We just got back from a 4 night stay at Secrets St James. The resort is amazing build on relaxing and being a romantic paradise. I will give you the highlights and lowlights.
French restaurant - went two nights to this place (lobster and filet is to die for). Winchester is a wonderful waiter.
Steel Drum Orchestra - best entertainment at any resort, you don't want to miss this
Lunch at Oceania - better than anywhere else with wraps and salad bar plus an amazing view
Jerk Chicken cart - a little spicy but well worth it
Glass bottom boat tour from St James beach - only $25 for 30 mins and was great
Rooms - rain shower is so nice. Had read where some people thought the rooms were too hot. We even brought a fan just in case, but the temp was so cold in the room. Great snuggling temps.
Personal Conciege Ryan - while checking in he was little help, lots of promises but after I turned down the vacation club presentation was no help. If you have a honeymoon, aniverary or birthday package make sure to get the paperwork when you check in. Ryan didn't give us the paperwork and it caused lots of issues later on.
Housekeeping - One day they didn't clean our room, we had to call down at 5pm asking for it to be cleaned and another night didn't get turn down service.
Jacuzzi tub - used it once and got water all over the place, it was a mess (just use the showers)
Checking in - I had sent a note ahead of time asking for one of 8 rooms (based on all of these reviews. Was told that all of the rooms I asked for were a different category. Dexter said he was the man with the plan and would see what he could do. I came back in 2 hours to check if he was able to do anything and he didn't know who I was and we didn't anything near what I requested. We ended up with 2nd floor furthest from the ocean. If you are looking for great rooms in the St James non preferred side ask for any of these rooms (3509, 3409, 3408, 3538). The higher the floor the better. Also the check in area burns incense all the time, it can be overpowering.
World Café lunch buffet - lots of food but not that good. Would go to Oceania instead. Plus don't eat a burger at the something grill on the ocean. I had a fish sandwich and chicken sandwich and didn't know which was which. The burgers were horrible. The home made potato chips were great.
Bottom line: I would recommend this resort to anyone. The ocean is so beautiful, we felt safe the whole time there and we loved relaxing. Wish we could have stayed a week.
Tips: use Island Transfer tours for taxi to and from airport. Amstar (resort recommended) is so expensive. Island transfer has new vehicles, on time and very safe. Also if you like football they do a Monday night football party on the beach. It is the way to watch a game.
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- Also Known As:
- Secrets St James Hotel Montego Bay