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Sandals Royal Plantation
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Reviews (2,731)
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Reviewed July 31, 2014

After one or more trips per year for the last ten years including our wedding and honeymoon, my husband and I have fallen in love with Jamaica, and the island is our first choice vacation destination. While we have enjoyed stays at many all-inclusive resorts here, our tastes have changed as we are getting older. The big groups/wedding parties, drunken swim-up bars/catamaran excursions, blaring music and buffet meals served in massive dining halls are too distracting from the together-time we seek. Our time away is very precious considering our busy jobs and the three young children we have back at home. Therefore, over our past few Jamaican trips, we have been in search for a resort that more fully fits our developing needs.

We are thrilled beyond words that our first stay at Sandals Royal Plantation in late July 2014 truly exceeded our expectations and that we have found our new Jamaican home. We have never taken the time to write a review before, but TripAdvisor was so instrumental in helping us find SRP. We found it to be ditto and even better than all the good things stated in previous reviews.

Everything at SRP is exquisite, but number one is service. Yes, everyone comments on this, but you don't know until you go how good it really is. It will blow you away. Jamaica is known for their beautiful people and warm hospitality, but at SRP they make you feel special in a way that we have never experienced before. Thanks to the butler service provided by Richard and Sheldon, we never felt like just a room number, but we were completely at ease knowing they were on call for us via our butler cell phone to answer any question or provide any assistance no matter how big or small. On our first day, they took care of all our dining and activity reservations and worked out any issues on our behalf so we did not have to waste a second of our time in frustration. They escorted us to all our meals and would check on us in person to make sure all our needs were met. The night that we dined at the Sandals Grande Riviera next door with other non-butler guests, we realized how lucky we were to be receiving the treatment and quality we had grown accustomed to at SRP. Now that we are back at home we are going through major withdrawals.

The butlers are your first "go to" people and our most personal connection to the property, yet every staff member that we met treated us with equal regard. Looking back we should have been taking better notes of everyone's name because they are all so deserving of recognition for the positive impact they made on our vacation. The ones that we can recall are just a small sample of the quality team you will find at SRP. We conversed with Managers Louis Grant almost daily about our satisfaction. Food and Beverage Manager Marko and Head Chef Peter were very visible overseeing the wonderful meals and service. The dining staff including Natalia, Damian, Lisa, Taniqua, Nesta, Ornella, Yonque, Orlando, Omar, Darin the omelette chef, Romario our candlelight dinner server, and many others helped to make each dining experience perfection.

We enjoyed many nights watching the show time entertainment outside the Terrace Restaurant and the late night entertainment inside the Wobbly Peacock bar. The house band, Rush, was very entertaining, and we enjoyed the musical talent of its members Peter, Fox, Llyod, and Bones. Featured performers were alternated throughout the week, and we especially enjoyed the Mento Band, the reggae singers Rojjah Mendez and Chalky, and the Alysia and Kirkland vocalist/pianist duet. John provided fun yet classy piano sing-a-longs until late hours in the Wobbly Peacock, while bartenders Andre and Junior made sure our drinks never ran dry. All was hosted by activity directors Oshane and Jason whose charming personalities and dancing were infectious.

Our days were mainly spent taking in the beauty of the classic plantation property, lush gardens, and turquoise waters found at SRP. We would alternate between the pool and the East Beach (the designated smoking beach although few people took the opportunity). We found it to have better shade and serenity than the more popular West Beach. Many days it was as if we had the entire beach to ourself. The pool was very much the same. It was actually a plus for us that the pool was smaller without a swim-up bar as it was great for a refreshing dip without attracting any rowdy behavior. Jermaine and the East Beach staff and Beach Butlers took great care of us every day. The views were breathtaking, and at every turn you encountered a new picture perfect sight.

An major benefit for this property was that you could eat every meal a la carte if you so desired, although small buffet options were available. This made dining a graceful, high quality, and customized experience in contrast to the massive buffets more associated with all-inclusive resort restaurants. While Le Papillon, the fine dining French restaurant, was a shining star, all restaurants were of excellent quality. It was not like you had one special meal at the"good" restaurant while the others were mediocre as we found to be the case at other properties. A special treat was that you could order lobster without an extra charge for every lunch and dinner (while in season) verses being offered such luxury only on the designated "lobster night." We enjoyed the lobster BLT, surf and turf, and the lobster entree at Papillon along with other great seafood options such as the coconut shrimp, snapper and salmon. The filet of beef was very good as well. Full hot breakfast was available for in room dining where at other resorts only continental options were available if any. Cutting the quality of the menu selections to conserve costs and serve the masses was definitely not the practice here.

Our room was incredibly comfortable, and we enjoyed having the French balcony in our third floor room as it provided a great floor to ceiling view while allowing us to enjoy the air conditioning. Our house keeper Nedelia did an excellent job making it look just as beautiful throughout our stay as when we first checked in. Another remarkable detail is that we didn't receive a single bug bite during our stay. This is unheard of for us in a tropical location. We brought a bottle of bug spray expecting to use it multiple times a day, but I don't think we even opened the bottle!

In conclusion, the fine attention to details at this resort combined with the opportunity for true peace, romance, and enjoying the awe-aspiring beauty of Jamaica are what made us want to call SRP our resort of choice for years to come. We want to tell everyone at SRP to keep doing what you are doing because you do it so well, and we can't wait to come back and do it all again!

Eryn & Jeff
July 2014

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
10  Thank vayKplannin613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

We just returned from our 2nd stay at Sandals Royal Plantation. We went a year ago for our honeymoon and returned for our 1 year anniversary. We absolutely LOVE royal plantation. The list why is so long that I would be here for hours typing away, so I will tell you some of our highlights.

1) Though small in size, its so charming and peaceful that it doesn't matter. We love how it is easy to access everything. We can just get lost in ourselves and not worry about trying to find our way around the resort.

2) The butlers- Sheldon and Richard! Need I say more. They are hands down the greatest people in Jamaica. They go ABOVE and beyond to meet our needs. Everyday around 11 they brought me a basket of chocolate croissants by the pool or beach without even asking. They are sweet,, friendly, and will do anything you need them to in order to make your stay the greatest. If you want an amazing, carefree vacation request Sheldon and Richard.

3) Food- We love the food. It's better than any other all inclusive we have been too. They offer a wide variety and will accommodate our needs. I actually get tired of having "fancy" food all the time and request peanut butter and jelly sandwiches sometimes for a snack. No request is to small or big for the chefs! They are fabulous.

4)Drinks- They make great drinks, and serve them to you constantly. We love the Bob Marley, pina coladas, and my new favorite the "O'DEAN special." I have to give a shoutout to my favorite bartender O'Dean. He is not full time(HIRE HIM HE'S GREAT), but every time he came to work at the resort I would get him to make his special drink. Finally after both Sheldon and Richard tried without full success to duplicate his drink he gave them the recipe so I could enjoy it even when he wasn't there. He is wonderful!!

5) Staff- The people working at Royal plantation are just the greatest. From the front desk clerks, to the returning guest staff, everyone has a smile and such sweet words. They are truly their to make your day.

I just can't say enough about Royal Plantations except that you need to go and experience it yourself. This was my 3rd vacation this summer, but hands down the best. We didn't leave the resort any and were perfectly happy to stay there for 8 days straight. We were able to truly rest, relax and enjoy each other. We didn't have the worry of work or the need to sightsee as we were in our own little paradise at Royal Plantation.

Book your trip ASAP and you won't regret it!

Room Tip: We always book Royal Greathouse Oceanfront rooms and have been extremely happy.
  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

Love this place! Very quiet, delicious food and impeccable service! We married there under the Gazebo and had a reception for about 26 people. The staff did a great job!

I loved the Peacocks everywhere- I think there were 14 on the property.

Restaurants had delicious, fresh food. Would totally recommend!!

Stayed: February 2014, traveled as a couple
4  Thank Bmac420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014 via mobile

For our 15th Anniversary we decide to go to Jamaica. We have never been to Sandals.
From the start we were impressed by the very welcoming people
By the site, very quite, very small very charming not like any all inclusive resort. We will certainly return

Stayed: July 2014
3  Thank freqtraveler777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

My husband and I are just finishing our stay and I can not say enough about our butlers Neil and Kenroy. We were at the resort for out 31st wedding anniversary and their attention to details was just wonderful. They have made our time here very memorable.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
4  Thank Marie-Louise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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