Just returned yesterday and wanted to review quickly while everything is still fresh in my mind.
As the title says it was an overall successful trip with relatively minor annoyances.
I'll start by saying the resort itself is in a perfect location and very nice with the mountains in the background and the resort itself is beautiful and big with excellent landscaping and very well kept grounds, the ride into the resort is impressive. The beach is amazing and very close to everything with more than enough beach chairs, I never had a hard time finding one.. There is a natural break-wall in the distance that takes the power out of the waves so there is no pounding big waves coming in so the water is great for all ages and swimming abilities, lifeguards always around.
The resort is split into 2 sides, a family side and an adults-only side which goes right down to the beach. We stayed on the adults only side which had a gold wrist band that gives you full access to the entire resort and all facilities with no restrictions.. A couple of our friends stayed on the family side and had a red wrist band. They are banned from the adults only side and a couple a-la-carte restaurants. This division goes right down to the beach, our 40 something adult friends came over to visit us on the beach in front of the adults only side and were quickly asked to leave and go back by security so we went over to the family side and visited them. So if you want full access go adults only.
Our room was very nice done with tile and was well kept and clean, it was on the 2nd floor and I must admit I was quite disappointed that I paid extra $$ for an ocean-view room and I could not see the ocean at all, it was blocked by palm trees and the swim-up bar and pool that is between you and the ocean. You'd have to go to level 4 or higher to see to actually get a true ocean-view room as anyone on level 1 or 2 and most of level 3 is getting ripped off.
I gave the room a lower rating for a couple reasons, first the air conditioning was very poor and barely worked even when cranked down to the lowest setting. Luckily it wasn't overly hot at night otherwise I would have been very upset. Please make sure yours works before unpacking.
Another factor was the mini-bar which is supposed to be stocked every 2 days, ours was stocked only once during our entire stay even though I left a $10 tip and some werthers candies. I even went to the front desk 2 times to let them know and they said they would take care of it, nothing was done. They took the tip and candies and never came back. So don't bother wasting your money there.
And lastly even though we had tipped the maid none of the soaps, conditioners, etc were replaced at all during our stay.
Other than that the room was very nice.
The food at the buffet restaurant was very good with lots to choose from and lots of it. They changed it up each night and I always left full and satisfied. They do a great job at feeding you, lots of staff on hand and it was very enjoyable each time.. We did two a-la-carte restaurants "mammee bay" steakhouse and the "Sir John" which both were excellent and highly recommended..
Beaches are gorgeous and well maintained and like a post card, if snorkeling there are great reefs full of life less than 100 meters from shore. I spent many hours out there just looking at various fish and coral activity.
So overall I am a happy customer and will likely return to this place, I also recommend it to others both for families and singles alike. They do a great job here and the staff are friendly hard working people trying to make a living and they do it well..
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica