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“A great way to extend your Jamaica vacation, but only for a little bit....”

Club Mobay Departure Lounge
Book In Advance
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$30.00*
and up
Layover Lounge Access: Club Mobay at Sangster International Airport
Ranked #1 of 74 things to do in Montego Bay
Certificate of Excellence
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Attraction details
Owner description: A uniquely Jamaican, first class lounge experience.Imagine escaping from the stress and chaos of security lines and crowded departure halls to a sanctuary where you can relax or catch up with the office. The 10,000 square foot lounge affords you the space to enjoy culturally themed specialty rooms, a complimentary premium bar, snacks, wifi, shower facilities, concierge duty free shopping. Jamaican hospitality and charm meet first world innovation at Club Mobay.
Fall River, Massachusetts
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“A great way to extend your Jamaica vacation, but only for a little bit....”
Reviewed September 6, 2013

We have traveled to Jamaica many times and this is the first time we used Club Mobay. There was a great variety of finger foods and a well stocked bar. Service was outstanding, drinks were strong. Massages were also available. I wish Air Jamaica was still in business...if it was, with Club Mobay, I wouldn't be so upset when there were delays and flight cancelations!

Visited August 2013
Helpful?
1 Thank Tabi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, September 11, 2013
Dear Guest,

Welcome to the Club Mobay family! We appreciate your kind comments on our food, drinks and spa facility. We truly value your visit and feedback. Hope to see you again soon.

Warm Regards,
Jodian from Club Mobay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,740 reviews from our community

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Westhampton, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“3 hour flight delay-god send”
Reviewed September 5, 2013

Wife and 3 kids were at airport a couple of hours early and ended up waiting an extra 3 hours for delayed flight. Thank god for club Mobay and the comfortable place to relax, eat, drink and watch some TV in a comfortable enviroment. Will always use this service

Visited August 2013
Helpful?
1 Thank Funfamilyof511977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, September 11, 2013
Dear Guest,

We’re delighted to have hosted you and the family on your recent Jamaican trip. I’m happy we could provide you with a place of relaxation and comfort during your flight delay. I hope you felt right at home.

Please come again soon.

Warm Regards,
Jodian from Club Mobay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Providence, Rhode Island
Level Contributor
132 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
“Pleased”
Reviewed September 4, 2013

We recently used Club Mobay for arrival and departure.

Arrival: As we left the plane ramp, we were greeted by Andrea who was AMAZING. Her smile and pleasant conversation was a really friendly way to begin our adventure. She walked us through the front of each line and escorted us to the Sandals lounge. The lines were not super long when we arrived so for that particular trip, arrival Mobay was unnecessary. However, without it, we would have had to wait for the next bus to our resort- as soon as we entered the lounge, we poured a beer and were off!

Departure: We arrived at the airport approximately 2 1/2 hours before our scheduled departure. We barely waited in any line as we were able to use the fast track to get through security. A few short steps away you'll find the departure lounge entrance. They offered a full bar with top shelf liquor, coffee, tea, juice and water. Food ranged from bagels to sushi to mini sandwiches, pastries, soups, etc. We picked on it all day long (and ate way too much) but it was a really nice thing to have as we were unable to have breakfast/lunch before heading to the airport. The staff is amazing- they're constantly refilling drinks and making boarding announcements. The bar tenders are PERFECT! Our plane ended up departing 3 hours late, so we were THRILLED to have been able to chill in the lounge all day.

They also offer clean bathrooms, showers, massages, a quiet lounge (adults only), children's play area and comfy couches/chairs/booths and tvs. WiFi is great too. Bring a sweatshirt- the air conditioning was working too well!

I feel that waiting that long in the general airport area would have ended up costing us way more money. Overall, we were pleased and will continue to use Mobay departure. Thanks to everyone there for a wonderful experience.

Visited September 2013
Helpful?
1 Thank caroleeene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, September 11, 2013
Dear Guest,

Thanks for using our bundled arrival and departure service. I’m glad that our agent greeted you with warm hospitality as soon as you left the plane. I'll be sure to pass on your compliment.

Although the line ups vary with the day and time you are travelling, we’ve heard many times that the personal help and efficiency really make the service enjoyable for our guests.

I’m glad you liked our departure lounge along with the food selection and amenities found within. I’m really happy you enjoyed the extra time spent with us despite your flight delay. Thanks for finding the value in our offerings. Our team is elated that we were able to give you a wonderful end to the holiday. We hope to see you again next time.

Warm Regards,
Jodian from Club Mobay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Exceptional”
Reviewed September 4, 2013

The staff was very friendly and tended to our needs. The food was good and very fresh. Comfortable furniture and nice tv. Very enjoyable stay.

Visited August 2013
Helpful?
1 Thank NikkiInJamaica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, September 11, 2013
Dear Guest,

We’re delighted to receive your kind words on our staff, food and furnishings. I’m happy you enjoyed your stay with us. Please come again.

Warm Regards,
Jodian from Club Mobay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sans Souci, Australia
Level Contributor
62 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 584 helpful votes
“Club MoBay ~ Depart with the Spirit of Jamaica!”
Reviewed September 4, 2013

We found out about Club MoBay online, before our trip and decided to extend our vacation, buying our MoBay VIP Lounge passes upon departure from our resort concierge. It was absolutely wonderful to sail through Security and Immigration, being escorted up the escalator, through the crowded departure halls, straight to the elevator entrance.

We had no idea what to expect, but were delighted upon check-in and entering this quiet, secluded sanctuary, that we were the only people in attendance! We had our choice of seating ~ a cozy corner area with deep, modern cushioned chairs and loveseat with flatscreen TV and coffee table. We were greeted and made welcome by a very friendly, yet professional attendant who continually came over, offering to refresh our beverages during our three hour wait. As more people filtered in, we never felt crowded ~ as the lounge was quite spacious, and well thought-out in regards to placement of privacy walls and furniture groupings.

The variety of complimentary snacks available ~ jamaican patties, soup & crackers, sandwiches & wraps, fruit & yogurt, sushi and small toasts/bruschetta with various toppings, were more than plenty for us to enjoy! We were able to relax and unwind from our two hour drive to the airport, use the free wifi, freshen up in the luxurious shower facilities, all while being immersed in the heritage and culture of Jamaica.

It was as though we had a small "mini-vacation" within a vacation!

Visited May 2013
Helpful?
4 Thank GalivantingGardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, September 11, 2013
Dear Guest,

I’m happy you decided to extend your vacation with us. We always try to give our guests a personalized experience and feel delighted that you enjoyed it.

I’m glad you liked our tranquil setting along with our furnishings and amenities. I hope our staff made you feel right at home while you waited. Thanks for noticing the variety of snacks we have available. We are constantly upgrading our menu to satisfy different palettes. We are also happy you liked the cultural theme throughout the lounge.

Thanks for visiting and sharing your comments with us. We hope to see you again soon.

Warm Regards,
Jodian from Club Mobay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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