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“CTI Experience”
Review of Couples Tower Isle

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Couples Tower Isle
Ranked #5 of 36 Hotels in Ocho Rios
Certificate of Excellence
south jersey
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“CTI Experience”
Reviewed January 14, 2013

We spent the New Years holiday at CTI...Dec.29-Jan 3. We had a good vacaton but we more than likely will not go back. The resort was clean and the employees were friendly, not the "you are family mon" that others say. We were disappointed we were only able to get 1 dinner reservation. It was for the Bayside and it was very good! The reservation system is not very fair. We tried to book as soon as we arrived, but were only able to get the one reservation. The week was already booked. We didn't enjoy the lunch or dinner buffets, the grill was ok. Breakfast was good, though. The pools are small and not much beach. And because we had red flag days, the people who would go to the Island couldn't, so getting chairs was hard. Plus the sun seemed to disappear really early in the afternoon. We did go to the Island, (our first au naturel experience)but the lack of a dock made getting on and off the boat treacherous.Plus, when it's yellow or red flags, it limits the "free" amenities, like glass bottom boat, catamaran, water sports, etc. Everything just seemed to move slowly, especially service, even by Island time. We have been to Jamaica several times so we know it's different than here in the US. The New Years Eve gala was wonderful, our one highlight of the trip as far as the resort is concerned. We had quality time together and enjoyed the company of our friends. The icing on our cake in our opinion was when we were told they were charging to our room 5.00 for a donation to Issa Trust foundation. I think that is a wonderful charity but to assume we would be ok with this, come on. If you asked us if we would like to donate, it would have been YES, and probably more than 5.00. We have been to Couples Negril 2 times, San Souci, and now CTI, but we will more than likely not be going back. To any Couples resort.

  • Stayed December 2012, traveled as a couple
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Helpful?
6 Thank thriftygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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bedfordshire
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 14, 2013

we have just arrived back from Jamaica and we had an amazing time, people friendly nice food drinks and service, hotel in areas a bit dated especially the carpet but as this is so close to the ocean you would expect this, rooms nice and tidy but also could do with a bit of updating, the mini bar was great as was filled each day and room service spot on, the nude island was a bit weird not that we went but my camera has a good zoom ha ha.
all in all lovely hotel and service great we maybe wont go back to the same hotel but will go definitely go back to the couples resorts somewhere else. my boyfriend always has a moan about something or other but as the service/staff was excellent he actually enjoyed himself for once.

Room Tip: ask for ocean view to the front of the building as that was lovely
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  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank ladylike12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, Washington
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 13, 2013

Had a very nice, but windy, trip to Couples Tower Island. The resort was not that crowded despite a very good sale ($1000 air credit on top of the already discounted price). We were there the Wednesday after New Years for a week, so the first few days there were still people from NYE. They pretty much cleared out by Saturday and then a new group came on Sunday. Saturday was basically deserted.

The highlights of the week:

1) Dunn's River Falls - very fun. CTI runs the trip at 9am so you are there before it gets crazy even with a bunch of cruise ships in port. So don't worry about the crowds and have a fun, cheap time.

2) The island, very pretty, good service at the bar and very relaxing. Unfortunately there were Red Flag days because of the wind that closed the island. The other downside was the lack of a proper dock on the island (it blew away in Hurricane Sandy) meant getting off and on the shuttle was "interesting".

3) The Bayside Restaurant - I don't eat any meat except some fish and shrimp so I was not thrilled by the Verandah or Eight Rivers, but Bayside was excellent. Great view, good food.

4) The Veggie Bar - very good food and open for lunch at 11am so you could grab something to eat after getting back from Dunn's River Falls instead of waiting until 12:30

5) We did Trading Places over to Sans Souchi two days. That got us out of the wind and allowed us to do things on even on a Red Flag day.

The negatives:

1) The Wind - very breezy almost all the time during the day. All water activities shut down for two and half days.

2) The shade - because of how the resort is laid out the main beach is in shade very early. Coupled with the wind meant the main beach was basically unusable after about 3:30pm. Thankfully the island is not in the sun shadow from the resort.

Room Tip: Definitely go for a view of the ocean. We were on the 2nd floor but try to get a higher floor as it...
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  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank scott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhasset, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 10, 2013

This hotel is fantastic! Beautiful, clean and friendly. And yes, it has a clothing optional beach which my husband and I would have never done but now we are hooked! The nude section is not sleazy or seedy as I had imagined it's just FUN! It is also very private and therefore, tactful. Most noteworthy are the a la carte restaurants which were OUTSTANDING! The food was phenomenal and the atmosphere divine! Green note... we were given nalgene water bottles at check in where we could refill at beautiful little water fountains throughout the resort. Very smart!

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
10 Thank DGarland516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 7, 2013

We stayed at CTI for 8nights in a Ocean View Jr Suite. We have stayed at all the couples resorts and this resort lives up to the high standards of the company. The staff is great, the food delicious and the hotel decor is a mix of old and new that works well. We celebrated New Years Eve here and they a put together a great outdoor/indoor Gala. BEAUTIFUL
We enjoyed the view from our suite and the maid service was excellent. The dive team is a professional fun group my husband did 7 dives with them. The beach is small though there is plenty of room for sunbathing and the water warm and clear.The guest were all ages from young honeymooners to couples celebrating 50 years..
We didn't see much of the entertainment staff until the last 2days so no volleyball. Daytime music at the swim up bar ( the party peeps) the rest of the resort is fairly quite.
The silver birds steel drummers are great..Would of liked raggae band one night "hey it's Jamaica "
I would recommend this resort . The location is perfect for many tours. We did Firefly which is beautiful and scotchies for the best jerk
ENJOY

Room Tip: The rooms near the swim up bar are noisy during the day. Not a big deal unless u nap.
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  • Stayed January 2013, traveled as a couple
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    • Cleanliness
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Helpful?
6 Thank scalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Channahon, Illinois
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 7, 2013

We went to Couples Tower Isle over Thanksgiving 2012, spending 4 nights here. We previously stayed at Couples Negril in April 2012. After staying at these two properties, we definitely would not return to Tower Isle or Ocho Rios. We had a much better experience in Negril all around and will choose Couples Negril next time.

Couples Tower Isle had decent food and drinks, but we felt they fell a notch short of what we expected from our trip to Negril. This was true with virtually all aspects of the trip. Pool was dirty, hot tubs were dirty and broken, and the employees were just less friendly all around. Customer service was still good but were missing the level of hospitality we experienced at Couples Negril.

The vibe is largely affected by the secluded location - it is a private beach cove, which is nice for quiet and serenity, but you miss the character of Jamaica by being so secluded, in our opinion.

We did venture into Ocho Rios, which was a more expensive trip than going to the strip in Negril. Couples Tower Isle is on the outskirts of Ocho Rios, so if you want any sort of character it will cost more. We enjoyed the places we went to, but again, it was just not the same as the more relaxed and welcoming vibe of Negril.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
10 Thank Kitka2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 6, 2013

My boyfriend surprised me with a trip to Jamaica for New Years and for my birthday (January 2nd) and I must say, this was a fabulous resort! The moment you arrive you are welcomed with a friendly and kind staff. The staff truly seems happy to work there and they go out of their way to make sure that every need is taken care of. We had an ocean view room which includes a view of their private island. The weather was so nice that we were able to sleep with our door open every night with no issues (no bugs, no cold breezes, etc.).

Cleanliness:
Every inch of the resort is clean. You constantly see the staff cleaning; from beach chairs to the boats used for sailing and catamaran cruises, everything is immaculate.

Food:
The food was delicious! Breakfast, lunch and dinner buffets are available which offered a variety of tasty options. There are 4 restaurants, 2 that require reservations. I recommend booking reservations as soon as you check in because it was pretty booked by the time we were ready to decide which nights to dine there. For New Years Eve the resort went all out with an over the top buffet including endless lobster and all types of different meats, sea foods, salads and pastas.

Entertainment:
Live entertainment happens every night with a big band and other entertainment such as fire-blowers, limbo dancers, etc. There are two pools, one with a swim up bar. The water sports were all included and we had a blast with the snorkeling, catamaran cruise and sailing trips. There is also a private island that you can visit anytime throughout the day.

Overall:
I have nothing negative to say about the resort. It was a great get away filled with relaxation, tanning, sailing, snorkeling, dining, private dining, and beautiful beaches with clear water. I HIGHLY recommend going to this resort as my boyfriend and I will definitely be back for another trip.

Room Tip: Ask for an Ocean View room.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Camille_Trip_Adv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Couples Tower Isle

Property: Couples Tower Isle
Address: St. Mary, Ocho Rios, Jamaica (Formerly Couples Ocho Rio)
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Ocho Rios
#4 Family Hotel in Ocho Rios
#4 Romantic Hotel in Ocho Rios
#5 Spa Hotel in Ocho Rios
#5 Luxury Hotel in Ocho Rios
#5 On the Beach Hotel in Ocho Rios
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Couples Tower Isle 4*
Number of rooms: 226
Official Description (provided by the hotel):
Playground to Hollywood celebrities in the 1950s, glamorous Couples Tower Isle exudes a chic sophistication perfectly balanced by a relaxed Caribbean sensuality. Perched on the lush terrain of Ocho Rios, Jamaica—the resort seduces with breathtaking sea views, a wide sandy beach and century-old palm trees. Discover the joys of snorkeling among the reefs, windsurfing on the waves, or sailing into the sunset on a catamaran, rum punch in hand. Intricate blue tile work and jade chaise lounges offset the striking white retro architecture. Luxurious rooms boast private ocean-breeze balconies. Whether being pampered in the Zen-inspired spa—recognized as "Best in the Caribbean" by Travel+Leisure—sipping cocktails at the piano bar or indulging in an exquisite meal alfresco, Couples Tower Isle creates countless intimate moments that inspire you to return again and again. ... more   less 
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Also Known As:
Couples Tower Isle Hotel Ocho Rios
Couples Hotel Ocho Rios
Couples Ocho Rios
Couples Hotel Isle
Couples Ochos Rios
Ochos Rios
Couples Tower Isle Jamaica/Ocho Rios

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