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“Butlers, golf, food, drink, and fun”

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Sandals Ochi Beach Resort
Ranked #6 of 35 Hotels in Ocho Rios
Reviewed January 23, 2014

We were just at this resort for a week from 1/4-1/12 and had an absolute blast! From the butlers to the basics, the service at this resort was top-notch.

Our Butlers (Damian and Oshane) - Incredible. They met us as soon as our bus arrived at the resort and immediately went to work. There's no better way to be welcomed than by these two - they set us up in our villa, and within an hour of arriving we had an incredible meal sitting out for us by the pool and dinner reservations already setup for us. That set the tone for the whole week where Damian and Oshane proved to be quite reliable and did a great job anticipating our next moves and making our stay awesome! If and when we come back to this resort, we would probably go so far as to change our vacation schedule if we couldn't get these two.

Golf - Carl, our caddy, was incredible. We got out for 72 holes - which was 72 more holes than I'd ever played in January before :). and Carl was with us every step of the way. He knows a lot about the game, and as a novice golfer, I learned a lot from playing with him throughout the week, and he was just a fun person to be around. Also, Georgia at the clubhouse always made sure we were taken care of from packing our cooler for the day to setting us up with cigars after the round. Everyone at the golf course was amazing! Also, there are some folks selling jerk chicken/pork in between the 10th and 11th hole - the sauce was dynamite!

Food - For some all-inclusive resorts we have been to, the food takes a back seat, but not here! Special props to the pizza place by the manor pool and the omelet guy at the breakfast buffet in the manor. We visited both almost daily. The restaurants we visited all met our expectations for good food.

Drinks - We spent most of our pool time at the manor pool, and the bartenders/servers there were always attentive. The bartenders down by the other pool were a little less so, as occasionally we'd wait a while for a drink. In the evenings, we were primarily drinking from our well-stocked bar at the villa and playing cards with friends (thanks again, Damian and Oshane!).

The only downsides:
The butlers ride golf carts everywhere in the villas, starting around 7am. Our bedroom in the villa was right by the cart path, so it could get kind of noisy for light sleepers. I didn't sleep in most days b/c we went out golfing early, but you knew when the butler service started in the morning by the hum of the golf carts.

The transfer from Montego Bay to Ocho Rios is long. It's really not too bad, and the drive is pretty - but where this hurt us was on the way home. Being that the resort is so far from the airport, we had to leave early for our flight. Unfortunately, we discovered that our plane was delayed by two and a half hours when we got to the airport. So, we spent a good part of our last day in Jamaica in the airport. If the resort was closer to the airport - we could have spent more time on our last day actually at the resort.

  • Stayed: January 2014, traveled with friends
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4  Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,225 - 4,231 of 8,624 reviews

Reviewed January 22, 2014

This resort is AMAZING! We had a butler suite with a semi-private pool and we absolutely loved it. I was a little hesitant to book the butler suite but our butlers, Damian and Oshane were fabulous. Upon arriving, they had lunch brought to our room because they anticipated that we would be tired and hungry from traveling. They made sure we had dinner reservations so we didn't have to worry about a thing. They seemed to always be able to anticipate our next move and make it amazing! They even set up a special lunch for us on this beautiful cliff overlooking the entire resort and ocean. The semi-private pool was also very nice because it gave us a nice place to go in the morning and late afternoon when we were done with the main pool.
The restaurants at this resort are also VERY good. We went to the hibachi restaurant and our chef was very entertaining. This resort had some of the best food we have ever had at an all inclusive. Dwayne at the omelette station in the main house was also great!
My husband was able to golf a few times while we were there and he had an absolute blast. He said his caddy was great and it really made the vacation that much better for him.
We have been to several all-inclusive resorts and this is the first time we have ever said we would LIKE to come back to this resort and we definitely plan to.

Room Tip: The butler suite with the semi-private pool is great! Highly recommend!
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  • Stayed: January 2014, traveled as a couple
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Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

Absolutely loved this resort, the people there truly enjoy working there and are all so friendly and helpful. The butlers made sure that you had nothing to worry about. The Red Line Spa was fabulous, really enjoyed Jackie W and Jennifer W. The food was so good, especially the omelets made by Dwayne at Sabrina's, loved talking to him every morning. Really hated to leave but we will be back one day.

  • Stayed: January 2014, traveled as a couple
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1  Thank cgrewing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

We just returned home from 7 days in paradise! Couldn't have asked for anything more, the staff was so friendly and helpful in every aspect, from the bartenders and waiters to the house keeping! Our housekeeper always left us wonderful surprises in our room, wether it be a towel creation or a surprise bottle of wine, she was great! We were kept entertained while at the beach by the awesome playmakers, especially Karah, Andre, and Joseph, they sure know how to have a great time! We always enjoyed bartender Lopez, who always had a great joke to tell or trick to show us, and to the HTP people who we were sad to see graduate while we were there because that meant our time with them was over, Micheal and Shamay, they would be a great addition to this resort, they kept us entertained many days and nights! I would recommend this place to anyone, it was our second time in Jamaica, and by far the best!!!

Room Tip: We stayed on the beach side which was great, but also talked to people that said the butler side was...
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  • Stayed: January 2014, traveled with friends
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Thank KBerg83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

This hotel was super. The staff went out of their way to ensure all your needs were met. Even though have the resort is away from the beach area, there are buses continually going back and forth and you never really have to wait. There are, I believe 9 A'la carte restaurants and all are super with great food and you only need a reservation at one, the Japanese restaurant. The beach equipment is great and Roger on staff there is wonderful to teach you about the various equipment, such as sailing a Hobi Cat. The Staff everywhere want to help you and make you stay great and will carry your food and goods for you as you are on vacation. This was a great resort and the only thing negative was the beach area. Not a super place to swim. Other than that, I would give it a thumbs up and say thank you for our stay there.

Room Tip: We had the Grand Manor room hillside overlooking the pool and ocean. Great location and close to all...
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  • Stayed: January 2014, traveled with family
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Thank Nedlog57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this reviewResponded January 22, 2014

Thank you for your review of Sandals Grande Riviera. We're so happy to hear that you had an incredible first stay with us. Sounds like our excellent staff made sure of it! We hope to welcome you back in the future for another great visit!

Happy Travels!

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Reviewed January 21, 2014

We have been to several all inclusive resorts through Mexico and the Caribbean and I must say this one topped all expectations and we have our two bulters Damon and OShean to thank. And this will be the first all inclusive resort we will return to as we typically try new ones each year, but can't see not coming back to this. The butlers are amazing at not just asking and doing whatever you want but also predicting what you want. Everyday one of them picked us up in the golf cart because they new we were going golfing. When we returned they new exactly what time and would have lunch set up for us. One day they set up lunch at the top of the hill over looking the entire ocean and resort.

The restaurants were amazing and our butlers made sure we got in when and where we wanted. There was not a single complaint. Even when I got there Damon and Oshean knew to have a bottle of scotch there waiting. My suits were pressed and I didn't even realize it until I put them on.

We spent most of the time at the pool neat the butler villas. If you want an amazing lunch go get the hand made pizzas by the pool.

Lastly I would like to say the golf service was great, we had Karl as our caddy for all 4 times he knew exactly what we wanted and it was like getting free lessons for 4 full days from a scratch golfer. I had an absolute blast with him.

I always like to try and find one thing they can improve on and although it was difficult I wish the resorts were connected, so you did not have to get on the bus to go to some of the restaurants although Damon and Oshean were always willing to get on the bus and go get our food for us, which I did not know they had to actually do that until the second night, so I actually felt bad for them.

It was one of the best vacations ever and we will be seeing our butlers again soon. Thanks Damon and Oshean

Room Tip: Pay a little more for your private pool and villa and butler service. Also ask for Damon and Oshean...
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  • Stayed: January 2014, traveled with friends
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2  Thank IUjjbrewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this reviewResponded January 22, 2014

Wow! Damon and Oshean surely took excellent care of you during your stay at Sandals Grande Riviera. We're thrilled to read of your amazing stay with us. Thank you so much for your review. We look forward to your return!

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Reviewed January 21, 2014

My husband and I stayed here for our honeymoon. It was both of our first time in an all-inclusive resort and we'll never do anything different from now on. The food and drinks were very good at all restaurants except the sushi was pretty terrible. Make reservations for the pier restaurant and hibachi as soon as you get there as they fill up fast and you can never get in same day.

Wait Staff and entertainment staff were very good but there isn't much to do or many people around after the nightly show. Have to make your own fun after that.

Pools are great with great swim up pool bar service. Ocean front is very small. Not a good place if you like to walk the beach.

We took one of the local boats that pull up right to the dock out to Dunn River Falls. Much more private trip with ability to climb up the falls at our own pace. If you take the Catamaran you have to link hands and climb with everyone (lame!)

This is a great resort for lounging around drinking and tanning. Would return if it wasn't 90 minutes from the airport. Really adds to an already long day of traveling.

Room Tip: Stayed in a garden room. It was beautiful. Great location on the seaside. Would not advise staying i...
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  • Stayed: February 2013, traveled as a couple
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2  Thank HanPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this reviewResponded January 22, 2014

We're so happy to know that you and your husband enjoyed your honeymoon at Sandals Grande Riviera. This was your first AI experience and we certainly hope it won't be your last visit to our beautiful resort. Thank you so much for your review. We can't wait to welcome you back in the future!

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Additional Information about Sandals Ochi Beach Resort

Address: Main Street | P.O. Box 771, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Ocho Rios
#4 Top resorts Hotel in Ocho Rios
#5 Romantic Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#6 On the Beach Hotel in Ocho Rios
#6 Spa Hotel in Ocho Rios
Price Range: $86 - $1,048 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Ochi Beach Resort 5*
Number of rooms: 529
Official Description (provided by the hotel):
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ ... more   less 
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Also Known As:
Sandals Grande Riviera Beach & Villa Golf Hotel Ocho Rios
Sandals Grande Riviera Beach And Villa Golf Resort
Sandals Ocho Rios
Ciboney Ocho Rios
Sandals Ochi Beach Resort Jamaica/Ocho Rios

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