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Reviewed March 31, 2014

We stayed for one week and had a great holiday. Firstly the hotel is large but at no stage did we feel it was overly crowded. We always had tables to choose from at the buffet and sun loungers by the pool and on the beach. Our room was a good size and was clean throughout. We had a great sea view from our balcony. The minibar is included in your all inclusive option and contains beers, soft drinks and even rum / vodka. Cleaning was good in general with the exception of floors which could have been cleaned on a daily basis to remove sand from the beach. Air con was great and our water pressure was perfect (we were on the top floor of the hotel).

The hotel in generally is really well kept and feels very safe. The pool is very big and offers good choices of sun and shade for whatever you prefer. Pool bar and others were well staffed. We didn't tip and still received friendly and speedy drinks. The hotel also offers table tennis, volleyball and boats to take out which are useful for lazy days in the resort. The entertainment must be given credit in comparison to other Caribbean destinations. Shows were original with highlights being the beach party and Africa which included fire eaters. Dancing, fitness and games were hosted throughout the day by the pool and beach. The hotel also offers a spa which we did not use as felt it was overpriced to other destinations. Staff also offer fresh coconuts in the morning for a small tip.

In terms of food, dinner and breakfast is served in the main buffet. One restaurant is ample for the number of guests. Breakfast is fairly standard western food with bacon, sausage, pancakes and eggs. This is complimented with fruits and breads. Dinner does vary with a mixture of meats, fish, pasta, pizza and a strong salad bar. They also offer a variety of small taster desserts to pick at. One evening it hosted Mexican which was very good. Lunch was ok with a wide choice but many similarities to the dinner buffet. The best option is the jerk chicken hut on the beach during early afternoon.

The reason why the hotel fails to get five stars is the a la carte restaurants which are a major disappointment. The steak house only served the main which was literally crucified. I asked for a medium steak and had a piece of charcoal in return. In addition, the desserts available were not even available. We therefore promptly left and went to the Italian to eat, closely followed by two other groups who also walked out of the steakhouse. That being said the buffet is very good so don't bother booking the others.

Location wise the hotel is close to Ocho Rios, Dunns River Falls, Dolphin Encounter, Cool Runnings catamaran trips and Mystic Mountain so it is perfect for trips out without spending all day on the bus. Transfer time from the airport is about 90 minutes. Overall a lovely stay with good rooms, staff and a beach better than the rest (just watch out for crabs if you go for an evening stroll!)

Room Tip: We stayed in room 2510 on floor 5. Rooms on the pool side avoid the noise of evening entertainment and on the top floor (5), some rooms including ours offer great views of the sea and the mountains.
  • Stayed: March 2014, traveled as a couple
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2  Thank Daryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

I went to the Riu Ocho Rios in February 2014. It is an absolutely wonderful place.
We stayed 7 days. We had a Jr. Suite. It was great. Very comfortable, very clean.
We were with 2 other couples. We spent our days out by the pool, beautiful and adults only.
The food was good. The specialty restaurants very good. The only complaint I have is the alcohol and the wine, only red or white. You could drink all you wanted, you just didn't want any because it was so bad!!! We thought it was because they did not allow other liquor in Jamaica, but found Absloute Vodka and Bacardi Rum sold at the airport in Montego Bay.
So I will say that if you enjoy good cocktails when you are on vacation, don't go to this hotel.

Room Tip: Get ground floor near pool. The fire alarms had a habit of going off and you had to use the stairs.
  • Stayed: February 2014, traveled with friends
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Thank mwm72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

Stayed here in September 2013. Amazing clean and white sand beaches. this is defiantly a 5 star resort. It is spacious with a quiet pool and a party pool. Also has an hour free internet per room per day. Stay here and you won't regret it.

  • Stayed: September 2013, traveled as a couple
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1  Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014

A few standouts included a fantastic beach which was steps away from the pool and building; friendly staff; solid entertainment and good buffets with themed nights. The only complaint was the two al a carte restaurants were a bit disappointing, but we had such a good time and were pleasantly surprised by that fantastic beach (complete with Jerk Chicken hut and fresh cut coconuts daily) that I'll give it a 5 stars instead if 4. If you're going to Jamaica (and I've been 3 times) this is a good choice.

Stayed: March 2014, traveled with family
5  Thank geokyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014

Spent a week over March break with our 14 and 11 year old. This was our 8th all inclusive, first in Jamaica and one of the best. Staff is very friendly, food is fantastic, buffet has a great variety, with something for everyone. Did not eat at any of the specialty restaurants as we did not feel the need due to the great selection at the buffet. Great waiter named Adonis, went out of his way every night to make our meal enjoyable.
Jerk chicken amazing!!! Ate it daily on the beach, a must try.
Rooms are standard, great ocean view from level 3,4&5. Some rooms are far from the lobby, but a little walking doesn't hurt.

Visited the blue hole in Ochos rios. An amazing experience, with experienced locals who guided us through our swim and climb. Booked our day trip from home prior to leaving with a local named Chris Linton(you can find his website by googling his name), not a scam, reliable, delivers what he promises, and spent a great day with his friend and associate named Kelly.
Awesome vacation.

  • Stayed: March 2014, traveled with family
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4  Thank Ivo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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