Their website looks great -- even the visitors photos on Trip Advisor look fine, but when we arrived we saw the beach was the width of 2 beach chairs. The chairs fill the tiny beach like sardines in a can. I'll bet the water comes right up to the wall of the pool deck at high tide. (I'm uploading a photo from Jan 26, 2012). I know the hotel got mixed reviews here, but we got a good deal on booking.com and decided to take a chance. However, the negative reviews rang true. No hot water in 2 rooms. At least they didn't give us a problem (no problem mon) when we asked for a refund so we could stay somewhere else. While we were checking out, another guest came in the front office to complain that she only had hot water once a week, and that she didn't have time to wait for maintenance to fix it, and that she was unhappy. We had a better experience at White Sands (better beach, bar, hot water, and fridge included).
- Official Description (provided by the hotel):
- Negril Palms Hotel is an intimate, tropical hideaway perfect for couples, families and singles, and centrally located on the world famous 7 mile beach in Negril. Negril Palms is just a short walking distance from all of Negril's well known beach attractions and entertainment hot-spots. ... more less
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- Also Known As:
- The Palms Hotel Negril
- Palms Hotel Negril