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“Lovely and comfortable home away from home...”
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Review of Serenity Villa

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Excellent
12 reviews
Serenity Villa for the perfect getaway
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Overview
Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Ocho Rios, Saint Ann Parish, Jamaica

Reviews from our community

Excellent - based on 12 reviews
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Reviews from our community

Date | Rating
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English first
Kemikat99
Sutton Coldfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely and comfortable home away from home...”
Reviewed July 28, 2017 for a stay in July 2017
2
people found this review helpful

We breathed a sigh of relief after arriving here after a long flight and airport transfers with 3 cranky under 5s and a teen... good sized bedrooms all air conditioned and most importantly spotless... The kitchen was thoughtfully equipped including crockery, cooking equipment and a good sized fridge freezer with ice maker...

We pre planned and brought snacks and food with us which is important if you arrive after 8pm as the on sight supermarket is shut then...

The swimming pool/gym were very nice although we found it too hot to go in the daytime and either went early or in the cooler evenings...

I also loved the fact that it felt very safe for the kids...

Pauline the owner and Mr. R the caretaker were very responsive and on the occasion we needed to contact them, were very helpful.

Although not an essential, perhaps consider bringing a portable DVD player as that was one thing we missed having brought the kids' favourite films for the odd night in as there isn't one here! There was also only one kid's channel that worked on cable but I guess this isnt what families go on holiday to the Caribbean for, I guess!

Also be organised and plan lots of day trips so that when you return here in the evenings, it really does feel like coming home!

We would stay again...

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 1, 2017
Thank you for a lovely review and your comments have been noted.
We hope we will see you again...
Best Wishes
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston F
Crawley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Brilliant experience”
Reviewed April 19, 2017 for a stay in April 2017
1
person found this review helpful

We arrived at this beutiful villa and was met by the owner and housekeeper who were lovely.

We stayed a week and didn't want to leave the villa, it was home from home and more.

My brother was so impressed that he made enquiries to purchase a plot on the new phase 3 being built as i type.

We all recommend richmond estate and this particular villa for a glorious stay.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 19, 2017
Thank you for this most kind review. - It was lovely to meet you all as I do not usually have the opportunity to meet guests.
I wish your brother all the best with his purchase and of course you are always welcome to come and stay with us again.. .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LaShawnan...
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Serenity Villa A must book”
Reviewed April 1, 2017 for a stay in March 2017
1
person found this review helpful

My cousins and I stayed in the Serenity Villa for 4 nights and 5 days. The villa was really nice, the decor was modern with an island feel. The landscape was beautiful. We really enjoyed the banana trees in the backyard. We received great care from prepared meals, transportation around Jamaica, good house keeping to whatever we needed or wanted. We really enjoyed our stay and we will be returning for another vacation. Special thanks to Ms. Pauline, Mr. Rockhead and Ms. Correen who made our stay wonderful and one to remember.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 14, 2017
LaShawn and cousins, it was a pleasure having you all to stay. Thank you for the kind review. We look forward to you coming back. Regards from all at Serenity
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrightko
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect, beautiful, safe, spacious and peaceful.”
Reviewed March 9, 2017 for a stay in February 2017
1
person found this review helpful

We spent seven days with our two children and it was the best vacation we've ever had. The pictures don't do this home justice, it's so spacious and clean. Very well put together and located in a very safe gated community. My daughter did not want to leave because she loved being there so much. It's really perfect for kids too because there is great outdoor areas where they can play, run and have lots of fun. Especially loved the pool and the playground. It's so cool that we hardly had to use the AC which each room has. Be prepared to purchase groceries or you can eat out. I would recommend renting a car to get easily to local restaurants but I'm sure that taxis are easy to connect with. Really great management team and staff too, very easy to talk to and very helpful. ps the roxborogh restaurant down the street has great food.

Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 13, 2017
Thank you so much for this lovely .review..
I have been told that you were the perfect guests and the staff are looking forward to serving you again. .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisannia...
1 review
“Mrs.”
Reviewed February 21, 2017 for a stay in February 2017

The home was just as advertised. The community was safe and clean. My family had a great time and plan to stay there again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 22, 2017
Thank you. We are looking forward to you visiting us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odyssey59...
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Okay rental”
Reviewed February 13, 2017 for a stay in December 2016

The unit was okay. A little bit older and unkept than we had expected. The owner was nice enough to provide our family with a pot that we needed for cooking however most of the applicances were old and rusted. The air conditioner worked well in the unit and tv was okay. Major drawback was the lack of a dryer that would have made it easier for us to clean our baby's clothes.

Mr. Rockhead was very accommodating and helpful and really made our stay the best he could.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 14, 2017
Okay, thank you for the review. Your comments have been noted.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denise_DG...
East Midlands, United Kingdom
1 review
“"Best Hoilday Ever (the kids quote)"”
Reviewed October 28, 2016 for a stay in August 2016

I would definitely recommend staying here with a family and children as the family's safety and security was paramount and this exceeded our expectations. The property was as advertised and the beds where extremely comfortable and the children enjoyed having there own rooms and bathroom to share. The open plan dinning made perfect for socialising and relaxing at the same time being able to have the front door open incorporating the veranda into that space. Overall the property was nice and our expectations were met and we would definitely book to stay here again.:-) Also want to say a massive thank you to Mr Donavan who was there to answer to our every need extremely helpful nothing can't do for you, nothing was never a problem made the holiday just run so smooth.
Look forward to booking our next visit

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Security of property and the location of play area and pool to the property as vital for our children
Liked least: Having to drive to the on site store a good 30 min walk to 5mins in the car
Traveling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 29, 2016
Pleased to hear it was the best holiday ever. We look forward to welcoming you again and hopefully it will be even better.

Best wishes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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