We went on holiday for a wedding, 15 in total and that included 3 children. When we arrived we were greated by a lovely member of staff with a rum punch. They talked us through the processes of what is needed and explained about the facilities of the hotel. We decided to visit the italian as we were very hungry but not that dressed up enough to go to the buffet. We helped ourself to the generous selection of Italian food, where the member of staff talked to us about the hotel and local town, and got us all drinks, he couldn't of been more friendly if he tried. Majority of the staff make you feel so welcomed. We then went to our room to then have our luggage arrive, again a friendly porter, we tipped $3 which we didn't know if this was enough or not but he seemed very happy with that. We explored the rest of the hotel the next day, which is beautiful. So clean and has great facilities. We then met Pauline our tour rep for Thompsons, she is great! What she doesn't know about Jamaica is not worth knowing. She recommended lots of things but never pushy for you to book, like all, the Jamaican's it us "no problem man". We booked Blue Mountain (bike tour), Port Antonio, Dolphins and Ochos Rios shopping, I will put a review on each on TripAdvisor.
The restaurant process is a bit of a nightmare, they really need to look into this. As standard guests you can only book 3 specialist restaurants a week. On offer is an Asian, Gourmet and BBQ. You have to que (very long) to book in and the tables get booked up really quickly. So the night you would like doesn't mean you will get in. Also you can only do this 3 days prior to the booking date. Think this would be better if this was done electronically on a daily basis rather then 1 person between 10am and 4pm to book this for you, this takes up valuable holiday time. Asian is nice it is mainly chinese, but you just need to remember that they are not chinese people cooking this so could be a alot better but is fine. Gourmet Sir Richards, was lovely steak cooked to perfection, BBQ we had a lovely meal but lots of others on different nights didn't like it as much. St Ann's the buffet you can go to anytime is wonderful, they have a specialist theme every night and different dishes available every night. Think overall this is where we had the best food. Breakfast is awesome! Lunch at the Plantation and Mammee Bay is gorgeous bur my Husband couldn't keep away from the jerk chicken BBQ hut on the beach, again fabulous food.
The bars are everwhere offering some of the best cocktails I have ever had. Miami Vice and Dirty Banana are not on the menu but they are great. Again if they don 't have it listed still ask as they will do their hardest to do it for you. Spent some of my best times propping up the bar at the swimming pool!
The reception staff couldn't of helped anymore. We wanted a laundry bag, we ordered this from reception, we walked staight to our room from reception and it arrived before we did. Think they have taken note on the reception and have made a huge effort from previous reports on here.
Fresh beach towells are offered every day, such a lovely touch.
We were on the 4th floor and had a great sea view and view of the huge pond with loads of wildlife. What a view!
The entertainment staff were great, they made such an effort every day. The funniest times were on a daily basis round the pool at 3:30pm they got people involved in activities. Lots of fun for all.
The wedding was done wonderfully, the Minister was great and the staff very friendly.
All in all couldn't of wished for a better holiday.
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica