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“Very Relaxing Vacation”
Review of Couples Tower Isle

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Couples Tower Isle
Ranked #5 of 36 Hotels in Ocho Rios
Certificate of Excellence
Knoxville, Tennessee
Level Contributor
140 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Very Relaxing Vacation”
Reviewed August 30, 2013

If you want to experience Jamaica and have privacy Couples is a nice place. All watersports are included, snorkeling, sailing, scuba diving, etc. Dunn's River is included as well. Transportation to and from the airport is included which is about a $20 savings per person.

The bellman at the hotel are awesome, especially Kurk. It is amazing how many people he remembers and he is so full of life.

The front desk associates are not very pleasant. They make you feel as if you are bothering them when you ask them a question. If you stop by you need to wait for them to finish their personal conversations before they will get to you. Now having said that, this was what probably bothered me the most the other service was fine.

Housekeeping is awesome, the rooms are clean and the beds are turned down every night. One night they even left flowers on the pillow.

Wait staff in the restaurants was very good. Martin is great!!! Eight Rivers was my favorite restaurant. The breakfast buffet was great. I wish breakfast started sooner than 7:30 since I am an early riser. Lunch was a buffet and most of the time the food was great. I just wish the fruit was offered all day. Dinner did not start until 7:30 which was late if you did not have a reservation. If you had a reservation at the restaurant you could eat at 6:15. There use to be a buffet for dinner but they stopped that, I'm not sure why. Wish they offered that. Lobster on Friday nights, very good.

The activities planned got canceled since not enough people signed up. Tie dye was fun but bring a white tee to tie dye or you will have to pay $7 for a shirt (not a bad price even if you don't bring one). The shirts came out great. I was looking forward to jewelry making and basket making but they never happened.

The entertainment was very good.

The beach was private and very relaxing. No vendors to bother you. The hotel did invite certain vendors to visit on beach party night and they were great vendors, especially the pottery vendor.

If you are going to Scuba dive, do it on the first few days. It takes 1/2 a day. You have to swim 4 laps without stopping and then if you pass you watch a video and take a test. If you pass you go to the pool for an hour to learn equipment and get comfortable with breathing underwater. Then you go for a dive. After you dive you will be asked if you want to be certified and that will take another day. The instructors have a lot of patience but that is how they make their money. If you get certified (I think about $250) you can scuba more during your visit. The dive is great and you do get to see beautiful fish and coral. You can't dive 12 hours before you fly home so take advantage early in your trip and consider getting certified because the certification is through PADI and is good where ever you go.

The spa was awesome

Overall it was a good trip and we went during a slow time so we got to meet a lot of nice guests.
It was a very pleasant vacation. I would recommend it to anyone who wants to go on a vacation not spend a lot of money and not have to worry about tipping. Couples does not encourage tipping and if you try the employees will tell you they can not accept it. However, if you have exceptional service you can insist on tipping.

Room Tip: Garden rooms we heard people say they had some issue with mosquitos The rooms in the main building w...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
5 Thank Tnvol01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Couplesops, Manager at Couples Tower Isle, responded to this review, August 31, 2013
Thank you for your valuable feedback. We are delighted that your overall experience was enjoyable and relaxing. Your comments regarding the Front Desk staff have been noted and we will use your feedback as a training tool. We look forward to host you in the near future and thank you once again for choosing Couples Tower Isle for your vacation destination.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Lewisburg, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2013

When we arrived, there was a band, champagne and wet hand towels. We didn't have any instructions on the hotel but it was small and easy to figure out, they do offer a formal orientation. Our jaws dropped when we saw the dessert buffet. The food was amazing, great selection. Traditional and more American type food. They were not stingy on the cocktails and used top shelf liquor. Beach service of drinks to your chair was great. Beach bathrooms were a bit of a walk. The staff were extremely friendly and helpful, always asking how you are doing. We are picky in our vacations and we could not find much to complain about!

Room Tip: The beach rooms looked beautiful but we weren't in the room long enough to justify it. Our garde...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2013

My husband and I were married at this Couples Location and it was Amazing! They took care of everything and made the day stress-free and easy! The level of detail was unreal down to the color of flowers to the reception afterwards. We loved it so much we are actually going again this year October 5-12 for our anniversary! I highly recommend this resort for anyone looking for the all inclusive experience with out the crowd.

Room Tip: Rooms that look over the water are the best and worth the extra fee.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Megan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 27, 2013

whoever writes a bad review about this place is a Debbie Downer!! We just spent 7 days there on our honeymoon and we cant get back soon enough!!!

STAFF: is amazing, everyone was friendly, helpful and on top of things GREAT SERVICE!

FOOD: is very good and the only time u cant get something to eat is between 4 am - 6 am any time other than that there is somewhere to eat.

DRINKS: in my opinion are slightly watered down (didnt take away from the greatness of the resort) but still good and its FREE so just drink more if need be =-) if you ask for liquor in your rooms mini bar they bring you a whole bottle which is prob not watered down but i didn't drink it so not sure.

ROOMS: We had a ocean-view room which i highly recommend!! to go to sleep to the sounds of the ocean and the tree frogs was amazing and peaceful ( we sleep with the patio door open) and to wake up to the sun and ocean is equally amazing. the room was spacious and clean (also cleaned everyday and turned down at night) the water pressure was not good but once again it didn't take away from the greatness of this place

CLEANLINESS: cleanliness of the resort as a whole was excellent

Dunns River Falls is a MUST and is a free excursion provided by the resort, make sure to take water shoes they are a must, if u forget to back them no worries u can rent them for $7 or buy them for $15 also be sure to take a water proof camera or phone cause u will get 100% wet

Room Tip: we stayed in room 4313 w oceanview it was GREAT last room at the end of the hall so it was quiet als...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank riak621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 22, 2013

Several friends had been to other Couples resorts, but we picked Tower Isle because it had been recently renovated just before our visit and because we got such an outstanding rate. We could not have been more pleased. The food was fantastic, the people were dedicated to making our stay memorable, and everything about the property was wonderful. The view from our room was just spectacular, with beautiful sunrises every morning. We were able to keep in touch with our family back home with their Internet cafe, although we probably forgot about home for the majority of the time. Maybe the best part of the resort was that you can be as busy or not as you choose. There are tons of activities, but we just wanted to chill. The first couple of days were much more crowded with people than the last few and the lines at the buffet moved better once everyone else went home. Don't miss the Asian restaurant Bayside located on the water! It doesn't get more romantic than this lovely spot. I highly recommend Couples Tower Isle.

Room Tip: There is something for every budget. Rooms in the building where the clubs are can hear the music l...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank DilleauxL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 22, 2013

Thank you couples isle tower for a fantastic honeymoon.
We had such a great time at this hotel. We don't have any complaints. The staff were awesome, they worked really hard and deserve praise. The food was fantastic and loved all the varieties on offer each day.
I can't praise the staff enough and the hotel should be proud of them.
Thank you couples for fab memories and honeymoon!!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Addie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Usa, Japan
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 21, 2013

Wedding was nice. The wedding coordinator Ms. Beverly was great, but the customer service at resort is bad. The resort needs to train her workers to offer better customer care. I filled the form for breakfast on bed, on the day of the wedding. Ones showed up with the breakfast. The guests at the resort are more white then black. We are black couples. We feel discriminated by our own people. We went to one of the resort restaurant for dinner. When waitress saw us, their faces changed. The waitress body language was telling us you don't belong here. We paid so much money and deserve the same treatment like any body els.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Telma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Couples Tower Isle

Property: Couples Tower Isle
Address: St. Mary, Ocho Rios, Jamaica (Formerly Couples Ocho Rio)
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Ocho Rios
#4 Family Hotel in Ocho Rios
#4 Romantic Hotel in Ocho Rios
#5 Spa Hotel in Ocho Rios
#5 Luxury Hotel in Ocho Rios
#5 On the Beach Hotel in Ocho Rios
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Couples Tower Isle 4*
Number of rooms: 226
Official Description (provided by the hotel):
Playground to Hollywood celebrities in the 1950s, glamorous Couples Tower Isle exudes a chic sophistication perfectly balanced by a relaxed Caribbean sensuality. Perched on the lush terrain of Ocho Rios, Jamaica—the resort seduces with breathtaking sea views, a wide sandy beach and century-old palm trees. Discover the joys of snorkeling among the reefs, windsurfing on the waves, or sailing into the sunset on a catamaran, rum punch in hand. Intricate blue tile work and jade chaise lounges offset the striking white retro architecture. Luxurious rooms boast private ocean-breeze balconies. Whether being pampered in the Zen-inspired spa—recognized as "Best in the Caribbean" by Travel+Leisure—sipping cocktails at the piano bar or indulging in an exquisite meal alfresco, Couples Tower Isle creates countless intimate moments that inspire you to return again and again. ... more   less 
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Also Known As:
Couples Tower Isle Hotel Ocho Rios
Couples Hotel Ocho Rios
Couples Ocho Rios
Couples Hotel Isle
Couples Ochos Rios
Ochos Rios
Couples Tower Isle Jamaica/Ocho Rios

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