We had heard from other guests at our resort that they had received bad service when they went to Margaritaville. We had a large group so we were a little skeptical. We went at about 7pm on a Saturday night and it wasn't even crowded. We had good service, our food was brought out right away, and it was delicious. The drinks are expensive (but we knew they would be) but the food was comparable to what we would pay here. It was a fun night out for our group.