My husband, brother, sister-in-law and I visited from November 13-20. There was a problem a check-in (they had our reservation, but the rooms were not quite ready....when we came back at 3:00 pm...they had given our rooms away.) They wanted to send us over to St. James, but finally found 2 rooms at Wild Orchid.
The resort is lovely and all of the staff (with the exception of a few) were helpful, friendly, and provided great service.
Housekeeping did a good job, but their schedule to clean the rooms varied. One night, our room was cleaned while we were out at dinner....turn down service came twice while we were already in bed.
We enjoyed all of the restaurants, and breakfast room service was a great treat. We had a bottle of champagne with our breakfast too. Eating outdoors in the evening was wonderful. The weather was perfect each night, and the setting was very romantic.
The outdoor entertainment was good....it may have been nice to have a small band playing outdoors on the nights when the indoor entertainment was going on.
The beach was beautiful and provided a relaxing day. There did not seem to be enough waitress on beach service. On day one, the waitress only stopped by once. We moved to a different location the next day, and it was better.
Please be aware of any wet spots on the tile flooring. I fell and injured my knee on the 2 second day there. Nadine saw me limping, brought me ice, and sent over someone to complete a report.
All in all, we had a great vacation. We would return if the price was right!
Don't sweat the small stuff and you too will have a relaxing vacation.
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Booking.com and Despegar.com so you can book your Secrets Wild Orchid Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets Wild Orchid Montego Bay Hotel Montego Bay