My husband and I stayed at Jamaica Inn for our honeymoon the week before it was closed for remodeling. Our room was a beach front verandah and it was amazing... the last day of our stay only 6 couples were left at Jamaica Inn.
I booked the Honeymoon package directly with Jamaica Inn. If you read the package information, you will notice that it offers complimentary tennis and complimentary DAILY Planters Punch on beach. Well... during our stay at the Inn, my husband asked the receptionist for more information regarding the complimentary tennis. The receptionist had no idea that tennis was complimentary, we asked to talk to a supervisor, a man approched us and told us that we had to pay to go play tennis at the Royal Plantation and that we also had to buy our own equipment. The last day of our stay I checked our invoice and I noticed that we had been charged for a $65.00 wine bottle that we never ordered and also for our "complimentary Planters Punch on the beach". The receptionist deleted the $65.00 wine bottle charge after the second time that I spoke to her and I had to show her the package list so that she could also delete the other charges.
My husband and I were in a very tight budget and in our Honeymoon package the tax and service were included. We noticed that since we didn't tip at times or we only tipped a few dollars, we didn't receive the service that we deserved. At times we felt that we were being ignored by the old employees. I have read all the wonderful comments about the old employees at Jamaica Inn but in my experience, I noticed that the young employees for example, Johnson and Garfield went out of their ways to provide excellent service.
This is just my review, if you read this while planning your trip to Jamaica Inn, please do not be discouraged. Jamaica Inn is beautiful, the beach is the best and bigger than any of the other resorts. I can't wait to go back.
If you purchase a package, make sure you print it out and just provide it to the receptionist so that there is no confusion.
Good luck and enjoy!
- Official Description (provided by the hotel):
- Since 1950, Jamaica Inn has consistently been ranked as one of the top resort hotels in the Caribbean. Jamaica Inn is a small, elegantly timeless resort located in beautiful Ocho Rios, Jamaica. With just 52 suites spread over 8 acres, there are sweeping views of the Caribbean Sea from every suite. This property boasts a 700-foot premier private beach, which is often considered to be the one of the best in the Caribbean. ... more less
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- Also Known As:
- Jamaica Hotel Ocho Rios
- Jamaica Ocho Rios
- Jamaica Inn Ocho Rios