From the very first email I sent to Duke inquiring about the availability of one of the villas to the very last minute of our wonderful stay at Hermosa Cove, the great attention to detail by the resort's staff is very remarkable. Duke went over & beyond to make our stay truly amazing! Duke is so hardworking --he checked us in, was our bellhop, got our laundry, helped at the restaurant, arranged our itinerary & answered our calls.
Our son has autism & everyone at the resort was so friendly & extremely accommodating to him. We especially enjoyed the privacy & how secluded we were from everyone else. Yet, the resort is just a few minutes away from all the major tourist attractions in a Ocho Rios. Our tour guide & driver, Roshon, was fantastic. He has such a sunny disposition & made us feel safe wherever we went. He accommodated all our requests ("take us to the best place for jerk chicken", "where is the best seafood in town?", we need to stop by the pharmacy", "take us to an art gallery", "get us the most patient guide in the Blue Hole") with a smile & the words "no problem, mon!"
Hermosa Cove is a hidden gem! Truly an amazing resort!!!