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“Wonderful vacation!” 5 of 5 bubbles
Review of Sandals Royal Plantation

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Sandals Royal Plantation
Ranked #3 of 36 Hotels in Ocho Rios
Dallas, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful vacation!”
5 of 5 bubbles Reviewed October 28, 2012

This place is a fantastic! My husband and I spent a week at this resort, and didn't want to leave! We were picked up at the airport by Michelle, and she was just fantastic! She offered to stop if need be, offered us drinks and was just made the whole experience interesting. When we arrived, we were immediately greeted by our personal butler, Neil. Neil and Kenroy took care of every last detail, and every request was handled in the most gracious manner. You two were fantastic! We also want to thank Gladstone, Sean, Ge-Mar, Chase, Neil the beach attendant, and Germaine. You all made the experience that much more enjoyable, and we thank you for your great service!
We also took a side trip around Ocho Rios, with Michelle as our guide. It was fantastic seeing the rain forest, and many other local sights. Thanks again, Michelle
My only negatives are: the spa folks need only approach you once. Daily is too much.
The House Wines need improvement. Other than that, this is the closest thing to paradise we've found, and my husband and I are all ready thinking about planning our next trip to the Royal Plantation!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KriticalK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,419 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (625)
Date | Rating
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English first
Camarillo, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

We stayed for 2 weeks-and still didn't want to go home! Our butlers, Garey & Trenton, were amazing! They spoiled us with flower petals leading to our jacuzzi tub filled with bubbles, champagne on ice, getting rides for us, just making sure our every need was met, and most of all - their smiles. All the staff is so friendly and ready to make sure you have whatever you want-even the guys on the beach who arrange your lounge chairs with pads and towels and umbrellas. Big thanks especially to the staff who made our time so fun - Adrian, O'Shane, Jason, Natalia, Natalie and all the guys who danced with us!! The food is outstanding with plenty of choices. We definitely will be going back!

Room Tip: West wing, 3rd floor has beautiful view
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Renee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

This was the best holiday experience I've had in a long time. Sheer luxury 24/7. Excellent service, super friendly staff, top of the range food and drinks. Kenroy and Neil who were our butlers were so helpful and friendly and left numerous surprises in our suites on a daily basis. The manager Peter Fraser was always around and willing to chat or ask for opinions on things. On the beach there were three young watersports staff who were always on hand to ge you a sunlounger, mattress and towels as well as drinks fom the bar - they were so hard working. There was also Adrian and Leon who served drinks from the beach bar. The evening entertainment was first class - bands, singers and on the Friday evenings Jamaican entertainment of the highest quality - dancing, gymnastics and other activities - it was amazing what they could do. There is also a top of the range Red Lane Spa offering all sorts of facials, massages etc. There are range of trips available to book so that you can visit the surrounding areas. All in all an amazng experience.

Room Tip: There are a variety of suites available we settled for a first floor suite overlooking the beach a b...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sunworshipper043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

Just arrived back, very difficult to fault. The Food is just outstanding and customer service is exceptional. Strongly recommend to anyone who fancies a all inclusive resort......completely ALL INCLUSIVE!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank stuart s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paisley, United Kingdom
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed October 17, 2012 via mobile

Just back from my second trip to royal plantation and it just gets better and better!

Staff are so friendly and helpful and nothing is too much trouble. peter Fraser is a very hands on manager and always keen to get feedback from his guests.

the food here is the best I have ever had. The chefs are fantastic and whether U go to the restaurants or have room service U can't fault it. Even the healthy options are delicious!

The grounds are lovely, spa is great and U can relax on beach or at pool and be waited on by cleon and aidrian. The watersports staff will also get U drinks and make sure ur sunbed is in correct place and U have enough towels.

Jason and o'shane the entertainment hosts will be sure to make U have fun and laugh. Both amazing dancers so dont be surprised if they just burst into song and dance.

This hotel would suit any age group.

If U want a relaxing holiday where U can unwind, have amazing views but also have the option to have fun this is place for U!

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

I am a travel agent and we are used to staying at high end hotels. We stayed here to celebrate our 22nd anniversary. This is the best AI I have ever stayed. I have stayed at many throughout Mexico and a few in the Carribbean but never a Sandals. This was by far the best, but you have to want a quiet environment. If you are looking for a party atmosphere this is not the place for you. The service is better than any 5 star hotel and food was excellent for an AI. The word No is not in anyone's vocabulary. During 2 of our lunches I wanted something from the other restaurant in addition to what I was ordering from the restaurant I was at. No problem. They went and got the other item.

We stayed in a standard room on the 2nd floor of the west wing and it was perfect for us. The bed was more comfortable then my bed at home and the closet space was great. I will say that we could here the music from both our hotel and the Grand Riviera but it always ended by 11. I am generally very sensative to noise and it did not bother me. If you would like less noise I recommend asking for a room on the east side but I would not want to be on the first floor as it is right off the lobby and it appeared that some of the views from their rooms may be slightly obstructed due to foilage

The restaurants were great. My husband could not get enough of the lobster (almost every lunch and dinner and he could have had it for breakfast. I think the lobster season is July through March. We had a quick bite in the pub our first day and the potato skins were just enought to get us to dinner. We ate in the French restaurant twice and went back a third night for one more chocolate dessert. My husband did not want to eat at the Jamaican buffet dinner in the Terrace restaurant and he was glad we did. He thinks it was one of the best meals of the trip. I thought the Italian night was just okay (not great, not bad) but coming from the Northeast it is hard to be better. The seafood grill was also excellent for both lunch and dinner. The Breakfast had everything you could imagine. Although I did notice that on the room service menu their was a goat cheese and herb omlete but it was not on the menu in the restaurant. No problem. They will make it. Had that our last 3 days and it was fantastic.

We are avid golfers and are members at a very nice private club in the Northeast. We golfed twice at the Sandals course. The greens were like putting on carpet but the fareways were nice. However, the course was fine for what we were looking for. We just wanted to get out and hit some balls. Our caddy, Guy, was awesome. We brought box lunches from the hotel our first day for the two of us and the second day I decided to pass on lunch and offered mine to Guy. He was very appreciative. When you are done golfing just call your caddy and they send the shuttle back. We did tip the driver, not sure if we were supposed to or not.

All of the help was great but I would be remiss without mentioning Neil and Kenroy, our butlers. On our anniversary we came back to our room to find our door and bed decorated. Later that afternoon I called room service for the first time to get some cheese and crackers as a snack before dinner. The woman said no problem. She then called back 5 minutes later and said and our butler was already taking care of it and he should be up soon. I didn't think much of it. Come to find out he had already started getting us some food for our anniversary. He remembered how much my husband liked seafood so he brought us a small plate of shrimp, clams and muscles and another plate with cheese and fruit. It was a great surprise.

I would highly recommend this hotel for anyone that is looking for a relaxing AI. The one thing you haev to remember is that it is 1.5-2 hours from the airport. The ride was fine with us. Each time we were with one other couple and we had great conversations.

Room Tip: Rooms on the east side are quieter.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank luv2travel068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

My husband and I recently got back from our honeymoon here and we were in paradise! The Royal Plantation was perfect! From the moment you walked into the doors to check-in, you were immediately taken care of. It was a perfect retreat from the daily grind. We went the first week in October, so the they weren't experiencing their 'busy season' yet, so at times we had the beach to ourselves, it was like our own private get-away. The food was delicious, the daily entertainment was perfect and the drinks were flowing. A special shout out to our butlers, Jermaine and Marvin, who were amazing!! They always made sure we were taken care of and were so very friendly. We had a couple other resorts in mind, like the Sandals Grand Riviera, but we were so glad that we picked the Royal Plantation...it was just what we wanted, a small quiet piece of paradise with some fun activities mixed in - Yea, Mon! We hope to return soon!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tsoft21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Royal Plantation

Property: Sandals Royal Plantation
Address: Main Street, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ocho Rios
#2 Romantic Hotel in Ocho Rios
#2 Family Hotel in Ocho Rios
#3 On the Beach Hotel in Ocho Rios
#3 Spa Hotel in Ocho Rios
#3 Luxury Hotel in Ocho Rios
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Royal Plantation 5*
Number of rooms: 74
Official Description (provided by the hotel):
•All suite resort and all are serviced by butlers trained by the Guild of Professional English Butlers•2 private beaches with beach butler service•The Caribbean’s only Champagne and Caviar Bar•Exquisite International, Mediterranean, Caribbean and French cuisine•24 hour in suite dining•Complimentary transfers from this resort to all Sandals Resorts•Voted Sandals Resorts “World Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row•Five Star Diamond Award - American Academy of Hospitality Sciences ... more   less 
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Also Known As:
Sandals Royal Plantation Hotel Ocho Rios
Royal Plantation Ocho Rios
Royal Plantation Jamaica
Sandals Royal Plantation Jamaica/Ocho Rios

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