We went to celebrate our birthdays and we had an AMAZING experience. The resort is intimate and the people were so warm and welcoming. We were in room 4219 on the St.James Preferred Club section. Christene S checked us in. She made us feel like we were home away from home while maintaining professionalism. We developed strong bonds with Christene S and Petrona "the butler". We would spend a lot of time in the lobby having discussions with Christene, Deidre, Petrona, Nalini, and ChrisAnn along with a lot of jokes too. When we arrived in our room we were blown away. The layout was amazing. The King size bed was soooo comfortable and the swan and rabbit designs that Patrick made for our bed was gorgeous. We arrived at night and we loved the room and were anxious to wake up the next morning to see what the resort looked like in daylight. We were not disappointed in the least. The view from the balcony was breathtaking. Preferred Pool and Beach for days. Patrick "the butler" was also supurb and elevated our exerience as well. The food was amazing. Our favourite restaurants were the French and the Japanese restaurant. We kept missing the jerk chicken cart that would walk around from 11-3pm. We finally experienced it the day we were leaving. It was worth the wait. We met a bell boy name Jeremy aka "Biggie Smalls" and he helped us with our bags when we arrived. He was cool and took good care of us. My husband and I would go back in a heart beat. The structures were amazing.The entertainment was ok. They need more entertainment and I would have loved it if the entertainment lasted past 11pm. The selection of treats at the preferred were pretty good to have.We booked a service at the spa and our jaws dropped at the sight of the spa. The spa looked better than most spas we had seen in the past. The spa service was amazing. We felt rejuvenated. Our travel agent Dian Philips directed us to the right place. I did the research but she gave us that extra push to go to Secrets St. James and we loved being on the quieter side of the resort. The hot tubs and pools were great and the jacuzzi in the room and rain showers were an added bonus. The step up jacuzzi on the balcony was wonderful and well utilized. The bed slippers provided by Secrets were really comfy. The lighting in the bathroom was a little too dim for putting on makeup but the double sink was something I wish I had at my own home. They were right when they said that this resort is UNLIMITED-LUXURY. I certainly luxuriated in all the amenities. I can't even say enough good things about this resort and I don't think anything can top this experience we had at Secrets. We were in good hands and I relish in the fact that we now have a few great friend and we have already spoken to Christene since we returned to Canada plus we have sent her pictures we all took together on the resort. Our stay was short but sweet. We would go back NOW. We had a love fest with the staff and will never forget them and their hospitality and the laughter will forever echo in our memories. I would recommend Secrets to any and everyone.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, TravelUp, Priceline, Hotwire, Orbitz, HotelsforEveryone, Hotels.com, Travelocity, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Secrets St. James Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets St James Hotel Montego Bay