TRAVEL: Customs in Jamaica is quick/easy. Transportation from aiport to hotel is 20 minutes. TIPPING: Bus/Car Service and Bellmen wil expect tips. We did tip at restaurants. It is unclear if it is expected at restaurants & by bar/wait staff. Bring plenty of $1/$5 bills. You will not be able to get change at resort (not even by wait staff!)
CHECK IN: Pleasent enough, but more lengthy than necessary. They will try to sell you some sort of time share. We arrived around 1:30 and room was not ready. It was ready at 3:00. No big deal. Just FYI.
ROOMS: Appears that all rooms have ocean view. Not sure if it's necessary to pay for upgraded ocean view room. We stayed in St. James Preferred Club Ocean Front Room and it had a great view. Ocean is very close to property. I do not recommend getting room on first floor unless you have a handicap. There are beautiful peacocks that appear to annoy the people on the first floor rooms.
POOLS/BEACH: Nice Pools/Beautiful Beach-clear water. Ample seating with umbrellas.
Service for drinks was lacking especially at the beach.
DRESS CODE: They are serious about the dress code. Men must wear long pants for dinner. Women must have cover ups for bathing suits at lunch.
RESTAURANTS: All were good. Himitsui requires reservations to sit at the Japanese Grille. It's fun and food is good. Make this reservation immediately as it's difficult to get into. Seating outside of the grille does not require a reservation and the menu is different and is also excellant.
BARS: This was lacking. Daytime had plenty of bars. Nightime had one Piano bar with limited seating. There were no bars to just hang out at before or after dinner. The outside bars closed at 5:00.
SHOWS: This was lacking. They have a house band that is good and they had one night of "Madi Grais" that was fun. But, no real entertainment
SPA: Very nice. We had a couples massage. Bring your bathing suits and arrive 1 hour prior to enjoy the facility before your massage. It is very expensive, but, nice.
CHECKOUT: We had a lot of problems at checkout. They have a lot of computer problems there. There credit card machine was down and they seemed to have difficulty handling this. Allow plenty of time for check out.
SERVICE: lacking. We were suprised at the lack of general service. The majority of the time we had to get our own drinks. Waiters would walk by us and not give us eye contact. Overall we found the staff to just be lazy. I guess this is what is referred to as "Island Time"
OVERALL EXPERIENCE: We had a great time. Great food, Great pools, beaches, Great room, Easy access from the aiport. Just a few service issues, but, I still recommend it.
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- Also Known As:
- Secrets St James Hotel Montego Bay