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“Gob Smacked !!!”

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Sandals Ochi Beach Resort
Ranked #6 of 35 Hotels in Ocho Rios
London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Gob Smacked !!!”
Reviewed June 14, 2013

OMG...... this is by far the best experience ever.... We decided to go to the " Butler Villas" it was the best decfision of our lives. The "Bang for the Buck" was amazing, just the little touches the towels on our bed in a shape at the evening, the laughs and cuddles from the Butlers that helped us, the romantic dinner on our veranda everything we could possibly ask for and more was ours whenever and whatever we wanted.
The villas were super comfortable and had a seperate lounge and kitchenette. and a shared pool.
The facilities at the Sandals resorts are the best, all the restaurant selections served wonderful food and I could not fault any of them, and I am super fussy with my food. Even the select guests gala dinner was wonderful with the Deputy General Manager chatting to us on our table.

Room Tip: They are all good
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  • Stayed June 2013, traveled as a couple
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Helpful?
10 Thank reydan92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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West Monroe
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 13, 2013

My husband and I just returned from this resort and had an excellent time. This is two resorts in one, where you can go back and forth between the two. We stayed in the Honeymoon St. Ann Poolside Villa Estate at the Riviera Villas & Great House, where we had butler service and our own private pool. Richard & Jeremy were our butlers and they did an amazing job pampering us. This was our second Sandals trip and we highly recommend the butler service. They provide you with a cell phone to call them with anything you might need. They pick you up and take you where you need to go on their golf cart, make all your meal reservations, plan your excursions and get your a rental car, basically anything you need...just call them. They will even bring you drinks, snacks or food to the beach or pool. They also surprise you with romantic decorations and music when you return to your room every evening. The food was really good, especially the cocunut shrimp and handmade pizzas at the poolside. We spent most of our time in the pool and at the swim-up bar on the beach-club side. The bartenders (Andre', Rush, and Janice) were very nice and very entertaining. We played lots of games and had a good time with them, along with other tourists. We also arrived using Club Mobay, which I would highly recommend. We were met at our plane and escorted through the fast track of immagration (which allowed us to skip a HUGE line) and taken to the VIP lounge for drinks/snacks as they notified our ground transportation of our arrival. We also took the private transfer from the airport so that we were able to head to our resort without having to wait on other tourists to load the bus and we also didn't have to make pit stops. We thourougly enjoyed our vacation and this resort. If you're interested in this resort or any other Sandals resort, our travel agent is very knowledgeable and is always available to assist you. Her name is Ruth DeMuth with TripGuy Travel, LLC, ruth@tripguy.com, toll free: (888) 990-8747, ext. 102
direct cell: (712) 330-5626.

  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Teara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverview, Florida, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2013

When my wife and I decided to take a vacation we decided on Sandals. When we arrived in Montego Bay we did have a long hot bus ride to the resort but when we arrived we realized it was well worth it. In the 7 days that we were there everyone of the staff was so nice and so willing to help us. When it came time to go home we did not want to go because we did not want to leave paradise.

  • Stayed June 2013, traveled as a couple
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Helpful?
4 Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals Resorts Review Coordinator at Sandals Ochi Beach Resort, responded to this review, June 15, 2013
We're so happy to read that you had such a fantastic stay at Sandals Grande Riviera. You enjoyed every minute of your vacation with us all thanks to the friendly staff. We always want to ensure our guests have a great stay and we thank you for your kind words.

We can't wait to see you back in paradise again!


Sincerely,
Cassie C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester, New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2013

My husband & I have no complaints about this resort. We had an amazing time!! Everything was perfect! We had a butler villa suite, and it was immaculate! This was definitely the cleanest resort I've ever visited! Anything we wanted was at our fingertips. The food and service was excellent! The bartenders were wonderful too!!! Our butlers (Ryan & Alvroy) were the absolute best, and we will miss them until we get a chance to go back again, hopefully soon!! Thank you Sandals Grande Riviera for making our honeymoon one we will never forget!!!

  • Stayed May 2013, traveled as a couple
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Helpful?
2 Thank Annella52613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals Resorts Review Coordinator at Sandals Ochi Beach Resort, responded to this review, June 15, 2013
We're honored to know that we were able to be apart of your perfect honeymoon at Sandals Grande Riviera. Your stay seemed to be such an amazing experience and we are glad to hear all about it.

Thank you so much for your review. We hope to see you again in the near future!


Sincerely,
Cassie C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
webster, New York, USA
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 12, 2013

my girl friend and I stumbled on this resort because of a canceled trip to sandals Negril (that we've been to before and loved ) that we had to cancel and then rebook last minute. when we got there , my first thought was lets get the hell out of here.my girlfriend talked me in to giving it a chance and i'm so glad we did . every aspect of our trip was WONDERFUL from our room to the atmosphere to the food to the staff (and at first some staff may be reserved but once you treat them as equals their gaurds let down and become friends instead of servants, as it should be .) our butlers dennis & nadine were great. we never had a butler room (we"ve been on 5 sandals vacations between Antigua and Jamaica. 4 different resorts all were great, but this topped all. and yes we've been to many non sandals vacation.) but really enjoyed having dennis and Nadine a phonecall away. they took care of everything from reservations to snacks to unexpected gifts and everything inbetween . we never write a review, and our stay there was almost 3 months ago. but we just booked our return vacation here , so we got online to read reviews and found negative feed back and felt we should share our positive experience here. if you like to relax at times and party hard at others this is your resort . relaxation , great food, great atmosphere , great people and fun times this resort has it all.

  • Stayed April 2013, traveled as a couple
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Helpful?
6 Thank justin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals Resorts Review Coordinator at Sandals Ochi Beach Resort, responded to this review, June 15, 2013
Thank you for your wonderful review of Sandals Grande Riviera. We're so thrilled to read that you had such an amazing experience with us. It's great to know that you enjoyed our food, luxurious rooms and the genuine hospitality of our staff.

We look forward to welcoming you back for an even better stay in the future.


Sincerely,
Cassie C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
1 review
Reviewed June 12, 2013

My husband and I spent our honeymoon at this resort. We went in the beginning of April and spent a total of five days there. It was AMAZING! we didnt have enough time to try out all of the restaurants but we loved the food that we did try. The staff were great and very friendly. The rooms were very clean. We had a honeymoon/concierge room with a full bar. We plan on going back in March next year and every year after! we can not wait for our next trip.

  • Stayed April 2013, traveled as a couple
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Helpful?
Thank Szeszko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield, IL
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 12, 2013

We visited Sandals for our honeymoon. (7-days) Flew into Montego Bay and took a shuttle to Ocho Rios. It was a nice shuttle with a/c. The ride was about 2-hours but we stopped 1/2 way to get cocktails so it wasn't too bad. Somehow missed the fact that it was hurricane season. Oops! We were hit by the storm directly but thankfully based on the amount of damage, Sandals replaced our entire trip dollar for dollar. Considering it was an "act of god" we felt that was very generous of them to do. Thankfully it didn't rain all of the days we were there! We were able to do our Dunns River Falls and Dolphin Cove excursions. I highly recommend both!! At Dolphin Cove we thought we would just be swimming w the dolphins so we were very surprised when we saw all of the animals (bird house, parrots, sharks, iguana, etc) and many of them we got to hold / feed!! You can literally spend all day there! We had one of the 1-bedroom rooms at the property and were on the 4th floor! What an amazing view. The room was amazing and our butlers (we had 2) went above and beyond to ensure we were happy 100% of the time...... and they exceeded! A special shout out to our amazing butlers Cassandra and Kesmit!! We loved them both. Especially Kesmit, we got to know him on a personal level and I was nearly in tears when we said good bye. We were on the beach side of the resort, went over to the hillside 1x, it was pretty far and you had to take one of the shuttles. Although we had a pool on the beach side, the pool on the hillside was much much bigger. We never really made it to the beach due to the damage from the hurricane but it was pretty limited. If you like long beaches, Negril is your place. This was our 2nd trip to Jamaica and will def go back again. The service is amazing and I LOVE the culture. I can't wait to be a "Jamerican"!

  • Stayed October 2012, traveled as a couple
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Helpful?
3 Thank kswanson14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals Resorts Review Coordinator at Sandals Ochi Beach Resort, responded to this review, June 15, 2013
We're so happy to read that you had such a wonderful honeymoon with us at Sandals Grande Riviera. I know that this was a very special occasion in your lives and we're honored to have had the chance to share it with you. We strive to create romantic and memorable experiences for our guests and I'm so glad we were able to achieve that goal during your stay.

Thank you for your review. We hope to welcome you back next year for an anniversary to remember!


Sincerely,
Cassie C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandals Ochi Beach Resort

Property: Sandals Ochi Beach Resort
Address: Main Street | P.O. Box 771, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Ocho Rios
#4 Top resorts Hotel in Ocho Rios
#5 Romantic Hotel in Ocho Rios
#6 Spa Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#6 On the Beach Hotel in Ocho Rios
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Ochi Beach Resort 5*
Number of rooms: 529
Official Description (provided by the hotel):
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ ... more   less 
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Also Known As:
Sandals Grande Riviera Beach & Villa Golf Hotel Ocho Rios
Sandals Grande Riviera Beach And Villa Golf Resort
Sandals Ocho Rios
Ciboney Ocho Rios
Sandals Ochi Beach Resort Jamaica/Ocho Rios

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