My wife and I visited Secrets St. James for the first time from Oct21st thru 27th. The hospitality when we arrived from Rochelle was fantastic and she kept in touch with us several times during our stay to make sure all was good. Unfortunately Hurricane Sandy hit on 10/24 of that week and I must say the entire management team at Secrets did a fantastic job keeping everyone informed of the situation. The staff went above and beyond making the two Ballrooms into a shelter and meeting place while keeping all guests well fed and the libations still flowing. Thursday the skies were once again clear and the vacation did not miss a beat once Sandy left the island. Hat's off to the staff for their clean up crews and getting us all back on our vacations once again.
Secrets also went above and beyond giving all guests a complimentary three day / two nights all expenses paid vacation to come back again and enjoy St. James due to the weather related issues. That was a First Class gesture and my wife and I will definitely go back and enjoy Secrets St. James again!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TravelUp, Hotels.com, BookIt.com, Expedia, Orbitz, Travelocity, Hotwire, Cheap Tickets, HotelsforEveryone and getaroom.com so you can book your Secrets St. James Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets St James Hotel Montego Bay