1) Housekeeping doesn't "clean" they "tidey up", left a dead moth in our kamode area for 4 days, didn't refill toilet paper (seriously!), and had to request wash/hand towels. Then solicited a tip at the end of our stay even stopping by our room because she was going to be off the next day! Same with the "Mini Bar Guy"!
2) Little to do inside or at least under shade
3) Several surly employees in Oceana and Seaside Grill (lunch crew)
4) Resort/spa coupons not usuable as lead to believe when booking
5) Grounds not as tended as should be, room had several wall cracks (horizontal and vertical), mold smell
6) Have to pay for internet if not in PC
7) Room Service is awful!! (menu, delivery, personnel)
7) Employees band around the halls as early as 4:00am!!
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- Also Known As:
- Secrets St James Hotel Montego Bay