First should give you a idea who is giving this review. We are middle age couple who have been to 12 different resorts in Jamaica the last 11 years. From Couples-Sandals-Grand Lidos and Breezes to name a few. But all smaller resorts, would say 350 rooms or less.
It started out bad when they put us in a overflow room we think, was on the 5th floor. Air conditioner didn’t work, mold on broken lamp, wall instead of railing on balcony, foot marks all over that wall….to name a few things. We went to front desk right away and they gave us a “Much” better room- it was on the 4th floor. So front desk did help us out when in need, otherwise check in was great. Even though we came in on a large bus that was full. This report is based on almost a full resort. Was told they were at 90% to 95% full.
PROS: Great clean pools, nice beach, plenty of chairs by pool and beach, very clean resort, most of the staff helpful and friendly. Buffet for Breakfast was great, lunch was good, jerk hut was great, dinner was average, large variety of food to pick from. Clean rooms with nice mini frig filled every 2 days. The hotel photo guy “Chris” was so nice…had to buy a picture. All bartenders are fast to serve-great service, lobby-show area bartenders fun and very friendly.
CONS: Gift shop prices very high, no coffee pot in room, no CD player in room, coffee at main dining room not ready for early risers, no brand name liquor-not much top shelf(still had decent liquor though). Bed was very firm but able to sleep, pillows lumpy like sandbags-god awful (would suggest bring a pillow but too much room taken in bag-maybe gift shops will sell them soon at a very premium price (LOL). Pool bartenders tend to be non-friendly. Internet in Sports Bar not working more than its working - charge you $9.00 per half hour. Dress was too casual for buffet dinner we thought. We saw swimwear, muscle shirts, baseball caps and barefoot.
TIPS: Bring Heinz Ketchup packages like I did, unless you like the Grace Ketchup they serve. Bring a one cup coffee maker for room- can’t tell you how many people wanted to buy mine-LOL. Bring float devices for pool. Take a few wash cloths along. A stainless steel mug with lid is nice for pool drinks. “Watch out for steel buffet chairs at the main dining area. Some of the welds have cracked by the arms and backs connect. Saw on man take a big tumble, when he leaned back. Hurt his shoulder and had to see the hotel doctor. Checked every chair I sat in rest of the week and found two more-so be forewarned. Liquor is cheaper at the airport than hotel gift shop. For example $ 19.00 bottle of rum at hotel was $ 6.00 at the airport.
In conclusion we would not come back. It’s a very nice resort but it was just too large of resort for us. Were way too many people and kids running around the resort(Hence the Title)-no one in Jamaica mode (LOL). We prefer the smaller and Adults only resorts (Slower Pace, Older Crowd and more personal service). Wanted to try this type of resort, since we never had before. Still had a great time here and would recommend this resort for family with kids and young people in their twenty’s to early thirty’s.
PS: Why the 5th floor has some rooms with walls. Walls act as a splash guards when it rains.
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica