I chose Reggae Tours rather randomly online, booking private transport between hotel and airport. I chose to pay a few extra dollars so we could avoid any wait at theairport and get to the hotel ASAP to start enjoying our time. Unfortunately, there was a mixup of some sort and we ended up waiting 30 minutes + at the airport. Having said that - I have never seen a company go to such great lengths to apologize, acknowledge a mistake, and make it right. Not only did they email me within 24 hours to notify me they were refunding that portion of the trip money to me - on the ride back to the airport (in an upgraded car) the owner of the company madea point of personally apologizing to me - he had asked the driver to call when we were in the car.
Outstanding service, great drivers - a company with integrity. I would book again in a heartbeat, and highly recommend.
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