop faucet at least 3-4 times to just wash my face, towels are like they're from a motel that hasn't been bleach in ages, 3.5 stars hotels should never have this issues. in addition, we had to wait about an hour for beach towel at 11am, i could understand if i asked for it early morning and it was still not ready! shower head pressure was minimal, my overall bathroom experience is just awful! moving to the room, the TV remote control was not working, the room does not have any sound proof at all, it simply uses wooden door/window and blind combined so there's no actual window glass/door sealing the space, we had some loud Russians neighbors who had too many drinks and kept us up all night long. Couple of positive things included that it's beachfront property, its restaurant is right by the beach w the pool right under the table. the water comes pretty high so in high tides we can't really sit on the beach chair by the sand. I had to ask a staff to move a beach chair to the sand when the tide is low, but her response is:"can u ask one of the guys?" at the same time when she was busy texting! The restaurant features breakfast, lunch and dinner, typical american menu w decent prices, but we opt for local foods instead, the one right across from the hotel main entrance. Overall, the room is a night mare but the beachfront property uplifts my experience.

  • Stayed March 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank karrylistic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Orange
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed March 8, 2013

Looks can be deceiving the pictures the hotel post are very nice, however the rooms look like they haven't been upgrade in years. I will never stay in the hotel ever again. there was no water pressure or sometime NO WATER in the room. My shower head had to be changed 3 time..... the towels in the room was very dingy and thin... only great thing about the hotel was the beach.... the water was absolutely fabulous

  • Stayed February 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank ldavis238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed February 8, 2013 via mobile

This place needs to close down. There was constant maintenance and construction right next to our room that made it impossible to sleep. Not to mention, this was our second room because the first one had a roof leak that drenched our bags...and hardly any apology for that. This place has potential, but it should really just close for a month or so to finish any renovations that are being done, plus a whole new staff might help as they clearly have no respect for their place of work or their boss.
Great location, horrible hotel. And I must ad that we are very low maintenance travelers and don't need much, but this place makes you feel like you're just a burden.

  • Stayed February 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Atalie505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Negril Palms Hotel

Property: Negril Palms Hotel
Address: Norman Manley Boulevard, Negril, Jamaica (Formerly The Palms Resort)
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#29 On the Beach Hotel in Negril
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Negril Palms Hotel 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
Negril Palms Hotel is an intimate, tropical hideaway perfect for couples, families and singles, and centrally located on the world famous 7 mile beach in Negril. Negril Palms is just a short walking distance from all of Negril's well known beach attractions and entertainment hot-spots. ... more   less 
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Also Known As:
The Palms Hotel Negril
Palms Hotel Negril

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