I took my mother to this resort Dec 2-9. Her first trip to jamaica. I've been to the island at least 12 times over 20 yrs. Check in was easy. No issues. Room is a little outdated. We stayed in the deluxe side. Much quieter. No children or loud music. If you are interested in this you can always stay on the standard side.
Beaches are clean.
Hotel is clean
Entertainment crew are probably the best I've seen in any hotel. Interacts with guests
The main issue I had was mold on the walls. And food temps.
Outdated for a RUI resort. Obviously not reinvesting into their property.
Food temp has to be the worst , cold food all the time. Every restaurant. Avoid Mammee bay
Saw flies in the salad dressing, server removed it and allowed the guests to continue to eat it.
Never seen a manager in 7'days. Staff are left to take care of the resort ( leaving the animals to run the zoo).
Staff do not respect the guests. One morning we were woken at 530 am by someone pushing chairs around in the foyer. No regard for people sleeping.
The RUI has a good name but this resort is washed out. Lady hamilton or Bahia principe is the same money and quality service for your money.
This resort should be 3. Not a 5. That's for sure.
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica