Just returned from a 5 day trip here. After reading some negative reviews during it's first year after opening, it is apparent that Secret's has identified the areas that were shortfalls and made for a great experience as a guest at their St James Resort. A quick review of some categories:
Service : Exceptional. The employees went overboard trying to accomodate us...especially the staff at the pool bar/restaurant (Dwayne, Kadiesha, Joy)
Value: This was my first all-inclusive trip in some time. When traveling in any group, all inclusive is the easiest, most hassle free way to go. No worrying about who picks up which tab, how to split the bill, etc...
Room: Check in smooth. Spacious & clean rooms. Although the resort is pretty expansive, you can walk to anything in 5 minutes. Heads Up! to avoid any awkward moments ~ 3 adult porn stations on TV ;)
Food: I consider myself a pretty good eater. Portions were small, you can choose several courses at every meal. So by the time I had an appetizer, soup, entree, & dessert, I was very content. Everywhere you turn there is an oppurtunity to eat...from the restaurants, room service, poolside, late night snacks, to the famous jerk chicken cart! You could eat 15 time/day if you were so inclined!
Beverages: flowwed FREELY
Entertainment: slightly below average. There was plenty of activities throughout the course of the day/evening. I found the crowd at the resort to be a good mix of all age group, but seemed to retire early for the evening. ( maybe they were tired after sitting in the sun all day long?) So many of the after dinner shows, & nightclub were not well attended. If I had to make a suggestion it would be to start the nightly entertainment 30-60 minutes earlier
Location: 15-20 minute cab ride from airport.
Activities: Plentiful ! horseshoes, tennis, basketball, bocce, billiards, slots, ping pong, snorkling, kayak, mini Cattamaran, poolside games/contests, Monday night football party on the beach !! & many , many more!
Spa: was very disorganized, screwed up our massage appointments twice! But did the right thing & comp'ed them. Facility was really nice though :)
Secrets St James may not be the best at everything, but it had the best combination of value, convienience, service, cleanliness etc....for our group and would recommend it to those looking for pretty high marks in all areas across the board.
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- Also Known As:
- Secrets St James Hotel Montego Bay