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Montego Bay
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Ways to Experience Club Mobay Departure Lounge
from $30.00
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from $96.25
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Reviews (10,268)
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Traveler rating
7,315
1,914
644
206
189
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All reviews through customs fast track sandwiches sushi worth the money free wifi security line arrival service comfortable seating food and drinks priority pass full bar flight home free drinks finger food long line leaving jamaica
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Reviewed January 21, 2020 via mobile

We love booking the departure aspect of Club Mobay. We are "fast tracked" through security and have a super comfortable lounge to relax in prior to our flight. For the price, it's an excellent bargain. Guests are served drinks (no limit) and a great assortment of finger food plus soup and cereal. There is also separate glassed rooms for kids and teenagers. Definitely will use Club Mobay every time I visit Jamaica!!

Date of experience: January 2020
1  Thank loisa597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie L, Customer Experience Executive at Club Mobay Departure Lounge, responded to this reviewResponded 3 weeks ago

Hello loisa597,

Thanks for making us a part of your island experience.

We are delighted that you enjoyed the convenience of our departure lounge and got the chance to relax and indulge in our delectable treats and snacks with complimentary beverages.

If you haven’t tried our arrival service, then you definitely should on your next trip to Jamaica! Kick off your holiday in paradise in true VIP style.

It was indeed a pleasure hosting you and we look forward to seeing you again soon.


Breanna from Club Mobay/ Club Kingston

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

I intentionally get to Sangster airport hours before my flight, just so I can chill in the relaxing environment that is Club Mobay's Departure Lounge. The moment I arrive, someone is right there to offer me freshly made, cold rum punch or my drink of choice. The food is good, the flat screen is big, outlets for charging my phone are several, and the service is attentive. My only suggestion is to improve on the quality of the patties--they tend to be more crust than filling. Can't wait to return, just so I can depart! :)

Date of experience: November 2019
Thank nina395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie L, Customer Experience Executive at Club Mobay Departure Lounge, responded to this reviewResponded 3 weeks ago

Wow nina395, your feedback has definitely put a smile on our faces!

To know that you’ve spent hours in our lounge shows us that we’re definitely doing a great job to reduce the hassle and stress that come with travelling, allowing you to relax and savour every moment of your well-deserved vacation!

In regards to our patties, your suggestion have been noted and will be taken into consideration as we strive at all times for maximum customer satisfaction.

Thanks for making it Club Mobay. We can’t wait to see you again soon!



Breanna from Club Mobay/ Club Kingston

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Reviewed January 20, 2020 via mobile

It was great to have a speedy trip through customs. The drinks and snacks were also good upon arrival. The staff was very friendly too!

Date of experience: July 2019
Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie L, Customer Experience Executive at Club Mobay Departure Lounge, responded to this reviewResponded 3 weeks ago

What a sweet review Christine T. Thank you! We really appreciate you taking the time out to share your experience with us.

We are delighted that the main highlights of your experience with us were; the speedy trip through customs on arrival in addition to the complimentary snacks and beverages and last but not least our awesome staff extending warm Jamaican hospitality.

We count ourselves lucky to have guests like you and look forward to hosting you again in the future!




Stephanie from Club Mobay/ Club Kingston

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Reviewed January 20, 2020 via mobile

Club Mobay at Montego Bay airport was a good experience, we had a shorter stay than expected due to a bus accident we encountered enroute from Ocho Rios which caused us to be an hour late arriving. We did spend approximately 45 minutes in the club, where we had drinks and snacks before having to walk back thru the airport to our gate (#2). If we were to return to MBJ we would definitely book it again.

Date of experience: January 2020
Thank Debhizee66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie L, Customer Experience Executive at Club Mobay Departure Lounge, responded to this reviewResponded 3 weeks ago

Good Day Debhizee66,

Thanks for making us a part of your island experience.

We are saddened to hear that your time was cut short, but happy that you enjoyed your stay nonetheless!

On your next trip, our arrival service is highly recommended. We would love to make your experience even more amazing!

It was indeed a pleasure hosting you and we look forward to serving you on future trips to Jamaica.

Have a wonderful day!



Breanna from Club Mobay/ Club Kingston

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Reviewed January 20, 2020 via mobile

I had never heard of this but our travel agent recommended. I’m so happy she did. It made things so easy when we arrived in Montego Bay. When we left it was very relaxing and nice to have snacks and drinks and watch the planes come in.

Date of experience: January 2020
Thank Kitty33997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie L, Customer Experience Executive at Club Mobay Departure Lounge, responded to this reviewResponded 3 weeks ago

Good Day Kitty3399,

A big thanks to your travel agent for recommending us and you for taking a chance on us!

We are ecstatic to learn that you are as happy as we are that Club Mobay was a part of your vacation experience here in Jamaica. We are happy to have made your airport travel so much easier on arrival and relaxing on departure with complimentary snacks and beverages.

Thank you for a short but sweet review and for allowing us to host and take care of you. It was an absolute pleasure and we hope to be seeing you again soon.




Stephanie from Club Mobay/ Club Kingston

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